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Richmond American Reviews in Denver, CO

What Denver Homeowners Have to Say About Richmond American.

Read all 208 verified reviews from homeowners that built a new home with Richmond American in the Denver area. Denver homeowners have rated Richmond American an average 4.2 stars for the quality of their new homes and their commitment to customer service. You can read all of Richmond American's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Richmond American

has 4.2 out of 5 stars in Denver Area

208 Reviews in Denver Area

Ratings by Category

Overall 4.2

Quality 4

Trustworthiness 4.1

Responsiveness 4.1

Richmond American in Denver Area

View Homes

Customer Reviews

Great experience with Richmond Homes

  • Brittney D.
  • Verified HomeBuyer
  • April 02, 2025
  • Aurora, CO

Our experience was easy, quick, honest, and transparent with everyone at Richmond Homes! Everything was seamless and any issues we’ve had since moving in they have been very responsive to fixing. Highly recommend!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Very professional and knowledgeable with all of their answers and information

  • James J.
  • Verified HomeBuyer
  • March 21, 2025
  • Commerce City, CO

Great experience with associates when I had questions

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Warranty team delays in claiming Progress.

  • Donatien K.
  • Verified HomeBuyer
  • March 18, 2025
  • Commerce City, CO

I had a good home buying expérience with you guys.but otherwise i missed to see a broken glass on the garage door on my final tour.as i moved the same day in afternoon i noticed the damage and claim a repair. I have got a promise but nobody have yet showed to fix anything.

Richmond American Homes responded:
Hi, Donatien. While it's great to hear you enjoyed the homebuying experience, I'm sorry that there are some frustrations with your home. I've notified our local team about your concerns.

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 2

Great!

  • Dylan R.
  • Verified HomeBuyer
  • March 04, 2025
  • Erie, CO

Best home buying experience!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Happy with our Richmond experience

  • Mary C.
  • Verified HomeBuyer
  • February 26, 2025
  • Erie, CO

Our home was already built when we bought it but it feels like a quality home. Every person we have dealt with from sales to loan to walk through and warranty items and trade people have all been very friendly and professional. With the few warranty items that have been found, Richmond has been very responsive. We are happy with our home and our overall experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Couldn’t be happier with our new home.

  • Robert S.
  • Verified HomeBuyer
  • February 18, 2025
  • Castle Rock, CO

We love our new home and our purchasing experience with Richmond American Homes couldn’t have been easier.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Professional & efficient.

  • Donna M.
  • Verified HomeBuyer
  • February 07, 2025
  • Brighton, CO

Good experience overall & very easy to work with.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Good

  • Ngoc C.
  • Verified HomeBuyer
  • February 07, 2025
  • Commerce City, CO

Very courteous and professional team.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Beautiful home and easy process

  • Elizabeth D.
  • Verified HomeBuyer
  • February 06, 2025
  • Aurora, CO

We started looking at Richmond homes almost a year ago! We were a little nervous about buying our first home but working with our sales agent Carin - she really helped ease our fears. The process was seamless. From our many conversations, many times just stopping by the office and picking her brain to the walk through a to closing - it was an amazing experience! We can’t thank Carin and her team enough.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great deal and fast move-in

  • David B.
  • Verified HomeBuyer
  • January 30, 2025
  • Arvada, CO

I purchased my home at the end of 2024. We were able to close 2 weeks after I first decided to purchase the home. It's my first home purchase and everything seems well built and cleverly designed. The sales and construction team were great to work with through the walk through and took care of all repairs I requested, including minor paint touch ups. I'm excited to be in my new home and everything has continued to run smoothly.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Beautifully Constructed Home

  • Raymond T.
  • Verified HomeBuyer
  • January 28, 2025
  • Arvada, CO

I want to share my experience with the purchase of my new Richmond American Home. From start to finish, the entire process was seamless, thanks in large part to the assistance from the realtor affiliated with the builder. I couldn't be happier with my decision. I am now the proud owner of a beautifully constructed home that meets my high expectations.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Richmond home employees very helpful

  • Elias P.
  • Verified HomeBuyer
  • January 25, 2025
  • Commerce City, CO

Compared to other builders I encountered during my home search, I believe they are among the better ones. I like most of their homes; however, to save money, some disappointing corners were cut. Building a house from scratch gives you the choice to avoid these issues, but since I bought a pre-made house, I found some aspects disappointing. It would be better if they increased the cost to ensure everything is done properly. Overall, I consider them to be good builders.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 5

