Shea Homes Reviews

Bernadette from Sale office and Sam from walkthrough have gone above and beyond to help us out.

Fantastic. He has responded quickly, He goes out of his way to make sure everything is great with our home.

Best experience with realtor, Megan, builder Mike , design Kyle T.

We had a positive buying experience through Shea Homes. In all, it was about a 2 year process (1 year to secure a lot, 1 year to build). Mac and the Shea team were always straightforward, easy to work with, and responsive whenever we had questions. Alex managed the building process well, and was attentive with any building needs. After we moved in, Conor was quick to help with any warranty needs. While the price did increase while we were waiting for the lot, it was still a good value when we closed (especially compared to the market). We would buy with Shea again in the future.

The overall experience of buying a home with Shea is smooth and easy. The entire Shea staff (Sales, Maintenance, warranty..etc) are super responsive and go the extra mile to help you.

Love at 1st site. The Shea home that I recently purchased had all of the features that I wanted from the hardwood floors to the patio area. My sales person Jane was easy to work with and had answers to all of my questions. Jeremy the building supervisor knowledgeable and easy to work with. Buying this house has been a totally positive experience.

Overall the process was smooth and easy. Communication was good and expectations were realistic. I believe that for the price we paid, we have a wonderful home. There is no buyers remorse coming from our family!

The whole process with Shea Homes has been great! Moving in went very smooth and the whole team has been awesome. The couple of items that didn’t get completed prior to move in have been difficult to get scheduled and had a minor miscommunication but outside of that Shea builds an amazing product. Amy and team definitely created an experience like no one else and we highly recommend purchasing a new home with Shea!

Chuck, Peyton and Ron have been excellence with my home buying experience and even with the follow up after I moved into my home. I’m enjoying my home. Thanks Shea!

Although our experience with Shea Builders has been, for the most part, very positive, there are some issues that still require attention. For example: We were promised that the exterior paint problems would be addressed prior to closing. Two months, the area outside our front door remains unpainted, although it has been scheduled on at least three different times. I don’t understand why the painter has been unresponsive. Ryan has certainly gone out of his way to get this done! Shea needs to pay more attention to the quality of work that some of the subcontractors are performing. Cabinet doors still do not work or fit properly, even though an Oak Craft person has been here to correct the problems. Interior doors don’t close properly, not because of settling or expansion, but due to hinges or plates not being installed properly. Finally, our range hood vent cover is sitting in boxes in our garage, uninstalled, because the installers didn’t know what to do when they came to install it (twice). Items being on back order is one thing. Not being able to install them when they arrive is another. Ryan has scheduled a date in September to get most of the work completed, and I commend him for his responsiveness!! ... More

I would have given 5 stars for all of the above, but two things need to be improved: 1) The warranty specialist is too busy. He does not respond to requests in a timely manner. Even the appointments for urgent things are two weeks out (or more). 2) It appears that Shea Homes contracted some other company to do the tiles and then seal the tile grout. That company either forgot to seal the grout or didn't do a good job. We have grout coming out even with a sponge and water. The good part is that Shea Homes is responding, but still no resolution after 2 weeks+

Overall, very happy with the home buying experience with Shea. Josephine was amazing, extremely helpful and responsive throughout the whole process. The rest of the team, from the construction to the design team were very knowledgeable and helpful. Gavin has also been very responsive and timely with all of the warranty follow ups.

One of the top constructions in mountain house/ bay area. Mahesh

This was truly a fun experience getting to know the builders and designers of Shea Homes. Everyone was so friendly and quick to respond to a concern.

Shea Homes is a fantastic builder and creates high quality homes. The contracted workers who assist with the builds are not always the most mindful of their work, but Shea’s team is quick to make sure mistakes are addressed and fixed immediately. I do recommend hiring your own inspector (with any new build) to help find any errors.

very good customer service, very good team at all

Definitely worth the wait! We will for sure recommend Shea Homes in the future. From the buying process to the closing process, everyone involved was awesome!

I'm a Real Estate agent so I'm very familiar with different builder, there were a few bumps on the road with starting of the construction besides that very responsive, I'm very express by customer services after closing. I highly recommend Shea

The buying experience, contacts, information sharing with Shea is excellent. Shannon has always “been in our corner”, helpful and informative. We were kept advised of construction issues, date changes, deadlines, reviews and closing dates. The only minor issue has been the of minor punch list items which have been lagging in completion. We would have no issues or hesitation of dealing and buying another Shea home. Very happy.

I greatly appreciate the following about my Homebuying experience with Shea Homes : - The transparent process of every step through out the construction of Home. - All the associates involved were very helpful at every stage and very willing to help anytime. - All the Home Appliances and the Home construction Products are very up to standards per the market. - One year warranty period which comes with the Newly constructed Homes. - The timely delivery of the Home on the promised Date, which is very unbeatable in the day and time we live in, where every product is either in shortage or delayed in delivery. ... More

Buying experience with the Sales staff was great. Post-closing not as good. I found a box of nails on my roof two months after closing. 30-day review did not go smoothly. Multiple trades for touch-up issues were scheduled without letting us know. Also, our backyard gate/fence was installed the wrong way and, 9 weeks after closing, it still has not been remedied. Multiple issues with post-closing items still remain pending.

Just don’t have any timeline expectations for anything from the build, landscaping, appliances, and you won’t be disappointed.

The Shea experience was fabulous, second to none

The Shea team stood out the most. Mac, Erin, Jeb, and Mitch were all fantastic to work with.

There are numerous minor issues but they do take care of them during the services, which is good.