Shea Homes Reviews

Great experience working with Shea Homes from the initial "shopping" visits all the way through the closing process. We recently completed the 30-day warranty / repair with no issues. Very pleased with the sales, design, and warranty teams at Shea Homes!

Excellent Experience working with Shea

The homebuying experience with Shea was very easy. We had two fabulous sales people Paula and Lynda and they kept everything running smoothly and worked out all the complicated details. It’s mind boggling how intricate all those details are and I am so appreciative of Paula and Lynda that they kept everything in order during the whole process. Our two field managers Todd and Mathew oversaw all the details of the construction process and the house turned out beautifully. Melinda in the design show room was very helpful and patient with my decisions for all the details of the house and it paid off, the house looks beautiful. The Initial loan qualification process with Amy went very well, but when we had to update everything a year later that process was more tedious and complicated than I felt it needed to be. It became a arduous and expensive for us and we changed lenders at that time. The closing process was easy and the house presentation was very nice and thoughtful. The house was remarkably clean and perfectly ready for move-in. We had several scheduling issues with the subcontractor I wired but when Adreiel , Matt and Travis arrived they did a good job. We’ve had many issues with the pool and landscaping but those are slowly being worked out. We have been here 2 1/2 months and the house is working very smoothly. We love it. ... More

It was a wonderful experience building my home with Shea Homes because of George, Angela and Adam. They are responsive, attentive and super nice to work with.

From the moment you decide to take the plunge and put your name in the drawing, you have no idea what a dream you are about to live. From the guidance and professionalism of the sales team to the expertise of the design consultant, you are in for a truly once-in-a-lifetime adventure! You fell in love with the homes the minute you walked thru the models, but it does not compare with the feeling of pure joy you will experience as you watch YOUR choices grow into the dream home you truly deserve!

I purchased three detached houses in great park community. The Shea home is the best builder.The details and service is great.

Matthew and Ricky are very responsive and understanding of the issues and have fixed things efficiently. Salvador seeks an excuse first to try and avoid fixing things, but fortunately, Matt and Ricky's judgement prevailed and things are being fixed to the way we prefer. Heat-pump driven multiple mini-split HVAC zoned system is still giving us issues. I believe that Ricky and Matt are dealing with several systems and haven't been able to devote much attention to ours.

High quality craftsmanship for the price.

I absolutely love my home. It's a dream come true. The process was Unbelievable smooth. My salesperson Melba was so caring, honest and kept me informed of everything

Seeing few air cracks & other minor issues.. Shea is helping with them as part of 1 year warranty.. So far the experience has been great

Excellent customer service and great staff

The Shea agents for Park Circle were fantastic in their communication regarding progress of the home building and guidance on options. They made the whole process stress free and welcoming.

We had a great experience with Shea from start to finish! The whole sales office was great, especially Mac. He was very responsive when we had a snag with the design center. That issue was promptly addressed and our minds were quickly put to ease. Our realtor even said Shea was the best new build company he has ever encountered! That really reaffirmed our trust in Shea. We are in love with our new dream home!!

Shea has exceeded my expectations Ive bought a new built home before and after i closed the company wasn't responsive however Shea has been top notch with responding to all minor issues

Nice material and equipment selections. Very few defects discovered after taking ownership.

Expect delays but once you accept this will happen the team overall does a good job keeping you informed of status and delivery date. Good news is your home might appreciate before you even move in.

Shea Homes-Trilogy builds a quality home. My floorpan is functional and efficient. Their standard quality control process is thorough with laser focused attention to detail. Their warranty process is very homeowner friendly.

Our Project Manager, Donnie, was excellent.

The entire process from the sales office to construction completion and punch list was excellent.

Shea Homes - Trilogy was responsive and extremely organized. This allowed then to handle in the most effective way supply chain challenges and other potential disruptions to the building process. We were kept informed all along the way. No surprises.

They are first class developers.

The plans are well designed and thoughtful. There is abundant storage in the kitchen and laundry room. The primary bedroom is large and spacious. At first I thought the home sites were small, but who wants to do yard work all week? The size is perfect. The people that planned, designed and worked with me through the sales process were unbelievable and the neighbors make it amazing!!

The entire Shea staff was was not only courteous and friendly but made a personal connection throughout the process. We were informed every step of the way and hey were very responsive about every minor issue. We are extremely happy with our home and the experience of buying a Shea Home.

Very kind, ontime delivery, good quality, above all very friendly.

Shea builds such great communities. From the location to the amenities, every detail is thoughtfully considered and implemented. I also really enjoyed my design studio experience. The choices were abundant and delightful. I'm so happy with how everything looks. Thank you, Shea!