Shea Homes Reviews in Phoenix Mesa, AZ

The Shea staff were very helpful through the process. Ted the Shea rep. was super and worked with us. He was very flexible and went out of his way to help us when we had to change our house choice at the last minute. I asked what Shea could do for a Veteran and they stepped right up and reduced our down payment by half. Once we moved in, the Shea rep. Scott has been super in taking care of all our requests for fixing certain items after we moved in.

Laura H, Steve S, Marie etc the whole staff has been great

Everyone in the process from sales to construction to the post-construction warranty checkup has been nothing short of excellent. As a business owner I know that’s quite a feat for any company. Wow! I highly recommend Shea to everyone.

We recently purchased in Trilogy Verde River. I honestly couldn’t think of a single thing they could have done more efficiently.

Everyone whom we worked with in the purchase of our home have been fantastic. Employees seem to really care and do their best to make sure you get the service requested or required.

Very friendly, professional & knowledgable. The Wickenburg Ranch team exceeded my expectations each step of the way. I received a warm friendly welcome from the moment I was greeted at the gate, viewed the new model homes, & toured the impressive golf community via golf cart. The Ranch community is active, fun & social though set in an expansive area for each home to be enjoyed as a private oasis. The sales team was never pushy and continually placed my best interest as their objective. They truly receive my gold star rating for knowledge, communication & friendly attitude. The new home purchase incentives are an exceptional compliment to the high standard & quality of each home construction & design. The Wickenburg Ranch team created a very special atmosphere for my "key day" with housewarming gifts & banner, team members on site to congratulate me while received ownership of my new home The excellent new home owner experience continues after receiving my keys, as the White Glove service & Warranty team & HOA staff are thorough and always available to for appointments & questions. I am very pleased with the excellent value of my new home as I look forward to a very enjoyable retirement. Thank you to all team members of the Trilogy Wickenburg Ranch. ... More

We just got through our one month review. We had some minor concerns which we explained to our warranty specialist. He followed up a couple of days later with appointments to have the appropriate service techs come out to the home. The techs fixed our issues. The warranty team at Shea is top notch. Thank you both for your support, Allen and Richard.

Repeat buyers, love our new home!

This is the 3rd home we have built and this was by far the best experience!! The team kept us well informed on the status of the entire home build.

Shea has a great team! Always transparent and a pleasure to work with.

Cannot say enough good things about Ryan. He was fantastic throughout the build process by keeping us updated and setting realistic expectations. We really felt like we had someone looking out for us! Jen has kind of taken over the mantle now that we are living in our home and early indications she will be just as responsive. They are both great representatives for Shea who have and will continue to personalize the process.

From start to finish the team at Shea Homes has been a delight to work with. They have made us feel welcome and at home from the very beginning. We love our Shea Home more than we dreamed we would. The quality of the build is better than any home we've ever owned. Thank you Shea for a an experience that met and surpased our expectations.

Shea team are very gentle and nice throughout the whole process. Love shea builder homes are beautiful inside and out and very detailed. The process is very smooth with them from the beginning to close.

Beautiful home, finished ahead of schedule, great buying experience

From the moment we visited the project to the day we received the keys the Shea Team invited us in to our home building process. With so many steps along the way Shea followed their process to prepare for and finish steps along the way. As a buyer we have to trust and as a buyer we have to follow through on buyer’s responsibilities. When everyone is working together success is the outcome. Overall communication is vital and Shea does that very well. Comparing Shea projects with other projects it is almost not fair. Many builders try to keep buyers away from the process which results in many disappointments. We appreciate the time, energy & thoughtfulness Shea Staff invested along the way to creating our home. After the sale process has been responsive and open dialogue as we learn about our home. The Shea Tram should be proud of a job well done! ... More

The punchlist walk thru and final acceptance of home was exceptional. Items noted in our punchlist walk were all thoroughly addressed.

Working with Shea on this build was great. Obviously a lot of moving parts and decisions to be made. We felt supported the entire way and the professionalism demonstrated by all involved provided confidence and comfort. Many thanks to Kara, Bryan, Theresa, Steve and all others behind the scenes. We really appreciate your help and support along the way.

We have been delighted with the Shea experience. Our sales representative,Matt is the most honorable, thorough and responsive person we have ever experienced. Shea makes the home building process seamless with no stress.

This is my first time building a home in a new location. It will be a main residence soon. From start to finish, Shea was wonderful. Kara in sales office called us about a lot, set us up with the design and build team, and answered all questions honestly and quickly. Jason, the GC for the build, kept me informed, sent progress photos, and held my hand the entire way through. What could’ve been very stressful became very simple.

The build quality and workmanship is stellar. We are very happy with the new home. More than the house, the staff was humble, honest and very helpful. They guided me and answered every question I had without a slight hesitation. Special mention to Carmen from Ascent at Jorde Farms for the assistance and support she provided. She is the only reason we decided to go with the purchase despite our stretch in budget.

Our salesperson and construction manager were excellent in every aspect of the process and in addressing issues that arose.

My experience was stellar. While there were a few hiccups because of weather, supply and labor shortages, I was kept informed every step and given updated timelines. Building materials seem solid. The array of interior upgrade options (flooring, cabinets, etc.) rocked. Overall, very satisfied.

Fantastic experience and would highly recommend!

Our homebuilding experience was great! They kept us informed and was very prompt with any responses to our concerns! The quality of craftsmanship of the build is hands down the best we have ever experienced! The attention to detail and quality of work is top tier! I would build 3 more homes with Shea!

We had a great experience with our builder and the home buying process with Shea was so slick and smooth. They are responsive, attentive and their team will come out to help in any way, shape or form. In our house delivery day, we had the warranty team, and the builders with us, it was an experience like no other.