Richmond American Homes Reviews

Wow, I don’t think I’ve ever had such a smooth experience with a builder before in my life. Everything they had promised was done and then some. First home as a child in Colorado was a Richmond home and now, hopefully my forever, is also a Richmond home!

Me and my husband had an excellent experience purchasing our first house from Richmond Homes. From the very beginning, their team was professional, knowledgeable, and genuinely supportive throughout the entire process. They communicated clearly, answered all our questions promptly, and made what could have been a stressful experience feel smooth and exciting. The quality of the home, attention to detail, and overall craftsmanship truly exceeded our expectations. We are incredibly happy with our new home and would highly recommend Richmond Homes to anyone looking for a trustworthy and reliable builder. ... More

The entire staff at Sorrells, including the superintendent, were exceptional throughout my home-buying process and even after closing. While there were a few issues that arose after I signed my paperwork, the team was prompt, responsive, and made sure those concerns were addressed quickly and professionally. The warranty department was also outstanding very attentive and easy to communicate with. Overall, my experience with Richmond was a positive one. Like any new home purchase, there may be minor issues, but Richmond stood behind their work and ensured everything was taken care of. I truly appreciate the professionalism and customer service demonstrated by the entire team. ... More

Purchasing my home with Richmond American Homes at Seasons at Riverton South Plumas Lake was a great experience from start to finish. I can honestly say their team made the process feel smooth, organized, and straightforward. Communication was consistent, the closing process timeline was above expectation, and they did a good job explaining each step without making it feel overwhelming. Whenever I had questions, the team was responsive and helpful, and the walkthroughs were thorough. I also appreciated the attention to detail and how they handled items that came up along the way. Overall, I’m really happy with the experience, with the home, and Thank you to Ashley, Brendan, Kim, Paul, and Dj! ... More

I am happy with the opportunity this great company gave me; I recommend it 100%.

Excellent service, friendly people and very very responsive.

I will recommend to my relatives and friends to buy their dream home with Richmond America!

Suri, James, and the entire team from Richmond American could not been more transparent, responsive, and helpful through our entire experience. We are overjoyed at the quality of the home, the neighborhood, and the kind neighbors.

Had a few issues which were addressed quickly. James is great to work with

My husband and I had the most amazing home buying experience. This is our first home and honestly we were not looking and didn't think this was achievable. From the first moment we met at the Richmond community within the Aurora Highlands every person we met was so helpful, patient and made us feel special and important at each step. We closed after a short 15 days and were blown away with all the information provided in such a short time. After we received the keys the Richmond team didn't just ghost us they were there to help with questions we had or if something happened in the home after we moved in. Richmond Homes Team members are exceptional ... More

Chris was our realtor and Geo was the construction manager. I had an excellent experience with both of these gentleman.

Professional and Impeccable. Keep up the good work.

I had an amazing experience and they where so helpful.

We had a wonderful sales rep who went above and beyond in helping us through the entire purchasing process . The walkthrough was thorough. The home is beautiful. Most miraculously—both my husband and I love everything about the home including the affordable price. We love our new home.

Orlando was very helpful when I was looking to purchase a home. He answered all of my questions and always got answers as soon as possible. Whitney always works with Orlando and she was so kind to deal with also. I cannot say enough about both of them and the professionalism they bring to the office each day.

We had a fantastic experience with Richmond American Homes at TrailMark! From start to finish, the entire process exceeded our expectations. PJ, our sales consultant, was genuine, pleasant, and truly eager to help. He was never pushy or high-pressure—just the opposite of the stereotypical salesperson. He really listened to us and worked closely with us to make sure we got exactly what we wanted. It made the whole experience enjoyable and stress-free. Josh was quick-witted, responsive, and completely on top of everything. With only a week until closing, I honestly doubted the entire punch list would be completed—but he promised it would be handled, and he delivered. Everything was done, just as he said. Both Josh and PJ were wonderful about responding to my texts quickly, always with kindness, humor, and clear answers or solutions. Their communication and follow-through were outstanding. I highly recommend Richmond American Homes—and especially PJ and Josh—if you’re considering building or buying. An excellent team and a great experience all around! ... More

Thank you to Hattie and Lori for your professionalism, kindness, and patience from day one through closing. We truly appreciated all the helpful information and contacts you provided to help us set up our new home. Thank you, Jeff, for promptly addressing all of our requests during the walkthrough before move-in. Thank you to Sherie and Genya for following up after the 30-day closing and for your quick response in sending the maintenance team to fix our back sliding door. A special thank you to Eli Tusay and Parr Windows for the professional, caring, and efficient work on the sliding door. And finally, thank you to Richmond American Homes. We are extremely happy with our new home! ... More

The whole team was amazing from start to finish. The project superintendent has been great always on top of any issues and getting them handled.

Excellent service and quality. Very satisfied.

My process of purchasing a new home was made easy by the professional teams at every level. From early November finding my new home to settlement in early December, everyone was very helpful at each phase. I would recommend this team to all my friends looking for a new home.

I had a fantastic experience in purchasing my new home. I am very excited about the fast developing Erie community and know my new Cityscape home will be a great investment for my family.

We had a wonderful experience buying our first home from Richmond Homes. Our salesman Travis and the construction superintendent Garrett were so helpful from start to finish. We couldn’t be happier with our new home, thank you!

When I toured this home, it immediately met ALL the items on my must-have list! It seemed providential! My mom had purchased a Richmond American townhome years ago and I remember the high quality, so I went into this experience expecting the same. I was not disappointed. The sales rep, John, was the icing on the cake! He made the entire process so smooth and pleasant! I love my new home!

This was a great home buying experience. Everything they did for us exceeded expectations to the max. Highly recommend these folks.

Son un gran equipo integro, solucionan muy rapido todas tus dudas y pronto solucion para tener una bonita casa de muy buena calidad en todos los aspectos, recommendable