Richmond American Reviews

Definitely a rush job to complete as many homes as possible. Kind of sad companies get away with this stuff. Most of the contractors in the neighborhood dont have company cars, no company outfits.. Literally just dudes off the street. I can go on and on as to the problems we've experience but I dont want to write an essay here. Most of our problems would have been resolved if whoever is reviewing the work of others wasn't content with mediocrity.

Superb customers service. Good information

I recently purchased a new house from Richmond American homes and I am incredibly satisfied. The quality is amazing. The customer service was very helpful. Every thing went smoothly and on timely basis. I recommend this company to anyone who needs a beautiful home with reasonable price.

I am sure it is the same with most of the middle of the road Builders these days, but the quality of the workmanship and products are fair to poor for the value paid.

Dan was great to work with. We had some issues trying to buy the house we wanted because we were moving out of state. He helped through the whole process and got us the house we wanted. He went above and beyond to make us happy. Thank you Dan for a great home buying experience

When we tested the water dispenser during walk through, but it does not work after we moved-in. It took 3 weeks to get someone from home warranty team to fix it. It turned out some dirts get into fridge water filter and blocked the water flow. Since the water filter is not in the warranty so we have to spend $50 to purchase a new one to replace the one that was new, but we could not use.

Richmond is very restrictive. They make no allowance for any changes or upgrades.

Bought a Richmond American home in Paintbrush Hills subdivision in Falcon CO. Sales staff was very helpful and project manager was ernest about resolving what few Issues I had before closing. The cost of the home was reasonable considering how expensive housing has gotten in Colorado. From the time we signed a contract to closing was really fast as long as I was prepared to get the lending depart everything to them promptly.

I'm a retired flooring installer, purchased 8 homes ( 4 new) over 42 years. Quality between builders has closed to where it's hard to distinguish between them. Richmond in my opinion has always been the better choice. My house purchase was a track home of medium level upgrades, not fancy but not entry level. Pleased with quality, energy efficiency, and design. Price was better than most other builders in this area. Would choose them again.

Been a decent experience, Leah hall our rep has been great so has our site guy Gustavo.

I would never buy from this company again. It’s so unfortunate with majority of the builders in Las Vegas hire out for teams to build all their homes, and these teams are so lazy and they’re rush to build these homes. The lending process is a joke they don’t communicate. Choose your own title company, the title company they choose, which is called Ticor Title is also a joke. Here’s my advice! Find your own agents don’t trust theirs! They work for the company and their best interest is the company! 1. Real estate agent 2. Loan agent 3. Home Inspector 4. Title company

My realtor found this community for us, and it is perfect! From my first meeting with Victoria and Betty in the sales office, to having discussions with the Assistant Superintendent, Manuel and finally at closing with Robert our Home Care Specialist, everything went smoothly, and everyone was professional, helpful and welcoming to the community. We are very pleased with our purchase in this new phase of living!

Been in the house now for four weeks all the issues written up to get repaired prior to moving none of them have been completed. Your promises made have not been lived up to.

I really enjoyed my home buying experience with Richmond Homes. Even when my closing date was pushed back several times, Richmond Homes continued to work with me and my lender. For that I am truly grateful and really love my new home.

The sales and management team were supposed to have all issues resolved before closing date on November 27, 2024 and I am still waiting on them to finish everything!

MUY AGRADECIDA POR ESTA GRAN BRNDICION A NUESTRA FAMILIA, GRACIAS POR SU GRAN APOYO EN EL TRAMITE DEL CRÉDITO, CIERRE Y TODO EL PROCESO!!!

We received quality service in all matters in purchasing our new home. All our concerns were met and dutifully taken care of very quickly.

Out of all the homes that I looked at, Richmond American Homes offered the best quality at the best price. Also, this was the only neighborhood where the current residents greeted me. I was impressed. I decided to buy the house that same day.

I would not buy from RIchmond. We just recently purchased and unfortunately bought the home before the home was complete. The materials are very cheap and there was no way to change anything before it was put it. We are very disappointed with the purchase and would not buy from Richmond again. The only thing good so far is the yard and the responsiveness to issues.

This is a second time I bought house from Richmond America.

We have been in the house for a little over a month and items are still not complete. In fairness, it is the holiday season and there is a lot going on but some of the items that could have been easily fixed or completed have not been completed. We have a good relatioinship with the team and they have been available for any 'must fix now' items. Looking forward to completing the warrenty work.

The experience was good, knowing how hard it is to finalize on a house.

The entire process was great. There were things that needed to be corrected, however, Richmond Homes made all that were needed/requested. Jessi and Denny were amazing to work with and on the lending side Erin and her Team were fantastic. We have lived in our new home for a month now and love it! Thank you Richmond Homes for building a quality home at an affordable price! We are so grateful and feel so blessed!

Our sales rep was amazing! She did everything to help us find the home we want and worked great with our relator to help negotiate in the things that really made us love this house more! Our sales rep went above and beyond to help us out when there were discrepancies with closing costs and other things.

When we first drove into the beautiful new subdivision being built by Richmond American Homes, we didn't expect to drive away with a home. Shandara was amazing in helping our family achieve our goal of home ownership again. The whole crew, to include Patrick, made the entire purchase process easy and fun. Thank you Richmond American!