Shea Homes Reviews in Santa Cruz, CA

What Santa Cruz Homeowners Have to Say About Shea Homes.

Read all 30 verified reviews from homeowners that built a new home with Shea Homes in the Santa Cruz area. Santa Cruz homeowners have rated Shea Homes an average 4.3 stars for the quality of their new homes and their commitment to customer service. You can read all of Shea Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Shea Homes

has 4.3 out of 5 stars in Santa Cruz Area

30 Reviews in Santa Cruz Area

Star Rating Breakdown

Ratings by Category

Overall 4.3

Quality 4.2

Trustworthiness 4.3

Responsiveness 4.4

Shea Homes in Santa Cruz Area

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Customer Reviews

The bad quality of workmanship and the unprofessional attitude of the staff and reps at Shea.

Anonymous
Verified HomeBuyer
March 13, 2022
Hollister, CA

I had a bad experience and cannot recommend Shea to any new home buyer. There were many delays and the staff were unprofessional. Overall I had a very bad experience with Shea homes and do not recommend them to anyone looking for a timely home buying experience.

Total Score 1

Quality 1

Trustworthiness 1

Responsiveness 1

Mixture of good and bad

Anonymous
Verified HomeBuyer
March 09, 2022
Hollister, CA

It was a mixed feeling experience. Sometimes the customer care was there sometimes it wasn't. We had an issue with closing and it felt like all transparency went out the window. Without that issue it would've been an amazing experience.

Total Score 2

Quality 3

Trustworthiness 3

Responsiveness 3

Shea Homes - I had a great experience with this builder and all the staff

Josephine M.
Verified HomeBuyer
March 08, 2022
Hollister, CA

I had a great experience with this builder and all the staff are very nice. I know it was a long process, but I knew it from the beginning because of this pandemic but it was worth it to wait. Price of the house was great. Over all is excellent. Thanks to all the staff, specially to Hella, Brian and Eddie.

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Great experience all the way around!

Anthony F.
Verified HomeBuyer
March 02, 2022
Hollister, CA

The entire team was very proffessional and informative. It was a pleasurable and easy buying experience.

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Shea Homes - Took care of us from start to finish.

Edward G.
Verified HomeBuyer
March 01, 2022
Hollister, CA

Took care of us from start to finish. Great experience as a first time home buyer!

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

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