Richmond American Homes Reviews in Jacksonville St. Augustine, FL

Told I could have fence when buying and when I followed procedure through HOA was told fences are not allowed. Covenant 6.15 on page 15 says fences are allowed. My well being and quality of life are diminished and I am sorry I bought here. The 60k I put down could have gone to more suitable place for my family. I am violated here and every time I walk by the model homes with the fence around them, I relive the violation.

Honest, integrity, attention to detail, House is beautiful, very impressed. Thank you!

Jerry, Carolina, Michelle were fantastic to work with. They answered all our questions and never made us feel anything but we were their first priority

Great experience, Would recommend

The whole process from start to finish was smooth and organized, and the quality and value of the house is very good. The builders are very tentative to my questions and was able to resolve any issues. If you are looking for good value and affordable mortage payment this builder is best bet.

Great size homes .

All the items identified in our inspection were not addressed. I don’t believe any of them other than very easy paint blemishes were fixed before closing. None of our appliances were connected except the dishwasher and stove. My backyard washed away on the first rain after we moved in.

Ba .the home so great.i like it

From the beginning to the end, the process was very smooth, even with any unseen obstacles the closing team was on top of it and house is built with minimal issues, any issues that was pointed out the superintendent fixed quickly or stayed on top of until resolved. Also the sales team was very welcoming and knowledgeable with quick response to any questions or concerns.

Terrific experience with my home purchase! All I encountered have been attentive, supportive and professional! Appreciate the attention to details by Devon, makes a big difference in the finished product, Thank you.

Nice home, nice lot. Craftsmanship could be a little better but not bad. Beware of an annual ($1,200) Silverleaf Master Owners Association due that is NOT included with the quarterly HOA dues. Evidently I am not the only one that was not told about this additional cost to live in this development according to a representative that collects these dues.

It seems that they rush to finish building the house. Hot water is lukewarm, garage is unpainted, no hand towel racks.

It was a very good experience

In the race to the bottom for quality of materials and craftsmanship, Richmond is winning. And you can’t get there without a commitment to low standards and blind-eye integrity - those things start at the top.

I was expecting better sad about

This is my 4th new construction, all with different builders and the quality of the workmanship has been the worst so far. After a month none of the “within 30 day” repairs have been completed. Several rusty nails have been found in the front and back yards. The yard has many low spots in excess of 6”. The sod along the back fence was dead, promised to be fixed and never was. I replaced it myself. Floor boards were replaced once and require continue work due to the replacement damaging adjacent boards. Several area of trim work still need to be fixed. The builder rep makes several promises to fix and sets dates for them and the majority of the time doesn’t follow through. Many of the interior doors didn’t/don’t close properly. Many of the walls aren’t straight, corners don’t line up. AC has a loud condensate drain pump due to “failing to place drain under house like normal”. The list could go on but in the end the quality control of the build and workmanship is the lowest quality I’ve experienced. ... More

Horrible experience nothing that we said two months before the walk first walk still everything destroyed second walk still not fixed you get to signing still dangerous not fixed. The walk is just a waste of my time and money was pull out of money because of a ridiculous walk that the builder did nothing about, horrible experience

These houses scream one thing … CHEAP…. You would think when you pay 300+k for a new construction it would come with little to no problems Right ? WRONG …first off, irrigation was busted when I moved in , 2nd main bathroom had exterior leak… once u buy the house the communication is immediately cut inhalf… this house can’t go a month without an issue.. 3rd problem is floor creeks so badly in 3 different spots can’t use the bathroom without waking up the wife.. I was told this was “NORMAL” thing. LOL WHAT A JOKE… LYING through his teeth (won’t say who)…another thing is lights flicker when ac is triggered (even if light is switched off) meaning CHEAP start capacitor …LASTLY everyone in my neighborhood has a tap going to the fridge but mines don’t???? I’m sure they will ignore this issue to .. I will NEVER buy a house from Richmond again nor recommend anyone I know to do such a foolish move. 3 stars MAX ... More

I had a great experience with Richmond American from the sales process to post home support. Highly recommended.

I had a wonderful experience with the purchase of home. Jason was very helpful and attentive. I would highly recommend Richmond American homes to any homebuyers.

Treated me and my family very well

Very nice people and quick to respond on any questions we had. They were phenomenal to work with!

Sale was smooth and accommodating. Good value for the dollar. Appearance and design are attractive. Inspections were on time and through. Follow up was punctual. The only major ongoing issue was silt in the water supply that created appliance operation problems that could have perhaps been cleared up much earlier in the installation with careful, timely flushing of the water supply before installation of appliances. Yard and rear ditch drainage issues (erosion) are an ongoing problem. These have been attended to but not remediated.

Waterford ranch is a beautiful subdivision to buy a home and I found my home ..Scott was so wonderful and pleasant to work with and helped us to get the house and he did and we are so lucky and grateful to be ready to move in Our slate lot 83

We have numerous issues in this home all related to workmanship. I called the representative for home warranty and left a voicemail mail and no one responded.