Quick and smooth home buying experience

  • Bradley J.
  • Verified HomeBuyer
  • January 23, 2025
  • Littleton, CO

Kaitlin at the sales office and Kevin the super were great to deal with in buying my first home. They answered any questions I had and helped make the entire process very smooth and also very quick, from contract to close in less than 30 days!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Aurora

  • Hilario M.
  • Verified HomeBuyer
  • January 22, 2025
  • Aurora, CO

100% recommended verry helpful crew

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Absolutely incredible

  • Medhanit D.
  • Verified HomeBuyer
  • January 15, 2025
  • Aurora, CO

I recently purchased a new house from Richmond American homes and I am incredibly satisfied. The quality is amazing. The customer service was very helpful. Every thing went smoothly and on timely basis. I recommend this company to anyone who needs a beautiful home with reasonable price.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Fair

  • Shawn M.
  • Verified HomeBuyer
  • January 11, 2025
  • Erie, CO

Richmond is very restrictive. They make no allowance for any changes or upgrades.

Richmond American Homes responded:
Thank you for your feedback. We will share this information with our team to help refine our process in the future.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 3

State of housing in Colorado

  • Terence W.
  • Verified HomeBuyer
  • January 11, 2025
  • Aurora, CO

I'm a retired flooring installer, purchased 8 homes ( 4 new) over 42 years. Quality between builders has closed to where it's hard to distinguish between them. Richmond in my opinion has always been the better choice. My house purchase was a track home of medium level upgrades, not fancy but not entry level. Pleased with quality, energy efficiency, and design. Price was better than most other builders in this area. Would choose them again.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Good experience with great support

  • Don H.
  • Verified HomeBuyer
  • January 03, 2025
  • Aurora, CO

The experience was good, knowing how hard it is to finalize on a house.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Sales Rep

  • Gage M.
  • Verified HomeBuyer
  • December 31, 2024
  • Elizabeth, CO

Our sales rep was amazing! She did everything to help us find the home we want and worked great with our relator to help negotiate in the things that really made us love this house more! Our sales rep went above and beyond to help us out when there were discrepancies with closing costs and other things.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very helpful and educated team

  • Kenneth B.
  • Verified HomeBuyer
  • December 28, 2024
  • Aurora, CO

Great team!! Walked us through the entire process! We are very thankful!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Get A Home Inspection!! Check Subfloor, Check for level Check Roof Shingles

  • Brent H.
  • Verified HomeBuyer
  • December 24, 2024
  • Commerce City, CO

This Home Buying Experience was As horrible as I think they come. This is Due to a failure at the lowest level to the Supers inability to follow through on their own check list, To the sales agent who has never contacted me after the purchase date/ To the Contractors and Subs who completed the shotty work. The first issue came when winter came and tried to blow out the sprinklers the home builders excavators did not properly install my shut off valve and in order to turn that off and on I have to call the county/ Refused to fix. My shingles were not connected to roof and had no paper flew ...

Richmond American Homes responded:
Thank you for taking the time to leave a review. If there are outstanding issues that need to be addressed, please reach out to me at jeff.jenkins@mdch.com.

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 2

Bought another great home from Richmond American

  • Ted P.
  • Verified HomeBuyer
  • December 10, 2024
  • Thornton, CO

Eight years ago we had a home built in Thornton by Richmond American. Now, in October 2024, we bought another brand new home. We've been please from start to finish with our sales person Holly, the building team, and the finance team. We really like our house and are making it our permanent home. My wife and I highly recommend Richmond American Homes!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

First home with Richmond

  • Alena K.
  • Verified HomeBuyer
  • December 08, 2024
  • Aurora, CO

Our experience with Richmond overcame all our expectations. We got a new built with 3.9% rate! Our sales associate negotiated drop-off the price, getting appliances and covering our current lease. All stuff was professional and supportive. We really love our new home. I was built with high quality and care of customers.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great overall experience, Scott was the best

  • Marc B.
  • Verified HomeBuyer
  • December 07, 2024
  • Aurora, CO

Our process started in June and we made multiple trips from Iowa before we made a decision in September. Scott was available for us whenever we had questions and helped make our move to Colorado happen.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Quick and smooth process

  • Lauren A.
  • Verified HomeBuyer
  • December 05, 2024
  • Commerce City, CO

We had an amazing experience with Beverly, our sales associate. She was so communicative and helpful from start to finish! We were very happy with Adam, our construction manager. He ensured any concerns or flaws we noticed in our walkthrough were completed by closing. We love our house and neighborhood.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5