Richmond American Homes Reviews

I'm a retired flooring installer, purchased 8 homes ( 4 new) over 42 years. Quality between builders has closed to where it's hard to distinguish between them. Richmond in my opinion has always been the better choice. My house purchase was a track home of medium level upgrades, not fancy but not entry level. Pleased with quality, energy efficiency, and design. Price was better than most other builders in this area. Would choose them again.

The experience was good, knowing how hard it is to finalize on a house.

We had a beautiful experience with our realtor and the folks at Richmond… I love the fact that they're also different filters for the neighborhood. This creates a much less cookie cutter Neighbourhood look different designs of homes. Kirk

Overall, I would say I’m pretty pleased with Richmond American. We love our house and our neighborhood. Our sales associate was upfront and communicated well with us. I wish I didn’t have to use their lender, but that was the deal that we had to make to get a great rate. The initial and final walk-through of our house were excellent and everything was fixed and addressed. A few minor issues after that a call to the warranty hotline and they responded quickly. I have to say I’m impressed with Richmond, especially when it comes to the quality of the build and the service. Would definitely buy again and would definitely Buy in Abrams point. ... More

Overall the buying experience was good on our end. Communication was good throughout the process, the only issue we had was communication towards the end with one of the loan officers. Other than that issue, we had no problems with Richmond American during this process. Our walk through with DJ went as well as it could have and she’s already reached out to see if we needed anything since we moved in.

Shop extensively. View neighborhood & neighbors carefully.

I was in contact with Kiley he helped answer all my questions and give me all the proper info required to get through my home buying experience

From the start we have had an overall positive experience with Richmond American homes. Maggie the sales rep was very friendly and responsive as have the warranty reps, Ruben and Joshua. We love our new home and the lot size is great!

Chuck and Desmond was awesome.

Great experience overall some minor things to be fixed and they responded in time.

Our process started in June and we made multiple trips from Iowa before we made a decision in September. Scott was available for us whenever we had questions and helped make our move to Colorado happen.

Maceo has been great with follow through and communication. He has been 5 stars. Our only negative is when a trade or contractors lack has said they would be there they have dropped the ball and not followed through on a couple of occasions. I think the general foreman should have more of a say in what contractors are used. In the long run this can effect or put a negative image on the company.

It was great, and hope the other home buyers feel the same.

We had great experience from the step in the office to closing the deal for our beautiful house. Would like to thanks Brian for his high professionalism and expertise, best ever we received after checking so many communities and houses. The entire process was so smooth ,easy and in a very tamely manner ,highly recommending Richmond American Homes.

Overall pleased with the sale and closing experience.

Everyone was super helpful and friendly, very responsive to questions and concerns. Amazing having a beautiful new home. Thank you

I have enjoyed my experience with Richmond overall! The staff at the Willow Springs Ranch location have been kind, non-pressuring, and present throughout the process. I would have appreciated greater clarity on some of the billing processes and a few more little fix-ups after noticing some minor problems upon moving in. These things have been minor, however, and I would highly recommend buying a home with Richmond!

The buying process was super simple! The hardest part was deciding which floor plan I wanted. The sales team was exceptional and answered all of my questions. I’ve only been in the house about a month now, but everything is working perfectly. There were a few minor touchups that needed to be done, mainly dings in the walls and such. But nothing major. Most of the discrepancies have already been fixed. The foreman has been super helpful and just a real pleasure to do business with. I would recommend Richmond American to anyone looking to buy a house. I’ve actually sent a few of my friends this way to have a look! Thank you for everything. ... More

Amber my home associate was very helpful. The process of buying a home was as smooth as it could be. They few items that needed to be addressed where addressed as expected. Thank you for caring.

Beautiful home. Nice buydown of rate by home builder in a tough financing and expensive market.

Over all a great experience! Love the house and the neighborhood!

Realtor was very helpful and responsive

The selling staff was great. Always on top of any situation. After buying, the customer service for service calls is a little difficult to work with. But overall a good experience

Austin was a pleasure to work with. He is very knowledgeable and Very friendly. He answered any and all questions I asked. He made himself available and always returned calls or texts. He kept me up to date once a week during the building process and even sent pictures. I would highly recommend him to my friends or family looking for a new home. He is an asset to this company for sure.

The purchasing experience was really easy, and the team helped me through the entire process. Any issues I had where taken care of promptly. Overall a good experience.