Shea Homes Reviews

A seamless and transparent experience starting from the initial tour to the final closing. A few minor issues at closeout were personally addressed. The workmanship & materials are of high quality and standards The sales team and the warranty team did a great job of making me feel confident even if its my first time home buying. They had the patience to answer countless questions and clarifications and made sure to address all of them. Shea has a star team at 3 Roots - Elizabeth, Sandy, Phil and Jimmie - they are simply awesome. I would highly recommend Shea homes, especially for first time home buyers. ... More

Great experience as first time homeowners

Did not appreciate the 11 text messages in 20 mins asking me to fill this out

They are very responsable. Aways very receptive to fix any detail in the house. Easy to communicate with.

Everything went super smooth and quick.

Beautiful exterior design and plan layout suitable for work from home & family life style.

Shea homes are beautiful and well made.

Staff has been responsive and timely in fixing issues.

Shea homes buying experience was an easy process and any issues that I uncovered after I moved in was addressed in a timely manner.

Shea made the home buying and building experience easy. We looked at several builders and none compared to the quality of Shea.

We had a fantastic experience purchasing our home through Shea Homes. The process from putting down a deposit to moving in is so streamlined and easy to understand. The Shea Homes team members are very professional and quick to respond to questions or concerns. In the current real estate market, purchasing a home can be a very stressful and daunting process. Buying through Shea Homes took all the stress off of bidding wars, losing offers, and all the other issues in buying a pre-existing home. The best part is that we did not have to endure living through a remodel. Most of the homes in our area are very old and out-of-date. Having an updated new home on the Monterey Peninsula is a rare find. I would not hesitate to buy through Shea Homes! ... More

I have some issues with the design of the house and the community, but overall Shea has done a great job. They have been very responsive taking corrective actions to the few issues that have come up in the 2 months that I have lived in the house.

Second home from Shea. Very professional, helpful, pleasant and always available to answer questions or concerns.

Prompt communication. Responsive to issues. Knowledgeable.

My experience with Shea was very good from start to finish of home. Communication was great and no issues with Shea's responsiveness. Was given the name of a job site foreman who kept me posted along the way of construction, which included several walk throughs of the home before it was completed. I highly recommend Shea as a home builder.

Great credit to both Leslie and Jeannie for the extremely professional response to our needs as purchasers and for responding quickly to any inquiry. They made this experience, stress-free and enjoyable. We cannot say anymore about how wonderful our experience was. Thanks to them. The on-site crew, including Tanner, and Matt are excellent as well.

Overall it was a very pleasant and easy purchase and we are very happy here. Quality work and quality follow through!

The entire process - pre release reservations seminars ,on site tours, lot reservation, design studio, customer walkthrough and warranty support was very organized and well managed. Had a great experience working with Micah, Hella, Kveta & Duane! All of them always went above and beyond!

nice to have new house, but tankless water heater has been a major issue

David was a pleasure to deal with during the purchase and closing. Richard did a great job managing the build. Brandon has been very responsive to warranty issues and any of our other concerns. Great experience. The only reason why I dinged the quality of workmanship is because I do think they did a poor job finishing our driveway. It looks like a hurried and inconsistent finish which can happen when subs have multiple pours in a day. Again, everyone at Shea that we have dealt with has been a pleasurable experience. I would highly recommend Shea to friends and family, only able to speak on the amazing team of David, Richard and Brandon, but I would think the other teams would be just as fantastic. ... More

The agent we worked with was Leslie & she was outstanding from beginning to end. We waited a long time to get notified & the prices of the models kept going up substantially. We love our new house, but there are many flaws in the painting, cabinetry, stucco. Shea seems to do a good job in getting those flaws fixed with Will & Matt.

Still have unresolved issue with washing machine..

The whole experience was great. Everyone I dealt with was wonderful and provided excellent service, before and after closing.

It was a great experience buying the Shea home in Dunes. The build quality was top notch, and the mistakes were quickly corrected. We knew this going in because we already bought a Shea home in the past. The sales staff here at the Dunes took care of the preliminary requirements and guided us all through the purchase process. Most commendable was the staff that took care of fixing the construction defects. Isaac was always available to address our concerns and he showed us how to make the most of the features of the house. Overall, it was a very satisfying experience and will buy from Shea again after this one. ... More

Our experience with Shae Homes has been very positive from the moment we walked into the sales office the first time. The sales executive has been an absolute pleasure to work with along with the construction manager. They both were always available to answer our questions and addressed all our concerns satisfactorily. They were always very honest with us when it came to the building process and schedule. During the warrenty period the are also very responsive and has been addressing any warranty issues, which are very few, promptly. The warrenty manager has also been very attentive and communicates well. Overall we are very pleased and recommend Shae Homes to anyone looking for building quality home with peace of mind and great service. ... More