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Shea Homes Reviews

What Homeowners Have to Say About Shea Homes.

Shea Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.3 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Shea Homes 1998 homeowner reviews to learn why they are the right team to build your new home.

Shea Homes

has 4.3 out of 5 stars in All Areas

1998 Reviews in All Areas

Ratings by Category

Overall 4.3

Quality 4.1

Trustworthiness 4.3

Value 4.1

Responsiveness 4.2

Customer Reviews

Wonderful Experience

  • Ingram W.
  • Verified HomeBuyer
  • April 21, 2023
  • Humble, TX

Tracy was wonderful and very knowledgeable and just as concerned about items in our home that requires repair. We are grateful to have her in our community.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

SHEA EXCELS

  • Barbara S.
  • Verified HomeBuyer
  • April 19, 2023
  • Rio Verde, AZ

MY SALESPERSON, CONSTRUCTION MANAGER AND WARRANTIES MANAGER ARE TOP NOTCHED, EXPERIENCED, PROFESSIONALS WITH WHOM I ENJOYED WORKING VERY MUCH. I got very, very lucky having Matt, Eric R. and Lala assigned to my lot. Each one responded to my questions and concerns quickly and thoroughly. Shea's quality control processes are awesome.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea home is value for money

  • Pritika G.
  • Verified HomeBuyer
  • April 12, 2023
  • Conroe, TX

It was a great experience buying and living in a Shea home. We got to choose so many upgrades which helped in personalising our home to our taste and need.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Good experience

  • Gail B.
  • Verified HomeBuyer
  • April 11, 2023
  • Brentwood, CA

Good experience and great people to work with.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Thank you

  • Rosalvo A.
  • Verified HomeBuyer
  • April 06, 2023
  • Avondale, AZ

The team were professinal.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Linda and Paula are so amazing made the process was a breeze

  • Carlos A.
  • Verified HomeBuyer
  • April 04, 2023
  • San Tan Valley, AZ

The Shea team is the best in the industry

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Encanterra....a great experience

  • Michele S.
  • Verified HomeBuyer
  • March 30, 2023
  • San Tan Valley, AZ

The sales representative was transparent, knowledgeable and most professional. From the beginning of the process to the end, the experience was indeed a pleasure.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

fantastic value and service from Shea

  • John U.
  • Verified HomeBuyer
  • March 29, 2023
  • Tolleson, AZ

5 star review for Shea

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Easy process

  • Lesli R.
  • Verified HomeBuyer
  • March 28, 2023
  • Tolleson, AZ

The process from start to finish was smooth I LOVE our new home !

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Antonio has been awesome

  • Nelson T.
  • Verified HomeBuyer
  • March 14, 2023
  • Ontario, CA

Antonio has been phenomenal

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great service!

  • Hoan N.
  • Verified HomeBuyer
  • March 07, 2023
  • Manvel, TX

It was a smooth process, I was happy with the overall experience!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes and Trilogy Valor is the best!!!

  • BreAnn C.
  • Verified HomeBuyer
  • March 02, 2023
  • Kuna, ID

Let me start by saying that this is the third new construction home I have purchased from a National homebuilder. I can tell you that there were things that went wrong along the way, but buying from a family owned private homebuilder makes all the difference in the world. The people are trustworthy, the company cares and they make things right if things go wrong. That and the neighbors and the friendships in this community are unlike anything you are going to find anywhere else. I would live in a tent to be around these people. I bet everyone would still bring wine over and offer to help ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellence

  • Jacqueline N.
  • Verified HomeBuyer
  • March 02, 2023
  • Littleton, CO

It all started the day we step into the office to view the models. That day we found our dream home. The ladies in the office are experts and enjoy helping the customer’s. LeAnne, Ramona and Donna go the extra mile to assist, and answer all the questions Once the build process started we were blessed to get Peter as out field manager Peter is excellent and provides exceptional customer service. Currently we are under the warranty process working with Athea She provides superb assistance. When we started our build process, all we heard from others people that previously build home was ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Inclusion

