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Shea Homes Reviews
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What Homeowners Have to Say About Shea Homes.
Shea Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.3 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Shea Homes 2061 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
The people
- Karen T.
- Verified HomeBuyer
- January 25, 2022
- Castle Rock, CO
Patience, Willy, Austin, and Eric have all been excellent. The level of service is outstanding, they each set appropriate expectations and delivered.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Shea Homes - Love our house and location.
- Jim b.
- Verified HomeBuyer
- January 25, 2022
- Phoenix, AZ
Love our house and location.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
The communication. We worked with David and Alan and the amount of updates throughout the process was so appreciated. Incredibly responsive but, more importantly, incredibly proactive with their outreach. Phenomenal experience.
- Riley R.
- Verified HomeBuyer
- January 09, 2022
- Castle Rock, CO
This was the 2nd home we have built in CO. Our first experience was fine, but after working with Shea it really contrasted the whole experience. Shea was so much more professional and communicative throughout the whole process. From emails to texts to phone calls I was getting a response almost instantly. That was when I reached out, which I hardly had to do since Shea was very proactive in their communication. Such a positive experience.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Shea Homes - Trilogy - The quality of the experience was noteworthy.
- Deborah L.
- Verified HomeBuyer
- January 08, 2022
- Indio, CA
The quality of the experience was noteworthy. All of the staff was very personable and each staff member seemed to personally care about the buyer and their needs. The quality of the home seems very good and the attention to detail is excellent.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Shea Homes - delivered on time and excellent customer service
- Anonymous
- Verified HomeBuyer
- January 05, 2022
- Tracy, CA
delivered on time and excellent customer service
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Shea Homes - Professional and hardworking, able to solve the problems in time.
- Jianfeng H.
- Verified HomeBuyer
- December 29, 2021
- Irvine, CA
Professional and hardworking, able to solve the problems in time.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Very helpful and responsive to needs
- Esther S.
- Verified HomeBuyer
- December 28, 2021
- Spring, TX
Shea homes made building a house a pleasure
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Shea Homes - Trilogy - Our customer care person, Theresa is fabulous!
- Connie K.
- Verified HomeBuyer
- December 28, 2021
- Las Vegas, NV
Our customer care person, Theresa is fabulous!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Professional
- Scot B.
- Verified HomeBuyer
- December 23, 2021
- Newport Beach, CA
From Sales Team to Super to follow up we've been impressed with the team at Shea. Very responsive to all.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Shea Homes - We love our house.
- Bryan B.
- Verified HomeBuyer
- December 22, 2021
- Spring, TX
We love our house. Thanks, Shea Homes.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Shea Homes - Shea did a great job overall!
- Bethany B.
- Verified HomeBuyer
- December 22, 2021
- Littleton, CO
Shea did a great job overall!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Go with Shea!
- Alex S.
- Verified HomeBuyer
- December 15, 2021
- Littleton, CO
From beginning to end, Shea was amazing. The sales, construction, and warranty team have been very responsive, helpful and professional with our questions. The “standard” options were far better than other builders for a fair price and the upgrades equally as fair. We love this house and are so happy with what Shea has provided.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Shea Homes - Could not have been happier with the proactive communication
- Daniel G.
- Verified HomeBuyer
- December 15, 2021
- Castle Rock, CO
Could not have been happier with the proactive communication and responsiveness of the Shea team throughout the building process.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Shea Homes - Trilogy - Quality product, trust and confidence in shea reps, professional
- Jamieson V.
- Verified HomeBuyer
- December 14, 2021
- Wickenburg, AZ
Quality product, trust and confidence in shea reps, professional from beginning to move-in, and beyond. Satisfied of worthwhile home-inves, and wonderful community to reside.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Shea Homes - Overall great experience.
- Monoj A.
- Verified HomeBuyer
- December 14, 2021
- Tracy, CA
Overall great experience. Very good end to end process
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Being responsive
- Doelett B.
- Verified HomeBuyer
- December 14, 2021
- Wickenburg, AZ
Was a good experience with a big project
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Shea Homes - We are very happy with our new home.
- Jason B.
- Verified HomeBuyer
- December 07, 2021
- Rio Verde, AZ
We are very happy with our new home. Despite some delays in the building process (related to the global supply shortage). The home is everything we wanted it to be.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
The Best Thing We Ever Did!
- Lori R.
- Verified HomeBuyer
- December 07, 2021
- Nipomo, CA
Buying our home in Trilogy has been a truly amazing experience! Frim the day I walked in to the Sales Office, (yes I bought that day), to our move in date, everything and everyone has been top-notch. Thank you!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Responsiveness
- Merhawit T.
- Verified HomeBuyer
- December 03, 2021
- Tracy, CA
Very friendly and responsive team .
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Shea Homes - Trilogy - Excellent process from start to finish and excellent quality
- Anonymous
- Verified HomeBuyer
- December 01, 2021
- Peoria, AZ
Excellent process from start to finish and excellent quality of construction
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Pretty amazing that during a pandemic you were able to complete the phases and project on time.
- Thomas R.
- Verified HomeBuyer
- November 23, 2021
- Seal Beach, CA
I am impressed with the quality of the work and the responsiveness to questions during the building process by all Shea team members. Since Closing, the responsiveness by customer service to issues and/or questions has been impressive.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Shea Homes - Trilogy - We were kept informed about progress on our home by our Field
- Jeffrey C.
- Verified HomeBuyer
- November 23, 2021
- Wickenburg, AZ
We were kept informed about progress on our home by our Field Manager, who sent pictures and updates. Our Shea customer service representative explained the features of our home and how to maintain our home for the maximum enjoyment.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Customer Service
- Douglas E.
- Verified HomeBuyer
- November 18, 2021
- Camarillo, CA
From deposit to close of escrow we appreciated the customer service and responsiveness to questions and concerns After close, Shea continued to show great customer service by addressing outstanding issues.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great experience overall
- Kenneth S.
- Verified HomeBuyer
- November 16, 2021
- Camarillo, CA
We were impressed with the responsiveness of the sales office personnel and the customer service we received to address any issue.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
They stayed on schedule without any delays.
- Anonymous
- Verified HomeBuyer
- November 16, 2021
- Front Royal, VA
We lived out of state during the construction of our home. The Shea team made that process relatively stress free by communicating with us regularly with photos and email updates regarding the construction progress.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
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