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Shea Homes Reviews

What Homeowners Have to Say About Shea Homes.

Shea Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.3 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Shea Homes 1026 homeowner reviews to learn why they are the right team to build your new home.

Shea Homes

has 4.3 out of 5 stars in All Areas

1026 Reviews in All Areas

Ratings by Category

Overall 4.3

Quality 4.1

Trustworthiness 4.3

Value 4.2

Responsiveness 4.2

Customer Reviews

Shea Homes - Great customer service experience from A.

  • Marites T.
  • Verified HomeBuyer
  • April 21, 2021
  • Queen Creek, AZ

Great customer service experience from A.Wong and C.Meyers . Outstanding And prompt responses to questions and overall knowledge and organization skills to make overall experience go as smooth and seamless as possible

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Quality home

  • Arun V.
  • Verified HomeBuyer
  • April 15, 2021
  • Tracy, CA

Buying a first home is dream come true moment, having a builder like Shea where the quality is top-notch, systematic process and correct timeline estimates, definitely make you feel safe and secure. Happy we chose this builder, we strongly believe this is going to pay us off tremendously in the long run.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Shea Homes - I enjoyed my home buying experience.

  • Kanita H.
  • Verified HomeBuyer
  • April 02, 2021
  • Manvel, TX

I enjoyed my home buying experience. With so many builders in Houston we chose Shea partially because of their sales rep. She made us feel at home as soon as we stepped through the model home’s door. My home is beautiful. Every morning walking out of my bedroom I feel like I’m at a resort.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Attention to detail. Great listeners

  • Anonymous
  • Verified HomeBuyer
  • March 16, 2021
  • Queen Creek, AZ

Good streamline process and communication throughout the whole buying and building process

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

They kept me informed all along the way.

  • Delia A.
  • Verified HomeBuyer
  • March 04, 2021
  • Queen Creek, AZ

Shea makes the extra effort, whether it’s extra care in leveling walls, changing to a better AC Vendor midstream or providing upgraded door locks, thermostats and garage doors. They even bought and installed longer fan operation chains when I let them know during the walk-through that they were too short.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Shea Homes - Solid build quality and workmanship.

  • Kevin C.
  • Verified HomeBuyer
  • March 02, 2021
  • Gilbert, AZ

Solid build quality and workmanship. Quick response to issues. Super friendly reps and construction supervisors. Keep buyer informed regularly during construction phase.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

The hand over process was great and has continued to be supportive. Very pleased with that.

  • Timothy H.
  • Verified HomeBuyer
  • March 02, 2021
  • Carlsbad, CA

The sales staff were great. Transition team were terrific. Site is well designed and home is great.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great experience overall!

  • Natalie M.
  • Verified HomeBuyer
  • February 24, 2021
  • Littleton, CO

We had a great experience building our first home through Shea communities. Everyone we have worked with has been helpful and pleasant. They have also been great about fixing any issues that have come up since moving in and are responsive if we have any questions. We are very excited to be a part of the new Solstice community and can’t wait to see it finished!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Just working with the sales staff the entire build process

  • Mike L.
  • Verified HomeBuyer
  • February 23, 2021
  • Littleton, CO

Love the design and the location of the development so close to Chatfield is awesome

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Shea Homes - Shea Homes are uniquely designed with your entire family in

  • Aaron J.
  • Verified HomeBuyer
  • February 23, 2021
  • Manvel, TX

Shea Homes are uniquely designed with your entire family in mind.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

The great customer service

  • Anonymous
  • Verified HomeBuyer
  • February 23, 2021
  • Tracy, CA

Included features are amazing - great home purchase for first time buyers. The home is "ready to move in". All you have to do is unpack and your home. Love it!!!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Shea Homes - Awesome sales experience by Marci and Eric.

  • Niranjan D.
  • Verified HomeBuyer
  • February 23, 2021
  • Phoenix, AZ

Awesome sales experience by Marci and Eric. Marci went over and beyond to give us a super customer experience

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 2

Shea Home review

  • Kristina G.
  • Verified HomeBuyer
  • February 23, 2021
  • Spring, TX

The entire experience has been amazing!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - When buying a Shea home you get the most bang for your buck.

  • Megan L.
  • Verified HomeBuyer
  • February 23, 2021
  • Lake Forest, CA

When buying a Shea home you get the most bang for your buck. Shea design center pricing is better than any other home builder out there with premium products.

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 5

Smooth Transaction

  • Anonymous
  • Verified HomeBuyer
  • February 17, 2021
  • Huntington Beach, CA

Shea kept us very informed of all deadlines and set expectations for us as buyers. All records were documented and organized for us so there was no confusion as to what was agreed to and promised.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - We felt comfortably and easily to relax.

  • Van N.
  • Verified HomeBuyer
  • February 16, 2021
  • Garden Grove, CA

We felt comfortably and easily to relax. Thank you!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Shea Homes - Great company!

  • Charles M.
  • Verified HomeBuyer
  • February 16, 2021
  • Tracy, CA

Great company! They helped us from start to finish. Many minor flaws with the house, but it was taken care of during our 1 month check in. Trusted!

Total Score 5


Quality 3

Trustworthiness 5

Value 4

Responsiveness 5

Shea Homes - Fast response time, good communication, nice finishings.

  • Anonymous
  • Verified HomeBuyer
  • February 09, 2021
  • Tracy, CA

Fast response time, good communication, nice finishings.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Shea Homes - It would be nice if the yard was done.

  • Ming H.
  • Verified HomeBuyer
  • February 09, 2021
  • Tracy, CA

It would be nice if the yard was done.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - I love my home.

  • Nicole H.
  • Verified HomeBuyer
  • February 02, 2021
  • Tracy, CA

I love my home. I know covid didn’t help with seeing it built as much as I wanted to but overall home and price is amazing. Can’t wait to buy more homes in the future. Easy process.

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 3

After sale customer service has been the highlight of our Shea experience. The construction manager and service manager are outstanding.

  • Richard Z.
  • Verified HomeBuyer
  • January 20, 2021
  • Seal Beach, CA

First class builder that handles problems in the most professional and expeditious manner.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Quality and well thought out floor plans

  • Jeffrey B.
  • Verified HomeBuyer
  • January 12, 2021
  • Livermore, CA

All of the people throughout the Shea organization from sales to construction, were extremely helpful

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Nice windows

  • Emily R.
  • Verified HomeBuyer
  • January 05, 2021
  • Humble, TX

Very nice people working in office.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 3

Great Builder

  • Karl G.
  • Verified HomeBuyer
  • December 19, 2020
  • Castle Rock, CO

Very smooth process, Shea responded to any concerns in a very timely manner

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

The one thing that stood out with Shea Homes was their customer service.

  • Frank C.
  • Verified HomeBuyer
  • December 08, 2020
  • Queen Creek, AZ

Our experience with buying a Shea Home was very exciting. From viewing the model homes, going to the Design Center, and watching the construction process, our family was very excited to move into our new home!

Total Score 5


Quality 5

Trustworthiness 4

Value 4

Responsiveness 5