  • Carolyn K.
  • Verified HomeBuyer
  • March 02, 2023
  • Bonney Lake, WA

Shea did a good job of including me in the building process from the very beginning. They kept me informed about each step and encouraged me to stop by and see what was happening so they could explain why they were doing what they were. They were an open book. I didn't have to hound them for information. If I had questions they were quick to answer them. The team I worked with was fantastic. I can't say enough good things about the people involved in the building of my home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

I am very satisfied for service

  • Han L.
  • Verified HomeBuyer
  • March 01, 2023
  • Katy, TX

I am very satisfied for service

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Is Amazing

  • Anita L.
  • Verified HomeBuyer
  • February 27, 2023
  • Bonney Lake, WA

I have purchased homes before and had huge punch lists. Didn't have hardly any thing to fix. The quality, attention to detail, the finishing touches were all amazing. Working with every one was just as amazing. My real estate agent, Misti, I would not have gotten the house without her. The builder supervisor, David Burns, was equally outstanding. Kept me up to date on the process and every time I needed him, or had a question, he was there. Sometimes immediately. I LOVE LOVE LOVE my new home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Trilogy at Wickenburg Ranch

  • Paula D.
  • Verified HomeBuyer
  • February 23, 2023
  • Wickenburg, AZ

Unfortunately it took 19 months for home to be completed for a variety of reasons some avoidable and some unavoidable delays. The field personnel at Shea are customer focused, knowledgeable , and competent. Sales staff not so great. Completed home is actually very high quality.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Good experience

  • Scott R.
  • Verified HomeBuyer
  • February 23, 2023
  • Marina, CA

We have had a very good experience so far with our new Shea Home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Thank You Very Much, Shea Homes

  • Jason J.
  • Verified HomeBuyer
  • February 23, 2023
  • San Diego, CA

Thank you very much, Shea Homes

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Wickenburg Dream home

  • Lindsey M.
  • Verified HomeBuyer
  • February 22, 2023
  • Wickenburg, AZ

We love our new Shea home and the communication has been outstanding with everyone. All repairs have been handled quickly and we have no complaints. We would recommend anyone wanting a new home to consider Shea. A+ service and quality.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Asana move in was great

  • Anonymous
  • Verified HomeBuyer
  • February 22, 2023
  • San Diego, CA

Asana move in was great, very informative and helpful explanation of all features.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Superior

  • Arlene G.
  • Verified HomeBuyer
  • February 21, 2023
  • OCALA, FL

We had a great experience building our dream home - from our initial visit with the sales office and Tammy to the design center with Tana and Shelitha to our super James and the warranty specialist Dan - every request was answered - we were kept up to date with the construction - photos of every step - when Dan came for our 30 day review - we had three (3) items - all were taken care of immediately and to our satisfaction - we could not be happier with out new home

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Simply elegant

  • Andrew S.
  • Verified HomeBuyer
  • February 21, 2023
  • Conroe, TX

Buying a Shea homes is something that you'll remember, I have owned different brand new homes but it was a normal experience. Shea homes takes an extra mile to build you that dream home and they ensure that will be a lasting experience. Thank you Shea Homes

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Satisfied Customers

  • Robin F.
  • Verified HomeBuyer
  • February 21, 2023
  • San Tan Valley, AZ

From start to finish, Lynda and Paula took very good care of us, keeping us updated on the progress of our new home build. Brad also did a great job and explained any questions we had and then when Matthew took over he stepped up and did a great job as well. Shea has a great team and we were truly impressed by them all. Our new home is wonderful and we have had very few issues and those we did have were either already corrected or on a list to be corrected. Very happy and satisfied customers!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Amazing process

  • Anonymous
  • Verified HomeBuyer
  • February 19, 2023
  • Rio Verde, AZ

The process was smooth and easy. Everyone that we talked to that was with Shea Homes was so professional. And they really do love working with Shea. Service is phenomenal and they respond so quickly to anything.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5