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Shea Homes Reviews

What Homeowners Have to Say About Shea Homes.

Shea Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.3 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Shea Homes 1997 homeowner reviews to learn why they are the right team to build your new home.

Shea Homes

has 4.3 out of 5 stars in All Areas

1997 Reviews in All Areas

Ratings by Category

Overall 4.3

Quality 4.1

Trustworthiness 4.3

Value 4.1

Responsiveness 4.2

Customer Reviews

Shea Homes - Nice experience working with the Shea team.

  • Del G.
  • Verified HomeBuyer
  • February 24, 2021
  • Queen Creek, AZ

Nice experience working with the Shea team. Very responsive to address any issue I had quickly.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

A Extra Mile Experience!

  • Sidney J.
  • Verified HomeBuyer
  • February 23, 2021
  • Rio Verde, AZ

The care and concern throughout the team layers. Each took the time to listen and understand our needs from the start of the process to our one month review. Even though the whole team is exceptional... Steve S. has truly made the Shea experience one that we will never forget. He really goes the extra mile for his customers. Thanks again !

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Professionalism; everything about this experience has been positive.

  • Earl P.
  • Verified HomeBuyer
  • February 23, 2021
  • Brentwood, CA

The pool at Shea Barcelona is too small. If it were 8-10 feet longer and maybe 1/2 foot deeper, it could be adequate. It must be the smallest pool in Calif. Security must be improved! Please finish those gates. Leave them open during daytime construction, but we do not feel as secure as we would like at night. Having raised these issues, you have nevertheless built a wonderful community and we very much look forward to spending our golden years there.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Trilogy - This is my second home purchase with Shea.

  • Tina R.
  • Verified HomeBuyer
  • February 23, 2021
  • Groveland, FL

This is my second home purchase with Shea. They build a quality home and stand behind their product.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Excellent home buying experience.

  • Vaibhav V.
  • Verified HomeBuyer
  • February 23, 2021
  • Fremont, CA

Excellent home buying experience. Sales persons are fantastic

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Ease of purchasing the new home, impressed with the quality and amenities .

  • Pamela C.
  • Verified HomeBuyer
  • February 23, 2021
  • Las Vegas, NV

A quality product priced competitively.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - It was very good and fair.

  • Moemen M.
  • Verified HomeBuyer
  • February 23, 2021
  • Irvine, CA

It was very good and fair. They treated us kindly and gave us great service.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Living my best life!

  • Patricia H.
  • Verified HomeBuyer
  • February 23, 2021
  • Brentwood, CA

My house was move in ready and could not have added another upgrade to make it perfect. Love the open space, the view and most importantly the quality in a Shea home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Fantastic home buying experience!

  • Thomas S.
  • Verified HomeBuyer
  • February 23, 2021
  • Rio Verde, AZ

We are 2 months post move in and have nothing but great experiences to share regarding Shea. From the Sales process thru to construction, closing, move in, and post follow-up all experiences have been first class!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Awesome experience working with Shea representatives all the

  • Nandagopal M.
  • Verified HomeBuyer
  • February 18, 2021
  • Peoria, AZ

Awesome experience working with Shea representatives all the way from Sales, Supers, technicians and Reps. Very prompt and responsive.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Virtual home buying experience!

  • Mary H.
  • Verified HomeBuyer
  • February 17, 2021
  • Wickenburg, AZ

Excellent experience! I ultimately bought my Shea home the virtual way! COVID-19 has changed many things for us all. After searching different Arizona areas and houses on line, I determined the Wickenburg Ranch development was a good fit. I love the terrain, the hills and mountains, the openness was extremely appealing! Gave me a sense of freedom.! Fortunately when I made contact with Shea homes for “move-in”ready homes, I was connected to Ted. Ted is a terrific person to work with. He conducted virtual tours multiple times on several homes of interest. I have to admit I ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Very impressed with my home.

