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Shea Homes Reviews

What Homeowners Have to Say About Shea Homes.

Shea Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.3 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Shea Homes 1026 homeowner reviews to learn why they are the right team to build your new home.

Shea Homes

has 4.3 out of 5 stars in All Areas

1026 Reviews in All Areas

Ratings by Category

Overall 4.3

Quality 4.1

Trustworthiness 4.3

Value 4.2

Responsiveness 4.2

Customer Reviews

Best Value for the money

  • Craig K.
  • Verified HomeBuyer
  • April 12, 2022
  • Castle Rock, CO

Shea builds a high quality home and pays attention to the details. The home designs are what really sold us though. They are well thought out for today’s family lifestyles.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Great customer service and build quality

  • Venkatesh K.
  • Verified HomeBuyer
  • March 31, 2022
  • Tracy, CA

The entire home buying process was very smooth. The build quality was good, we had some flooring issues but the customer service team was on top of it once we notified about these minor issues. I would highly recommend Shea homes for any aspiring first time home buyers!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - So excited to be a part of Marquee!

  • Joseph M.
  • Verified HomeBuyer
  • March 06, 2022
  • San Diego, CA

So excited to be a part of Marquee! Shea team was great!

Total Score 5


Quality 3

Trustworthiness 5

Value 5

Responsiveness 4

Sales team is Awesome

  • Prasad K.
  • Verified HomeBuyer
  • March 02, 2022
  • Phoenix, AZ

Eric and Marcie are great.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

she's built me a wonderful home and commucommunity

  • Matthew S.
  • Verified HomeBuyer
  • February 23, 2022
  • Camarillo, CA

Exceptionally appealing project, homes, and designs. Good value for money. Sales experience extremely professional and transparent. Too many punch list items at close of escrow and I should have insisted they fixed more things before close as finishing things up as been ragged and slow.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 3

Shea Homes-Family - The sales team, Marci and Eric were amazing to work with.

  • Paul D.
  • Verified HomeBuyer
  • February 22, 2022
  • Phoenix, AZ

The sales team, Marci and Eric were amazing to work with. Work around our schedules and always made us feel excited. My only knock is that many things are not complete in our home, due to back ordering, which I understand but the communication (or lack there of) has been disappointing. We have no idea of when we will have these items installed.

Shea Homes-Family responded:
Thank you for your feedback. I have shared your comments with Marci and Eric and also let out customer service manager know that you need some follow up on the items you are waiting for. shea

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 2

Shea and representatives walked us through the process from beginning to end in a thoughtful and detailed manner.

  • Stephen S.
  • Verified HomeBuyer
  • February 18, 2022
  • Camarillo, CA

Shea has their act together. They care about your satisfaction and getting it right for the customer.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Shea Homes-Family - Proud to say this is my second Shea home!

  • Kelli R.
  • Verified HomeBuyer
  • February 09, 2022
  • Mission Viejo, CA

Proud to say this is my second Shea home!! Well my first brand new home and Chino never needed any repairs whatsoever this new one has a few very very minor issues which I understand is probably more normal. From the sales team to customer service they are very attentive and we are super excited about our purchase!!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Prompt attention to requests.

  • Guillermo A.
  • Verified HomeBuyer
  • February 08, 2022
  • Camarillo, CA

We would emphasize the excellent manage support

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

The sales office staff

  • Martin S.
  • Verified HomeBuyer
  • February 08, 2022
  • Camarillo, CA

A good product creates demand on its own especially one that meets market needs. It is more likely than not when demand is significantly higher than demand, sales staff turns arrogant. Not so in this case. We had a wonderful buying experience.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Fantastic Sales and Design Team

  • Georgia D.
  • Verified HomeBuyer
  • February 02, 2022
  • Camarillo, CA

The Sales team is very knowledgeable and responsive to questions. We were remote buyers from another part of the state and able to conduct most business by phone and video calls. All our questions were handled within a day and they even provided photos of our home during the building process. The overall design is beautiful and the Design Center support for selecting options was easy and well coordinated to our style. The build quality is very good and has great functional features. I recommend Shea Homes to friends and family.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 3

Well built home

  • Steven S.
  • Verified HomeBuyer
  • February 01, 2022
  • Castle Rock, CO

Really like the build quality and great value

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 1

The Sales office staff is just the best ever!

  • Tania V.
  • Verified HomeBuyer
  • January 25, 2022
  • Lake Forest, CA

Great experience with the sales staff at the location where we bought, they truly go above and beyond to make this a one of a kind experience. Highly recommend this builder.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Mac and the team in the sales office were always ready to help us. Robert was also very helpful

  • Ron M.
  • Verified HomeBuyer
  • January 25, 2022
  • Littleton, CO

This is our 3rd Shea home. Great builder!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 4

Shea Cares for each homeowner

  • Krishna T.
  • Verified HomeBuyer
  • January 10, 2022
  • Peoria, AZ

Quality at affordable price. Sales, Delivery and Customer service all the teams are great.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - We watched our home being built and we have been very impressed

  • Anonymous
  • Verified HomeBuyer
  • December 28, 2021
  • Camarillo, CA

We watched our home being built and we have been very impressed with the quality and workmanship of the house.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Shea Homes - Everything in the process went smoothly Shea personnel are very

  • Valerie J.
  • Verified HomeBuyer
  • December 22, 2021
  • Aurora, CO

Everything in the process went smoothly Shea personnel are very responsive.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Customer Service

  • Denis B.
  • Verified HomeBuyer
  • December 22, 2021
  • Scottsdale, AZ

The overall experience was great. Shea acknowledged and addressed issues openly and transparently, and overall this is the best experience I've had with a homebuilder.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Shea Homes have great follow-ups.

  • Algie A.
  • Verified HomeBuyer
  • November 25, 2021
  • Manvel, TX

Shea Homes have great follow-ups. They do not just move you in and forget about you.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Quality of work and location ..

  • Gregory S.
  • Verified HomeBuyer
  • November 09, 2021
  • Camarillo, CA

Pleasant people to deal with.. sales office has excellent representation

Total Score 5


Quality 4

Trustworthiness 5

Value 3

Responsiveness 4

sales people and customer service people are amazing.

  • Anonymous
  • Verified HomeBuyer
  • November 06, 2021
  • Camarillo, CA

This builder will stay around and correct any issues that were not done right.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 3

Great customer service!

  • Tim L.
  • Verified HomeBuyer
  • November 02, 2021
  • Huntington Beach, CA

Most brand-new houses have a number of issues, which is understandable. But thanks to excellent Shea Homes customer service, we have most issues addressed in a timely manner. Shea representative, Antonio, has been prompt and courteous. Overall home buying experience has been great. Many thanks!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - It has been great so far!

  • Anonymous
  • Verified HomeBuyer
  • November 02, 2021
  • Fremont, CA

It has been great so far!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Shea Homes - Overall the home was awesome.

  • Blair B.
  • Verified HomeBuyer
  • November 02, 2021
  • Peoria, AZ

Overall the home was awesome. Some minor things to be fixed but overall responsive to fixing them in a timely manner

Total Score 5


Quality 5

Trustworthiness 4

Value 4

Responsiveness 5

Shea Homes - Overall experience is very excellent and ecerything is from Point

  • Chi K.
  • Verified HomeBuyer
  • October 27, 2021
  • Tracy, CA

Overall experience is very excellent and ecerything is from Point A to Point Z, services after sales also very satisfied.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5