Richmond American Homes Reviews

the process was pretty fast and i’m great full for all the help they provided

Jessica was friendly knowledgable and honest which we appreciated. One thing I wish was that we had known there were no customizations available to be made when we saw the model homes. Overall I’d rate the experience a 5 star rating. Looking forward to what the community will grow into.

I just relocated from Chicago, by myself… and the Richmond Homes team made it so much easier with awesome service and attention to detail. Janeen was the first Richmond Sales Agent and she is frickn AWESOME!! She made a very tough and difficult part of my life very simple and supported!

Thank you Richmond for building our dream home. Our buying process with Nick was smooth, clear and to the point. Nick helped us with the questions even though he was on paternal. Thanks a ton Nick. We trusted Richmond builders and are very happy to be part of Richmond Family.

Richmond American Homes offers a smooth and enjoyable home-buying process, with knowledgeable staff who are dedicated to helping you every step of the way. Their attention to detail and commitment to quality ensure that you’ll find a beautiful, well-crafted home tailored to your unique style and needs.

We love our new home. Just a couple of things we didn’t like but not enough to sway us or consider negative. Very responsive to issues in the first 30 days . Overall great experience.

Our experience was amazing. Maureen, Justin, and Cole very professional and informative. Thanks for making our home buying experience so easy.

I had a great home-buying experience and we got an excellent rate!

My experience with Richmond homes has been great! Highly recommend!

From the sell agent , loan officer, the walk through guy, was such a great and easy experience. They took off the pressure of buying and made it enjoyable. If I had to do it again, I will still do it with Richmond American.

Loved the overall experience with Richmond they really care the most for the "home buying" process. Very much enjoyed seeing the home being build from ground up. Very clean and professional when doing our weekly walk through. Every little detail upon final walk through was addressed! Not one thing was skipped. We were very please and couldn't have asked for a better experience!

Everything from start to finish was a great experience! Everyone from Richmond homes was extremely helpful and answered all our questions, I would highly recommend doing business with them in the future.

Everything was fine. We just have not heard anything yet about our issues needing attention.

David found a home that worked with my time frame, delivered on schedule. Josh was awesome during the walkthrough and follow-up. He was patient, informative, and thorough.

The best part of the entire process is how seamlessly it was. Special mention to Dale on sales, the way he manage the communication to my wife and kids made a difference, I was ready, but the rest of my family gave me the thumbs up after talking to Dale. The handover from sales to finance, then to the loan department, and everyone in between. This process, from Richmond, was focus on making sure I was informed of the next steps and feel comfortable at any point. Buying a home does not have to be a nightmare, but a dream come true with Richmod homes

Overall, we’re happy with our new home—it has great features, and we’ve settled in nicely. However, for a home priced just shy of half a million dollars, there were a few design choices that left us disappointed. For example, the house has a clear color theme, yet chrome accents were used in the bathrooms, while the rest of the hardware and the kitchen faucet are matte black. This inconsistency makes the chrome look cheap in comparison. Also, while the kitchen drawers are soft close, the cabinets are not, which doesn’t make sense in a home at this price point. On a positive note, the staff we worked with were fantastic—very helpful and professional throughout the process. While we love the home, we think more attention to detail in design and craftsmanship would have made the experience even better. ... More

Easy process to purchase. Employees exceptional with any response. House over priced.

German is awesome! Very responsive to all communication

Great Experience easy to work with we love our home

There were a lot of little things that needed addressed from our home inspection and walkthrough. The superintendent was super attentive to the issues that we experienced. The most concerning was the potential for shingle damage by wind. It was supposedly addressed but after Milton it looks like the area that they fixed had damage. Riding around the whole community, we saw no other homes with shingle damage so we are concerned of the quality of the roofers fixes that the home inspection brought out.

My home was move-in ready when I started the process and I absolutely love it. The community is friendly and lively. Our house was beautifully built and the team has been very responsive to my issues and concerns!

Our experience with Richmond home was outstanding. Customer service was on point took care of all our needs they took us through the whole process step-by-step, and are still in communication with us after our purchase helping us with whatever we need. Overall, our family is happy with everything.

Great people. Make our transition easy and less stressful. They guide and help us make everything memorable.

Enjoyed our buying process once we found our Lot and home model. Satisfied with the whole process.

On time with dates. Quality finished product. Walk through with Chris was GREAT and everything done as promised!