  • Camille S.
  • Verified HomeBuyer
  • February 16, 2021
  • Littleton, CO

Very impressed with my home. I love the floorplan and location so much. We've had some issues after closing and the warranty process has been great. All the different trades who have come to my home have been punctual, prompt, and professional. I'm extremely happy.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellent Customer Service

  • Teresa C.
  • Verified HomeBuyer
  • February 16, 2021
  • Bonney Lake, WA

We appreciated the friendliness of everyone we have had contact with, and we were impressed by the timeline from start to finish. Even with COVID, weather issues, and a fire in the area that shut down all construction, the timeline was just one week off of the projected completion date. The home is beautiful, we love it!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - All Shea Homes reps I was in contact with throughout the process

  • Michelle R.
  • Verified HomeBuyer
  • February 16, 2021
  • Chula Vista, CA

All Shea Homes reps I was in contact with throughout the process were awesome and nothing short of helpful. Josephine was excellent during the purchase. Javier and Angel were great during the 1 month check. We love our new home!!!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - So far, so good.

  • Claudia W.
  • Verified HomeBuyer
  • February 16, 2021
  • Peoria, AZ

So far, so good. Good customer service rep.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Great experience, delivered as per timelines with no delays.

  • Bilal K.
  • Verified HomeBuyer
  • February 16, 2021
  • Tracy, CA

Great experience, delivered as per timelines with no delays. Love the build quality couldnt be happier with the value for money

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - I had a wonderful experience from start to finish.

  • Stacey S.
  • Verified HomeBuyer
  • February 10, 2021
  • Highlands Ranch, CO

I had a wonderful experience from start to finish.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Full support from everyone at SheaHomes

  • Praveen P.
  • Verified HomeBuyer
  • February 09, 2021
  • Phoenix, AZ

My home buying experience with SheaHomes was great. Eric and Marci made sure that I am comfortable at each step. There was no aggressive selling or any kind of rush. Both Eric and Marci are very prompt in their communication. Eric has a wealth of experience working with SheaHomes and Marci is very thorough in all the paperwork. The closing experience was good too and after moving in, their customer service continues with the great experience we have had till now. The build quality is excellent and there are no complaints at all. I recommend buying home with SheaHomes.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Closed on time

  • Bill C.
  • Verified HomeBuyer
  • February 04, 2021
  • Denver, NC

There is a lot of modular design in the frame of the house so the walls are straight and true. The result is better fitting doors and windows and tighter house. Quality of the finishing details was excellent.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - Great builder with great upgrades already included

  • Jeffrey W.
  • Verified HomeBuyer
  • January 12, 2021
  • Commerce City, CO

Great builder with great upgrades already included

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Customer Service

  • Shari C.
  • Verified HomeBuyer
  • January 12, 2021
  • Encinitas, CA

Buying a new home is always a very involved process and The Shea staff has been very communicative and serving and have followed through thoroughly and professionally on any challenge that presented itself... with a great attitude. We felt very “taken care of” throughout the process.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great Quality,!

  • Tonjah K.
  • Verified HomeBuyer
  • January 12, 2021
  • Peoria, AZ

From the moment I inquired about buying a Shea Home, the experience was amazing. Everyone was great to work with and very understanding. They we're knowledgeable and answered all my questions. I really like what Shea offered over some of the other builders. Some of their options that other builders charge for were standard features for Shea. I really enjoyed working with the community rep, some of the design center reps, and the project manager. The excitement of having a new home built is so much fun and not having any issues made it that much more enjoyable. Any issues or concerns that were ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Knowledgeable staff

  • John R.
  • Verified HomeBuyer
  • January 12, 2021
  • Missouri City, TX

Great service from salesperson and construction manager. Experience with design center was great!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Teamwork and Timeliness

  • Janet F.
  • Verified HomeBuyer
  • January 12, 2021
  • Las Vegas, NV

Our experience with Shea has been very positive, from identifying the community, spending time talking with the design, build, sales and support members who gave us comprehensive information. The homes are high quality with plenty of upgrade options available. The location of our Trilogy location is fantastic: close to shopping, medical and services needed. Plus it’s close to highway arteries that make transit easy.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes - So far, so good.

  • Seth L.
  • Verified HomeBuyer
  • January 12, 2021
  • Castle Rock, CO

So far, so good...Glenn is great to work with regarding repairs as he is very responsive and communicates well. We have only been in two months but very pleased so far.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5