Shea Homes Reviews

So far, so good. Good customer service rep.

Great experience, delivered as per timelines with no delays. Love the build quality couldnt be happier with the value for money

I had a wonderful experience from start to finish.

My home buying experience with SheaHomes was great. Eric and Marci made sure that I am comfortable at each step. There was no aggressive selling or any kind of rush. Both Eric and Marci are very prompt in their communication. Eric has a wealth of experience working with SheaHomes and Marci is very thorough in all the paperwork. The closing experience was good too and after moving in, their customer service continues with the great experience we have had till now. The build quality is excellent and there are no complaints at all. I recommend buying home with SheaHomes.

There is a lot of modular design in the frame of the house so the walls are straight and true. The result is better fitting doors and windows and tighter house. Quality of the finishing details was excellent.

Great builder with great upgrades already included

Buying a new home is always a very involved process and The Shea staff has been very communicative and serving and have followed through thoroughly and professionally on any challenge that presented itself... with a great attitude. We felt very “taken care of” throughout the process.

From the moment I inquired about buying a Shea Home, the experience was amazing. Everyone was great to work with and very understanding. They we're knowledgeable and answered all my questions. I really like what Shea offered over some of the other builders. Some of their options that other builders charge for were standard features for Shea. I really enjoyed working with the community rep, some of the design center reps, and the project manager. The excitement of having a new home built is so much fun and not having any issues made it that much more enjoyable. Any issues or concerns that were brought to their attention it was handled immediately and also confirmed that to me as the buyer. I feel the price was very competitive based on what they offered and I was able to get the lot that I wanted, as well. I highly recommend Shea Homes. ... More

Great service from salesperson and construction manager. Experience with design center was great!

Our experience with Shea has been very positive, from identifying the community, spending time talking with the design, build, sales and support members who gave us comprehensive information. The homes are high quality with plenty of upgrade options available. The location of our Trilogy location is fantastic: close to shopping, medical and services needed. Plus it’s close to highway arteries that make transit easy.

So far, so good...Glenn is great to work with regarding repairs as he is very responsive and communicates well. We have only been in two months but very pleased so far.

It was the easiest experience one could ask for. The staff was helpful from beginning to end. Actually, they are still hopeful even after the build was finished. Very friendly.

The sales staff, Aimee in particular, was outstanding in their responsiveness and knowledge of the home, the design and the materials/finishes. The lot location is just what we wanted. Our primary difficulty in this purchase was dealing with the policies of Shea Mortgage. NOT the staff, they were really good at working with us. But taking several months to finalize the mortgage qualification process in our particular case was ridiculous. Especially in light of the fact we could easily of paid cash. But, it seems all of those "Hoops" were necessary for them to be able to immediately sell our mortgage after closing. To run the customer ragged as happened was really unnecessary. Had there not been an $8,000 incentive attached to obtaining the mortgage through Shea, I would have gone with my local lender and had it done in 30 days without the added stress and work required of me in providing documentation upon documentation. All that said, we love being a homeowner at Encanterra and look forward to many years of retirement living. ... More

The building was carried on in a friendly and professional manner all through the process. We’re very pleased with the finished product and the follow-up is excellent.

Had a great experience thru the whole process

Shea builds quality homes and communities!

Fantastic communication and attention to detail. We never felt out of the loop. Zack and Krystal are amazing!

Great experience working with everyone at Shea. Thank you.

Great service ,very nice house

Everyone was very courteous and respectful.

We are so happy with our Shea home. Thank you to the Shea Team for all you have done for me and my family.

The staff at Shea Homes are outstanding professionals who really care about the home buyer. They are knowledgeable, patient, kind, helpful and very nice to work with. First time Shea home buyer. Will recommend to all my friends. Thanks so much.

Pleasant experience from start to finish. You can tell everyone really cares about the Company they represent and the Houses they built. Great Job!

Best new home location， best design/constraction/sell service！best price and loan service！Very satisfactary being a first builded new house owner in the Briar Square，Mountain House，CA！Thanks Shea Home ！

Good, well constructed home. Great facilities (fitness center, boating, tennis etc. Lot's of stuff to do.