Richmond American Reviews

The Banning Lewis team was fantastic to work with

Positive buying experience , would recommend

Very happy with the value and quality of the house.

Tyler and Brandon were great to work with! The whole process was amazing.

He was great on the walk through looking for touch ups. he found more than we did and had them corrected in a couple of days.

Beautiful home, driveway could be a bit wider.

A quick and easy experience. Excellent service, I loved shopping with Richmond

We had a great experience working with our Richmond American realtor. She communicated with us along the way and helped make the process smooth. Our Superintendent has also been great. He has been very responsive to any concern or request we’ve had. We appreciate all the support and would definitely recommend Richmond American homes to our friends.

Richmond agent was great throughout the entire process, had a couple of workmanship issues that were quickly addressed. Very happy with my new home. Thanks

Olay was amazing through every step of the process from start to finish.

Home buying process was ok. Nothing exemplary. I had to do a lot of the “driving” to get things moving. Limited communication on resolution of issues after closing. Highly recommend you force them to fix it all before you close. They seem to have disappeared.

Loved the process with Richmond nice and easy

Colleen was a great help and immediately available for any inquiry in the process.

Bought a model house couple months ago already started having problems with water leaking everywhere there’s cracks all over my exterior walls and no one takes the responsibility.

The sales team was very patient and helpful and the walk through experience with the superintendent was great.

Communication was great. Process was smooth. Home is great and enjoying it.

The whole process with Richmond American homes (and all the sister companies you have to work with) was pretty stressful. A lot of different people communicating with you and telling you different things. A lot of “this needs to be submitted by ——- or you could lose out on incentives” and they tell you that on a Saturday evening and say it’s due Sunday afternoon when everything is closed during the time you need to have it submitted. The fact that you need to use their sister companies to get the incentives but then sell your mortgage to a different company before you even makeyour first payment, is annoying. So far (it’s been almost a month) the house is great, no major issues, a few smaller issues and getting those handled can be a frustrating process. A few people that we worked with were very helpful and kind and some just made things stressful and confusing. So we love the house but likely would not do it again. ... More

its a very nice house the subdivision is very nice and clean.

Austin,Carl,Darius and Lizzy at Richmond American Lakeside Forest was Super Amazing and Awesome. So So helpful throughout our journey on buying our Florida home. Top notch team work.

pleasant experience, everyone at the sales office was very helpful and professional. answered all my questions and returned my calls promptly. made the process less stressful...house was clean and ready to move in...

Alex is very experienced and helpful getting my concerns addressed.

I enjoyed working with Hailee, Scott and Isaac. They are very kind and professional and take feedback well. I felt valued and in safe hands through the whole experience.

Thanks to Richmond America Homes, we have a quality-built home that we love. It was a very enjoyable buying experience that went very fast!

Smooth and easy process. Everyone communicated in a timely manner. I had a few things that needed to get fixed post move in day and Andrew made that happen. Very pleased with this company.

From start to finish and beyond Brian made sure all of my questions were answered. Logan had been very responsive to the few issues we’ve had.