Richmond American Homes Reviews

Excellent price and best offer

Richmond home buying process was very easy and low stress. I bought the model home which had normal wear and team. The high end appliances, finishes, and furnishings are nothing short of amazing. The location manager, Tim S., went far above and beyond to prepare the home for my families arrival. While technically the house was sold, as is, Tim went ahead and had all the minor and major-ish things found on the inspection repaired, nothing left for me to do except move in. This saved me time, hassle, and money. He was also great at walkthrough and telling me about the neighboorhood. Really exceptional experience. This is my second "new" construction purchase and was far superior to the other which was not with Richmond. ... More

THEY ARE WITH YOU AFTER THE CLOSING

We had an amazing experience buying our home thanks to the very capable Brian and Stephen. Communication, honesty and speed were at the forefront of the entire process. We are also very pleased with the after sale support, availability and willingness to correct issues as they arise in an expedient manner. Again, we are very happy with our new home in Colorado!

Just an overall excellent experience, beautiful home, from Sales to Construction to Home Care to Mortgage, all handled seamlessly.

Great experience from start to finish!

The experience was quick and easy and we would recommend to our friends and family.

The process wasn’t difficult, overall great experience working with Amber.

We’re having a few cosmetic issues on our new home as expected and Chris is very responsive and has worked around my family’s busy schedule to complete most of the repairs. If it wasn’t for Chris the score would be very different. Chris is the super glue keeping it together for Richmond.

Everything happened from beginning g to end....nothing bad to say about Richmon Homes.

My family and me we are so happy. And in my family we are happy to come across the right people.

The floorplans offered by Richmond American caught our attention as “empty nesters.” we wanted large gathering areas in the home for hosting groups. We are very pleased with the quality! Everything about the purchase and construction process was handled professionally. We are so happy with this home!

Great home ! N good work

Our first view of the models in Rio Rancho and the excellent customer service provided by Geraldine had us sold. She was very professional and went through several scenarios with us so we understood options. She suggested that we visit models located in another community so we could physically see the model we wanted to make sure we loved it before we committed. She is definitely an asset to Richmond American. Once the build was started we met with Mike and Chris throughout the process and they were extremely approachable, knowledgeable and answered our many questions along the way. When there were issues they were there to assist. Their communication skills and knowledge are invaluable for anyone under their care that is buying a Richmond American home. As first time, new home construction buyers, we are extremely grateful for the professionalism of the team that we worked with – Geraldine, Mike and Chris. We are thankful for their time and hard work on our behalf. ... More

Richmond has been responsive to our questions and or concerns. Sales rep Aaliyah was great and responded to our questions in a timely manner and had extensive knowledge of the product. After closing with Matt who provided an extensive tour of our new home and his knowledge and experience was a great help to us. Richmond has been responsive in following up with small repairs after closing. Definately would purchase with them again.

From start to finish, we had a great experience with Richmond Homes. Don and Jason were great to work with, and very responsive to our questions.

The experience was overall good and I’d recommend Richmond to anyone.

We have had but excellent service. All staff has followed thru and taken care of all issues that have arised.

This is a company that keeps its word and it fantastically responsive. They have great customer service.

From the first meeting with the sales person Mike to the walk throughs with the construction super Tom, the process has been smooth and easy. They addressed all my questions and even after closing, they have helped with questions and concerns. I’ve had a few new build homes and by far this has been the best experience.

We had a great experience buying our first house with Richmond American Homes. Our sales agent, J'mir, was beyond helpful. He was friendly, personable, knowledgeable and patient. He frequently checked in to see if we had questions or issues. He kept us updated with a timeline, which was extremely helpful for a firsttime home buyer. We used their preferred lender which made our buying experience seamless as everyone communicated with each other. Our walkthroughs went well and I was pleased to see the builder's had already begun fixing the minor things that were found on our home inspection. After living in my home for 2 weeks, my only critique so far is that I would have liked to choose the previously installed appliances. I am not the biggest fan of GE, and that is what was in place when we bought. ... More

Love our new home! Chris, your sales rep, was amazing and literally made it happen when we had issues with timing and our lender. Trust him completely. Home is well thought out, and we keep discovering more things we like as we’ve lived here a few weeks. Definitely try.

Buying with Richmond homes was a really good experience, as you know, buying a home can be very stressful but the team at Richmond homes made it very easy and communicated all the way through the process, Francisco, Jennifer and Darcie were guiding us every step of the way through the process and got us through. My family is happy with the house. A+ experience.

I couldn't be happier with our new home at Morada. The attention to detail, and friendly service made the entire process smooth and enjoyable. It's a beautiful home in a wonderful neighborhood. Highly recommend it!!

Richmond American delivers quality construction and impressive floor plans at very competitive prices. Some of the usual problems with quality of workmanship that are easily corrected with applied attention to detail. Staff is responsive and easy to work with. Very happy with all aspects of my purchase.