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Shea Homes Reviews

What Homeowners Have to Say About Shea Homes.

Shea Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.3 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Shea Homes 1997 homeowner reviews to learn why they are the right team to build your new home.

Shea Homes

has 4.3 out of 5 stars in All Areas

1997 Reviews in All Areas

Ratings by Category

Overall 4.3

Quality 4.1

Trustworthiness 4.3

Value 4.1

Responsiveness 4.2

Customer Reviews

Trilogy is organized and responsive to any concerns.

  • Karen W.
  • Verified HomeBuyer
  • March 02, 2022
  • Indio, CA

The builder includes the best and most up to date methods in home building in the base price of your home. Shea homes are a delight.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Efficiency and teamwork.

  • Terry B.
  • Verified HomeBuyer
  • March 01, 2022
  • Santa Maria, CA

Easy to work with and professional.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Took care of us from start to finish.

  • Edward G.
  • Verified HomeBuyer
  • March 01, 2022
  • Hollister, CA

Took care of us from start to finish. Great experience as a first time home buyer!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Response to a problem was wonderful

  • Tom A.
  • Verified HomeBuyer
  • March 01, 2022
  • Rio Verde, AZ

Home is excellent, problem solving responsibilities is very good. All and all a great experience. Thank You

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great end to end experience

  • Candy Z.
  • Verified HomeBuyer
  • February 24, 2022
  • San Diego, CA

Great end to end experience.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Philippe and Patty in the sales office. A great beginning.

  • Deborah S.
  • Verified HomeBuyer
  • February 24, 2022
  • Camarillo, CA

A wonderful experience with a great builder who has integrity and great communication during the building process. All of the representatives are stellar. I highly recommend a Shea home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes-Family - The Shea Team for my transaction is very professional and efficient.

  • Sandy Y.
  • Verified HomeBuyer
  • February 22, 2022
  • Newport Beach, CA

The Shea Team for my transaction is very professional and efficient. Robin, Amna, Matt, Rickey, Salvador are all very professional and respond almost instantly on issues during the transaction and after the sale. They care about the homeowners very much!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great quality for the price

  • Gary P.
  • Verified HomeBuyer
  • February 22, 2022
  • Indio, CA

Move in and walk through was great. Had our one month service and everything has been corrected. Service is great and so is Casey. Love our home and the community

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Everyone followed up throughout the process professionally and courteously.

  • Jack B.
  • Verified HomeBuyer
  • February 22, 2022
  • Rio Verde, AZ

Great job from start to finish.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes-Family - We had a great experience in buying our Shea home.

  • Christopher V.
  • Verified HomeBuyer
  • February 22, 2022
  • Placentia, CA

We had a great experience in buying our Shea home. The communication was great throughout the process from sales, construction and customer service. Shea included a lot of nice features so we were able to stay within our budget when selecting options. The workmanship and attention to detail was impressive. We love our new home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

The quality

  • Amparo L.
  • Verified HomeBuyer
  • February 22, 2022
  • Groveland, FL

I am out away from the country right now. I got my keys and the customer service gentleman was awesome. I’m so looking forward to move to the house next month

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes-Family - Great experience from the beginning to the moment we moved in.

  • Michael R.
  • Verified HomeBuyer
  • February 16, 2022
  • Camarillo, CA

Great experience from the beginning to the moment we moved in. From the sales reps to the supervisors everyone was super helpful. The superior quality of our new home is very impressive.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes-Family - Sales and support staff were excellent throughout the process,

  • James W.
  • Verified HomeBuyer
  • February 15, 2022
  • Camarillo, CA

Sales and support staff were excellent throughout the process,

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

True customer service experience from a quality builder

  • Guy Z.
  • Verified HomeBuyer
  • February 09, 2022
  • Peoria, AZ

I have a background in construction and built our last house of 20 years with a dear friend. After looking at numerous model homes from various builders, it was obvious that Shea Homes knows how to construct a quality home with workmanship that was far beyond the competitors. I also noticed other builders luring you in with low base pricing, only to see 3 times the typical mark up on upgrades in the design centers. This isn't something we experienced with Shea. Mark ups were very reasonable on upgrades, quality of craftmanship was above par and customer service was outstanding. Even with ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Clear prompt information and responses from all departEnts

  • Ronald W.
  • Verified HomeBuyer
  • February 08, 2022
  • Camarillo, CA

From our first meeting on site I received timely information, direction and responses from every Shea department from the finance officers, to the Sales Staff (in particular), the design office, and the construction representatives. Their prompt assistance, help, and replies were all outstanding, courteous and responsive.. I found all my workings with Shea very professional.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes-Family - Excellent service and communication all from start to finish!

  • Joel L.
  • Verified HomeBuyer
  • February 08, 2022
  • Mission Viejo, CA

Excellent service and communication all from start to finish! Love our Shea home!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes-Trilogy - Never experienced any problems during and after construction.

  • Harro S.
  • Verified HomeBuyer
  • February 08, 2022
  • Wickenburg, AZ

Never experienced any problems during and after construction. A good experience all around!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes-Family - Good experience.

  • Janice L.
  • Verified HomeBuyer
  • February 08, 2022
  • Camarillo, CA

Good experience. The Shea home staff were very helpful

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Pomelo Sales Staff were exceptional

  • Anonymous
  • Verified HomeBuyer
  • February 02, 2022
  • Camarillo, CA

This was my first Shea Homes experience. It was excellent overall. Pomelo Sales Staff Phillippe and Patti made the entire experience even that much greater. they are true Professionals.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Excellent quality, trust and maintenance.

  • Sunil R.
  • Verified HomeBuyer
  • February 01, 2022
  • Tracy, CA

Excellent quality, trust and maintenance.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Quality in build.

  • Sreedhar V.
  • Verified HomeBuyer
  • February 01, 2022
  • Tracy, CA

Build quality and customer support very good.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Very friendly and easy to work with

  • John A.
  • Verified HomeBuyer
  • February 01, 2022
  • Littleton, CO

Very friendly and easy to work with

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Beautiful homes!

  • Jenipher L.
  • Verified HomeBuyer
  • February 01, 2022
  • Santa Maria, CA

We came out from CT a year ago looking for a home in Santa Maria. We had zero interest in living in a townhouse or a community. Then we walked into the Shea townhouses at Rice Ranch and immediately fell in love. The quality is amazing, all the individuals we worked with were fabulous and we are just thrilled here. Any issues we’ve had (and there were only a couple) were handled in a timely manner and to our satisfaction. Great builders, beautiful area. We love our new life!!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellent builder faster response for any issues reported

  • Govardhan M.
  • Verified HomeBuyer
  • February 01, 2022
  • Peoria, AZ

Shea builder is well experienced in explaining and fixing any issues reported . Good knowledgeable resources

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea is squarely focused on their customers!

  • Gregory S. G.
  • Verified HomeBuyer
  • January 26, 2022
  • San Tan Valley, AZ

Shea is not a custom home builder but has great options and is always evaluating changes when their clients give them feedback. I just built my second house with them in Encanterra and wouldn’t hesitate to do it again.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5