Richmond American Homes Reviews in Jacksonville St. Augustine, FL

Overall experience was smooth and quick.

My realtor, Veronica, was extremely helpful in understanding my requirements for a new home and communicating that with the builder's sales agent, Christian. He showed me the perfect home to meet every requirement I had. During the initial walkthrough, the builder's program manager, Dave, and warranty representative, Dawn, walked me through the home taking great notes on issues requiring attention. Approximately 30 days after closing, the warranty rep once again reached out to me to see if I had noticed anything needing repair. I had one spot at the top of the stairs where the floor squeaked. She had a team come out the following week to repair the subfloor installation to eliminate the squeaking noise. The best homebuying experience I could hope for, from beginning to close and even beyond, this team was first rate. ... More

The process wasn’t difficult, overall great experience working with Amber.

Great home ! N good work

I couldn't be happier with our new home at Morada. The attention to detail, and friendly service made the entire process smooth and enjoyable. It's a beautiful home in a wonderful neighborhood. Highly recommend it!!

Buying the home was made easy by PJ the sales agent. So far have been upgrading the house before actual moving in. All issues so far have been taken care of in a timely fashion.

Suri was always professional, understanding and very responsive to questions or concerns. We think very highly of him and his overall way of going about business with Richmond Homes and a potential buyer. I will recommend him to anyone inquiring about buying a home and steer them towards Richmond Homes and tell them to deal exclusively with Suri. I know that any sales person's main thing is to sell a property but with Suri we felt that making sure we received a quality experience along with the home in the manner we could best afford was also foremost in dealing with us. We never felt pressured or pushed towards things that were not needed. His knowledge of the home product itself and all of the features, appliances and overall features impressed us and helped greatly in the home buying process. I really believe Richmond Homes is very lucky to have him as an employee. ... More

A quick and easy experience. Excellent service, I loved shopping with Richmond

Richmond agent was great throughout the entire process, had a couple of workmanship issues that were quickly addressed. Very happy with my new home. Thanks

Amber my home associate was very helpful. The process of buying a home was as smooth as it could be. They few items that needed to be addressed where addressed as expected. Thank you for caring.

Realtor was very helpful and responsive

Ba .the home so great.i like it

Sale was smooth and accommodating. Good value for the dollar. Appearance and design are attractive. Inspections were on time and through. Follow up was punctual. The only major ongoing issue was silt in the water supply that created appliance operation problems that could have perhaps been cleared up much earlier in the installation with careful, timely flushing of the water supply before installation of appliances. Yard and rear ditch drainage issues (erosion) are an ongoing problem. These have been attended to but not remediated.

I found my home by accident. It was not on my list of properties to view. Once I entered the model I was greeted by Jerry. He showed me the smaller model and the Larimar. Even though I used an outside lender the home buying process went smoothly from beginning to end. Even now the warranty team is attentive and accommodating. If you’re looking to purchase, go Richmond American.

They really made this experience easy and very memorable

Sylvia was very helpful and professional; Along with my agent, I was shown multiple options, all my questions were answered, and the final purchase process was friendly and straightforward; I was buying from out of state and have not yet moved in full time, but Richmond American helped my agent make this intimidating process very pleasant.

Great experience overall some minor things to be fixed and they responded in time.

It was great, and hope the other home buyers feel the same.

I love the area I chose & so far the home I am in is amazing.

I love my new home ,Richmond American home you the best they take of you

Suri and James were very helpful. Suri, the sales consultant, went above and beyond with support. He was so reassuring. If he didn’t have the answer he found someone who did. I really appreciated him. I love the home and layout. I would have liked a little more attention to detail with the workmanship in some areas. James was great with having my concerns addressed. Overall very happy.

There were a lot of little things that needed addressed from our home inspection and walkthrough. The superintendent was super attentive to the issues that we experienced. The most concerning was the potential for shingle damage by wind. It was supposedly addressed but after Milton it looks like the area that they fixed had damage. Riding around the whole community, we saw no other homes with shingle damage so we are concerned of the quality of the roofers fixes that the home inspection brought out.

Easy process and great personnel

Probably the easiest home buying experience I have ever had. Moved very fast and very professional. Love my new home.

Only major issue that I have had is with the back sliding door not wanting to lock until I used a item to press the pin in. Maintenance have came by and adjusted it twice but it still having the same issue. So I had to put the object back in place in order to get it to Lock back correctly.