Richmond American Homes Reviews in Austin, TX

What Austin Homeowners Have to Say About Richmond American Homes.

Read all 26 verified reviews from homeowners that built a new home with Richmond American Homes in the Austin area. Austin homeowners have rated Richmond American Homes an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Richmond American Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Richmond American Homes

has 3.9 out of 5 stars in Austin Area

26 Reviews in Austin Area

Star Rating Breakdown

1 ★ 0

Ratings by Category

Overall 3.9

Quality 3.7

Trustworthiness 3.6

Value 4

Responsiveness 3.2

Richmond American Homes in Austin Area

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Customer Reviews

My New home

Vannak S.
Verified HomeBuyer
September 20, 2024
San Marcos, TX

We were so excited, when it comes to the size of the home and location. Salesman Mr. Garrett Luther just awesome to work with. Other than that, build quality can be improved. Covered plumbing underneath the sink should have been caulked to cover them properly. Trim under the island just an eye soring--should not have left the way it was from the start. Run off paint, exhaust tubes for water heater all dirty. Broken gate, water flooding water meter from next door, sprinkler heads left exposed. I wish I could give a higher rating. I hope Richmond can make an improvement from my honest review.

Richmond American Homes responded:
Hello, Vannak. Thanks for reaching out! I got in touch with your local team and it’s my understanding they’re working with you to schedule your remaining items. They’re in the best position to help you if you need anything else.

Total Score 2

Quality 2

Trustworthiness 1

Value 3

Responsiveness 1

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