Richmond American Homes Reviews

They had a home that fit me wonderfully and were knowledgeable about the building and buying process. They helped me every step of the way. And, when I found little problems here or there weeks/months after purchase, the superintendent, Mick, was still willing to come over to fix them. They've been great!

Candice was a great sales person.

all are good but when we reported water leaks of all the bathroom sinks we expected someone to urgently come and fix it. Then next day a lady came and said they don't cover the leaking problem, said it is regular for leaking because the house is new. We are very confused and didn't believe that new house should have this leaking problem as regular. The houses we purchased from other builders don't have such a "regular" leaking problem. The lady left without doing anything to stop the leaking.

Upstair sub floor squeaks, wall fixtures not square with floor or wall, plaster on carpet, paint on flooring, sliding door screen won’t stay on track, front door frame screws visible, some aspects not fully explained, garbage disposal switch inside de cabinet under sink, cheap appliances, garage GFI keeps tripping, stick ventilation not explained fully…etc

My experience throughout the home buying experience was excellent! Nikki, Tim, and Madison were all very professional, thourough and really made this moving experience, which is naturally stressful, nearly seamless!

Very nice house, good value for the money.

Mike is an outstanding sales agent. He worked very closely with us as we went through the process of buying our home. I would work with him anytime.

Bought my house at Cascadia Ridge in Estacada, Oregon. Liz and Nikki were always willing to show me around. I kept coming back to see the same house and they kept showing me the same house until I finally bought the house. I worked with Liz and she was always available to answer any questions I had. Prior to closing they fixed everything that was requested from my private home inspection report! After I bought the house Cheri, warranty coordinator was very helpful. She called me after 30 days to see if everything was going okay and went above and beyond to help me register my products (heat pump, furnace etc). I am very pleased. ... More

It was a great experience overall working with you, we love our new home !

Easy process and great personnel

I bought my home and it could not have been a more amazing experience, Especially the people in the front office who helped me immensely especially Megan. I had to sell my previous home and they worked so hard around my schedule to get me into my new richmond home. I absolutely love. As always with anything there is a problem here or there, but the promptness to solve my issue was amazing and gave me a good feeling about the company as a whole. Thank you for helping me get into my dream neighborhood. :-)

It was a great experience from start to finish, we had a great team helping us and Bill was awesome.

Overall experience was and is going very good. Thanks

Excellent home, loving it everyday!

Overall the buying experience was good. Never easy dealing with lenders. Richmond staff were great and the warranty group is doing better then expected based off the last new construction home I bought. John of the warranty staff is a great asset for Richmond. Items to get corrected after move in is not surprising. When you mass produce hones QA is harder to do and things will need to be adjusted/corrected. But John makes it all happen without any problems. Overall we are happy with our new home.

Good customer services and response time

I purchased a Coral model from Richmond American homes. Megan -Sales team was amazing! She was so helpful and made my home buying experience easy. I am happy with my new home. I love the layout, the quality of the home, and the neighborhood. I would recommend RAH to others.

We love our new home and are very happy with our purchase. The only snag we have run into is getting our work orders in and taken care of. We are not concerned that they won’t be address, we only feel they could be handled in a more timely manner.

Easy and knowledgeable employees that know there products.

Everything was easy from the first minute we met Michelle. It started with a virtual walk-through and we did not have to visit any physical address - not even after the closing was complete. We just had to attend the one home inspection before final closing and every item was addressed within the week. I also recently met with Andrea for the one month follow up visit and she promptly attended to two issues we discovered after move-in. Overall it has been a great experience and we can't wait to begin our retirement in our beautiful new home.

I recently bought my first home with Richmond American. Buying a house is not easy task but the whole process was smooth with Richmond American. I was happy with their service. Thank you Richmond American!

The on site personnel have been wonderful and very helpful.

If you are looking for quality, RA homes are highly recommended!

Got a good deal on builder closeout. there were some issues but nothing major.

Overall my wife and I are better living here in Mesquite Nv, than Las Vegas Nevada