Shea Homes Reviews in Oakland Alameda, CA

Way too techie for me!!

This is my 2nd Shea Home so I knew how stellar & on target Shea is with construction & design. That was how I knew this was to be my Dream Home as Tracy/Julie are amazing guides to home ownership. Loved the email telling me status on construction stages to using My Shea Homes. Design Center helped me create the most beautiful home in look & function. Options offered were wonderful in all levels. The downfall was receiving a home not move in ready as what I signed for - anxiety levels to get internet installed as external wiring from the ext of house not complete for a full month which meant I could not get White Glove done and other things, $661 1st water bill all on me as why was the irrigation not checked b/4 as the leak had to be happening b/4 ownership transfer & I have to still work w hoping to get the water district to credit not refund my $661 spent (a day 1100 gallons to then 2200 gallons used by 1 person & a dog) and probably another huge one coming as they bill bi-monthly-why prior to my ownership was this not caught at that amount, and to have water plumbing come in hot when using cold where plumber says its the weather which it wasn't, then White Glove gave missed messages on use a temporary password vs permanent as they did not disclose the change from temp password "breaks" the connection of the Eero wifi extender and even not taking out cardboard in the oven and masking tape which I almost missed on usage. All these issues could have been avoided if the punch list did a thorough run through on function. That was all un-necessary stress, money and time expended particularly myself as the new home owner . Shea builds a spectacular home in presentation, design and construction. Well thought on details and what you offer home ownership. This one fell short on delivery as I am still right now watching out for what may come. I love my home though. ... More

Excellent experience for a first time home buyer.

The shea family has been very welcoming. They were supportive and helpful throughout our hone buying process. Brian was such a pleasure to work with. Tracy is wonderful! We love our home. Thanks shea!

Shea and everyone we encountered in the organization made an effort to make us feel important and listened to.

Overall, we love our new home. Quality of workmanship is great, but for the Barbosa cabinets are of poor quality, installation and workmanship!! I’m very disappointed to say the least. Our quartz island top is also from Barbosa as well. The fabrication and installation is quite questionable when it comes to matching the two pieces. The colors don’t even match!! There are numerous chips, scratches, filler with bluff marks and black lines on the kitchen island, counters as well as in the laundry room. Overall, we are happy with construction quality and Sheas’ one month warranty check up.

Love Trilogy concept so far

The one in charge of the project was awesome! He was so responsive and took interest in our concerns. His name started with an A since I am not supposed to give out names and we are on Solera Street.

It has been great so far!

good quality construction, good initial orientation which seemed well organized. Sales staff were " low key" and didn't make me feel rushed

All of the people throughout the Shea organization from sales to construction, were extremely helpful

We are very happy with our new home!

This is our second Shea home. We love our new house and everything about it, except for the solar system which has been a nightmare since day one. We have been in our home for 10 weeks and are still battling with the solar company to get our system running properly. I have even reached out to Shea for their hope. Truly frustrating.

We received adequate updates during the build of our new home. We appreciated the quick responses to our questions & concerns.

This is a very well designed complex with nice grounds. The units have smart home devices. It would have been nice to have assistance with setting up these devices. I still can't get my garage door app to work. All other devices are setup. Including the Ring doorbell, both thermostats, hot water heater, oven & microwave.

There have been some issues with workmanship and materials but most of these have been taken care of in a reasonable time period. The homeowners association follow through, however, has been extremely poor and we are somewhat concerned about that going forward.

the seller is good

Sales office and Shea home mortgage personnel are very responsive for questions. The design and layout of the house is very modern. Love the house fill with lights.

Shea allows a home buyer to work with the teams to answer questions and address issues.

Number of small details are missed. Over all a solid house but they are no longer as premium as they used to be. They have cut cost considerably and there finishes are not as they used to be.

The quality of Shea homes is amazing. Feel like I had to always reach out for communication. Follow up on services requests are slow and because my concerns were minor, I felt like I was often dismissed. When we purchased our home I requested a specific lot but was told they couldn’t go out of order and I had to choose from the lots they stated. After we signed our contract, market changed and low and behold they are not going in order and the lot I requested was built immediately.

Quality is good, walk-through before the move in did not address key electrical issues, such as misplacement of outlets in certain areas of the house and refusing to correct after move-in. Wrong wiring in the bedrooms (lights flickering when ceiling fan is on). Upper kitchen cabinets are very shallow. Overall we are satisfied with these exceptions.

Building a new home during a Pandemic has proved challenging as many materials have been a challenge to source. Many shortages which resulted in delays and possibly affected the quality of workmanship and materials resulting in some re-work. Overall, we are happy with our new home.

Builder made my lending from builder quite easy and painless.

We have had a brake down with first review issues being completed.I have to mention outside paint job was not close to your standards.