Richmond American Homes Reviews

Have to say the homes are far nicer then any other developer ive seen. I've been looking for a new home that checks off many if not all the boxes for me. Richmond American was the only one even close.

Good workmanship and material.

Very happy to have been able to close earlier then expected.

Your sales representative - Erika was very nice and helpful, if not because of her inputs, we would not have been purchasing this house.

Our home represents a very good value for the money. The builder and sales team were responsive and helpful. They were very low pressure in their sales tactics. Our interactions with the builder’s lender, Home American Mortgage, weren’t enjoyable. We got a great interest rate so it was worth the hassle though.

Compared to other builders I encountered during my home search, I believe they are among the better ones. I like most of their homes; however, to save money, some disappointing corners were cut. Building a house from scratch gives you the choice to avoid these issues, but since I bought a pre-made house, I found some aspects disappointing. It would be better if they increased the cost to ensure everything is done properly. Overall, I consider them to be good builders.

Hailey worked well with us. We were frustrated with the sewer issue and how long it took to "resolve".

The house buying experience was what it was. Since closing, There has been issues with the house that arise such as a leaking toilet, some paint work, replacement of fridge doors, etc. I can call or text Dawn and let her know and she is on top of it. You don’t need to call her and remind her, you don’t need a long story but just the facts and she’s got it covered. It really has made me less anxious due to this being my first house. She’s a great asset to your company and hope she is recognized for her outstanding customer service.

Carlie our sales associate provided an exceptional experience- coming from the new home industry as well I appreciated her honesty and knowledge and ability to overcome our objections. She was a pleasure to work with!

Been a decent experience, Leah hall our rep has been great so has our site guy Gustavo.

We have been in the house for a little over a month and items are still not complete. In fairness, it is the holiday season and there is a lot going on but some of the items that could have been easily fixed or completed have not been completed. We have a good relatioinship with the team and they have been available for any 'must fix now' items. Looking forward to completing the warrenty work.

Brad will make your new home buying experience a joy. He is helpful, thorough and very responsive. The team made the experience very pleasant and I am very happy with the final result. Lots of material choices at the design studio with reasonably priced upgrades.

nice house, great upgraded appliances, decent grade paint on the walls (unlike a lot of new build).Massive 3-car garage and large laundry room. wish house was prewired for audio (good that all rooms have ethernet hookups). Need more/upgraded sockets in kitchen and garage.

Good experience every step of the way when purchasing our new home. Raychel and Kevin were very knowledgeable and helpful during the decision process and after move-in.

Great quality quick move in

Wanda and Donnie worked great. The financial team of the house was not that great in the beginning but picked up along the way.

Tom K, Zack K, Nick F, and Mike P were great representatives for Richmond. Love our new house. Only concern was inability to customize upgrades, very few choices were offered.

Im very happy with my new home,

Oliver is great to work with. He really helped me get into the place I wanted and helped insure all my conditions were met.

The process up until our walkthrough was more difficult and disorganized than it needed to be. With that said, Dave, the superintendent for Sky Village, has been amazing, and he is the sole reason that I have given the 5 stars above. He gave me all of the important info upfront before I asked, he is very responsive and answers all of my questions, and fixed any issues I've had right away. He is always in a good mood, easy to get ahold of, and great to talk to, and I am very grateful that he was in charge of the way that my family's home has turned out. I can't say enough good things about Dave and how great he has been to work with. ... More

Jim was helpful in solving issues. Al did exactly what he said he was going to do

I had a very good experience with the sales staff, knowable and friendly, they helped my through the entire buying process. On the construction end there was many issues that needed fixed, Ive been in my new home 5 weeks and yet not all issues have been addressed. I had to be on the phone every week complaining in order to get anything done. I feel that these issues should have been complete on the 2nd walkthrough prior to moving in.

That will be amazing in less stress if the team members specially the one in Colorado do a brief description from the beginning to let the buyer know the expectations “paperwork “ to be more specific not every minute the one something as soon as possible that will be best for everyone in it will be best the get everything done after the do the closing.Mike from Orlando he’s the worst not pick up the phone not replying back when you text him I hope he treats everyone the same in equal because you need them in the depending on you also it’s was a learning experience for me to move forward Todd was amazing, Elene was amazing the go above in beyond ... More

First, I would like to thank my loan officer for being proactive and responsive to my questions. Thank you Kim for all you did, was pleasure working with you. I just hoped that we were given the right amount from the get go by our first sales agent. It was a great tactic pitching the house for a lower price, and when we are seen as really eager, we were informed that all houses needed to be curated and prices will increase. Not appreciated since we really wanted to move forward. And we switched to another sales agent, as the first one switched to a higher role. I really like Mina as she answers my questions right away even in her days off. Very responsive and gives me updates from time to time. There was just misunderstandings on my attempt to switch lots which I am glad did not happen as I really love the one we ended up having. So, it worked out well. There was some minor issues upon moving in which can be fixed right away. And Aleks and Kyle make sure it is resolved or advise on how to get them done. Overall, this buying and moving process was a crazy process but I was really surprised with how things turned out. It was my plan to move to a new house this year and I was not disappointed. We are enjoying ourselves with our house! ... More

Noah was the best to work with. He was very quick to respond to questions and just very down to earth. Thank you Noah!!!