Richmond American Homes Reviews

Issues in full bathroom area

Everyone we worked with through the sales and ownership phases have been pleasant. The home inspected well.

I found my home by accident. It was not on my list of properties to view. Once I entered the model I was greeted by Jerry. He showed me the smaller model and the Larimar. Even though I used an outside lender the home buying process went smoothly from beginning to end. Even now the warranty team is attentive and accommodating. If you’re looking to purchase, go Richmond American.

The sales rep was very open and honest. She let us know all the incentives. The loan officer was super helpful in addressing our financial needs. The loan processor was responsive and knowledgeable. The home service specialist was responsive and thorough. The overall homebuying experience with Richmond American Homes was excellent. It took only 17 days from the time I toured the house until closing escrow!

My buying experience went very smoothly. Grant was very professional. He worked with me on every step. He is a Great asset to your company

Various discrepancies with the home, He was attentive and is going to get them all fixed.

The sales and build team were amazing here in Jurupa Valley! Lawrence was attentive and consistent with communications from the very first meeting and walkthrough. Gus did a great job with my walkthroughs and explained everything with my new house. Gustavo has been a lifesaver from the day I got my keys to now, answering questions about the home and advice about maintenance. Gustavo even brought over a plant to place in our front yard. I'm so glad to be calling this my new home.

The Agent was straight forward and honest. He worked hard to accommodate my request for changes in the new home. It was about as stressful free as you can get buying a new home.

Quality homes and great neighborhood.

Richmond gave us the opportunity to finally become homeowners in our late 40s. The process was seamless and from start to finish, between sales to loan officer to underwriters, to everything in between, we couldn’t have had a better experience.

Rada was great to work with. She was always helpful and there when we needed anything or had any questions. Five stars to Rada.

Experience was fantastic. Everyone involved was on top of their game. Home buying process was fast and smooth. Any minor issues that have come up since moving in have been addressed in a timely and efficient manner. And this is only the beginning, there is so much help that Richmond American offers for the first year. Would definitely buy another Richmond American Home

I love my home. I’m grateful everyday the entire team played a role in me obtaining the American dream. There were some small hiccups, however the were addressed and handled with urgency and respect for us. I have told several friends about this builders product. Respectfully

very responsive with questions and very patient

Sales person Steve was very helpful

Moving from CA to AZ was not an easy decision, very Nice Sales person Janna made little bit easier, got a beautiful house in Nice location. everything was smooth, little bit of missing quality issues like water leak, but they fixed it very fast in few mins after calling.. warranty person Melissa also very nice and quick response. Overall we are very happy with house Richmond American built. may be just one request, allow one or two customer request also along with their pre selected designer items, please also consider design phase functional aspect example not having single drawer under bath sink. Thanks Richmond homes for building beautiful house. ... More

House is about 95% perfect. There are always going to be the little things you find that need fixing. I think some of those things should have been found prior to us finding them, but none the less, the builder was quick to accept and address those issues. (minor things by the way). Hopefully the rest of the short list is addressed as quickly as the first few items have been.

The agent was wonderful. No pressure, just provided us with information and answered our questions timely and best as the agent can.

I am very happy to be a homeowner finally. Richmond Homes is a great builder.

We had a very good experience buying with Richmond. Our sales team (Denise) and project manager (Augustine) were and are very responsive and provided what we needed along with fixes after move in date. Overall we are very happy with our new home.

Excellent experience with quality, trustworthiness and sale agents

Dear RA, Our experience from start to finish has been excellent! From Nick on the front end to Rudy on the back end. We’ve had terrific and timely customer service at each turn. We’d recommend RA! Please keep up the good work! Take care.

Purchased a ready to move in home. The process was easy and everyone was helpful and friendly. Home has been great so far. Warranty fixes have been timely and few.

Great experience we close on time

Overall a very good experience. Walk through team was amazing. Some areas of concern were not addressed and I was left the supplies to paint these areas myself however DJ is great and responds ASAP