Shea Homes Reviews

I am very happy with my decision to buy the house . Quality of work and overall experience are great . It is nice to be part of a commuinity

Everything about Shae stands for customer service. The entire team, including sales, construction, warranty, and everyone else that were involved directly with me have been professional, courteous, and always willing to listen and help. We love our new home!

We could not be more pleased with Shea Homes. From the professionalism to the responsiveness to the quality of the work. It was perfect and we really appreciate everyone we interacted with.

We had a great buying experience. Construction team and warranty team have been excellent communicators and their follow-up exceeds expectations.

Great experience overall. The build was completed quickly and efficiently, and the communication throughout the entire process was excellent. The Shea team (Micah and Spencer) kept me informed at every stage, responded promptly to questions, and made everything feel smooth and well-organized. Really impressed with the professionalism and speed—highly recommend this builder.

Rooms are spacious with economical options to get a great build for an exciting living. I loved living in this building. A sound and well built.

Kyle was so amazing to work with! His attention to detail, personal skills, helpfulness, expertise, workability, responsiveness, availability, and expertise were beyond expectation! He’s exceptional and a real asset to Shea Homes!

We have bought several custom and spec homes over the past 30 years and this was, without question, the most organized, transparent, simple, and painless home-buying process we have encountered. Kudos to the Shea staff who assisted us every step of the way from sales, design, construction, to warranty.

We had a great experience with Shea. They made some promises during the sales process, and they've lived up to every word post sales. Home is beautiful and well constructed.

Shea Homes did a great job on our home. Jacob, our field supervisor, was amazing through the entire process. Enjoyed working with him. And, after receiving the home, Helena has been great about our warranty items. And I cannot forget Courtney. She helped us through the buying process and was very patient with us. Highly recommend Shea Homes. Only thing that did not match the level of "greatness" that Shea Homes provides is the quality of the paint they use on their walls and ceilings. Need to improve on this.

From the initial sales experience with Kelley, to the closing with Irene, and after sale with Gwen, I can honestly say that Shea is TOP NOTCH! I've been a broker for 40+ years and dealt with hundreds of builders, and these folks are real pros that care about the homeowenr.

We are super excited about our new dream home. Thank you Shea homes for the low interest rate; we would not afford to buy this house if it was not for the 4.99 interest rate offered by the builder.

If you lucky, you will get to work with incredibly caring and knowledgeable people like we did. It started with Kacey, who effortlessly ensured that our new purchase would be terrific. Eric, who meticulously educated me on the proper building process and also kept me well informed as to what to expect throughout the building process. When I pointed out a rare concern, he was quick to solve it and to provide a fix that was much better then mine. True Pros who care.

The Shea team has made us feel special as buyers along every step of the way.

Builder was very organized and trustworthy thru entire process from start to finish

Best home experience ever!! From top to bottom

As with any new buildout, we too expeienced some minor issues. Theresa has been phenomenal is helping us get our issues resolved to our satisfaction. She ALWAYS goes (way) above and (way) beyond and does not let up will our issue to resolved to our satisfaction. She has made the after sale experience easy to deal with :)

Jennifer in sales has benn great all the way through. She is always available to answer any questions???s even on her day off. She is the best and made the buying experience so fun

I had a good experience in each facet of the home buying experience…I’m very happy with how the house turned out and the community I moved to…

We recently purchased a lighthouse from Shea Homes. We like the quality and the purchasing was very smooth.

Shea homes building experience is top notch at Avalon Crossing. Their sales team to project site manager and warranty manager have been wonderful to work with. Their communication is top notch.

Buying your first home is supposed to be stressful and it was a little, but all the people at Shea Homes made the process as easy as possible and quite enjoyable.

Excellent experience with all teams in the title

The quality and attention to detail throughout the whole homebuying process has been outstanding. A truly wonderful purchase experience

Despite a nearly 4 year long process to move up on the "list" with a less-than-transparent home buying experience, I was finally fortunate enough to be "picked" to purchase a home. I purchased in 9/2024 and closed in 7/2025, which is the exact amount of time that Shea projected. Once in, the home is beautiful and exceeds my expectations which is quite hard to do! It looks alot bigger inside with the walls up rather than framed. There were several issues that I found (despite 4 or 5 sign-offs by Shea and the City) like the ducts not working with the thermostat and an overhead light being placed in the wrong place that Shea eventually fixed. There were also lots of paint touchups needed, a few plumbing/sink/shower issues, refrigerator issues, scratched floor boards that needed to be replaced, and other items that required Shea to fix. While they were all eventually fixed, it was a very painful process to work with the warranty employee and way too stressful. Now that the fixes are almost all complete, I can finally exhale and enjoy the house without workmen. The actual neighborhood is incredible - everyone is so happy to have gotten the opportunity to purchase a home that they are so friendly and happy to be here. Putting my prior 4.5 year journey aside, I am so happy to have purchased a Shea Home and it's gorgeous. I am 100% happy that I didn't settle for another house in the area and waited for this home. I would do it again. ... More