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Shea Homes Reviews in Stockton Lodi, CA

What Stockton Lodi Homeowners Have to Say About Shea Homes.

Read all 85 verified reviews from homeowners that built a new home with Shea Homes in the Stockton Lodi area. Stockton Lodi homeowners have rated Shea Homes an average 4.5 stars for the quality of their new homes and their commitment to customer service. You can read all of Shea Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Shea Homes

has 4.5 out of 5 stars in Stockton-Lodi Area

85 Reviews in Stockton-Lodi Area

Ratings by Category

Overall 4.5

Quality 4.4

Trustworthiness 4.5

Responsiveness 4.3

Shea Homes in Stockton-Lodi Area

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Customer Reviews

Shea Homes - Everything is good, but wooden material should be more good.

  • Sanjit M.
  • Verified HomeBuyer
  • January 05, 2021
  • Tracy, CA

Everything is good, but wooden material should be more good. During my first visit I saw wooden logs are dent and damage some places. Else it was good experience.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 3

Sales Team and Customer service person

  • Terri M.
  • Verified HomeBuyer
  • December 23, 2020
  • Tracy, CA

Sales process and team were great and very responsive. The customer service person, Troy, who we've done walk-thoughs with is also exceptional. He listens, validates, responds with corrective actions.

Total Score 4


Quality 2

Trustworthiness 5

Responsiveness 5

Timeline

  • Maryann P.
  • Verified HomeBuyer
  • December 22, 2020
  • Tracy, CA

The builder was on time even with the pandemic. The time was followed. The downside is when we asked about the backyard to the Sales team how large it would be, the answer they said, it would be similar to the model homes. That wasn't the case. It was smaller. As a buyer, we would expect the same exact thing from the model home. Also, solar system comes with the house, but it's taking forever to get the activation done.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Not Respectful and shows bad attitude

  • Vani B.
  • Verified HomeBuyer
  • December 09, 2020
  • Tracy, CA

These Builder or executives who face client are very rude, shows attitude and not respected at all. They are not customer friendly, they are not flexible at all when it comes to setting up any appointment.

Shea Homes responded:
We're sorry that your experience with us was not as expected. Our management team will be in contact with you. Thank you. shea

Total Score 2


Quality 3

Trustworthiness 2

Responsiveness 1

Shea Homes - Best new home location, best design/constraction/sell service!best

  • Weili Z.
  • Verified HomeBuyer
  • December 08, 2020
  • Tracy, CA

Best new home location, best design/constraction/sell service!best price and loan service!Very satisfactary being a first builded new house owner in the Briar Square,Mountain House,CA!Thanks Shea Home !

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Shea Homes - Everyone I’ve encountered during the home buying process with

  • Marc P.
  • Verified HomeBuyer
  • November 24, 2020
  • Tracy, CA

Everyone I’ve encountered during the home buying process with Shea has been extremely professional. The ladies in the front office were great to work with and incredibly accommodating and responsive. There were a couple issues we noticed during our initial walk through, but everything was fixed on the final walk through. Overall, my family and I are extremely happy with our new home! Thank you Shea!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Shea Homes - Love my new home it is exactly what I wanted and the sales team

  • Harninder C.
  • Verified HomeBuyer
  • November 17, 2020
  • Tracy, CA

Love my new home it is exactly what I wanted and the sales team and the rest of the team is so helpful even after I settle down they still want to make sure if everything is workings out good for me.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Shea Homes - Good customer care and quality construction.

  • Vimal G.
  • Verified HomeBuyer
  • November 12, 2020
  • Tracy, CA

Good customer care and quality construction.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Experience was pretty easy.

  • Kevin C.
  • Verified HomeBuyer
  • November 12, 2020
  • Tracy, CA

Overall the experience was easy and fairly quick.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

The value for money that I got from Shea was Amazing

  • Anirban G.
  • Verified HomeBuyer
  • November 11, 2020
  • Tracy, CA

As a first time I was apprehensive of how it will be, but the Shea team helped me step by step throughout the home buying process. Most importantly since I was one of the first 3 buyers in this community we got a really good value for money.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5