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Shea Homes Reviews

What Homeowners Have to Say About Shea Homes.

Shea Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.3 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Shea Homes 1998 homeowner reviews to learn why they are the right team to build your new home.

Shea Homes

has 4.3 out of 5 stars in All Areas

1998 Reviews in All Areas

Ratings by Category

Overall 4.3

Quality 4.1

Trustworthiness 4.3

Value 4.1

Responsiveness 4.2

Customer Reviews

Everybody

  • Ronald Leroy P.
  • Verified HomeBuyer
  • May 07, 2025
  • Brentwood, CA

Every experiance I have with a Shea employee has been wonderful!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Sales Team is Awesome and Caring

  • Amit S.
  • Verified HomeBuyer
  • May 07, 2025
  • Tracy, CA

I always received warm welcome and caring attitude from Shea Homes during process of puchasing the house. Also during the process of closing Finance Team and Shea Team took all the process very carefully with due deligence. Wishing them all the best and keep building quality homes...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Nancy, Alex and Scott took us through the process very professionally. Excellent home, excellent customer services.

  • Nicholas C.
  • Verified HomeBuyer
  • May 07, 2025
  • Peoria, AZ

Nancy, Alex and Scott (realtor, site superintendent and quality controller) were responsive and helpful through the entire process. The home/prduct are excellent.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience

  • Komal S.
  • Verified HomeBuyer
  • April 30, 2025
  • Littleton, CO

Overall experience of home buying was great. We were informed about every step of the home building process. Questions were answered without any hidden details. Lending process through the builder was not as pleasant as we thought. Overall highly recommended shea for build quality and craftsmanship. Happy to be in our new home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Very satisfied

  • Leonardo J.
  • Verified HomeBuyer
  • April 30, 2025
  • Kuna, ID

This house is perfect to me really well-built floors, walls, cabinets, I like the bathrooms, garage, the lighting, to me the home is built with top quality material. The design inside and outside is excellent; I am a Retired 20yr Navy Veteran I have had 4 homes and this is by far is the best. Sanel and Brian were Outstanding showed me how everything works all warranties, all apps for smart home they did this with great care and kindness, Very Professional with a Great Personality, Thank you for this nice fancy and Beautiful Hilton type Home with a Great Environment.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Best New Home Ever

  • Sarah W.
  • Verified HomeBuyer
  • April 29, 2025
  • Chula Vista, CA

Alex and Josephine were absolutely amazing! They were both so patient and really listened to what our family needs were in our new home purchase. We have three kids and one with special needs to the attention to detail was everything!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes is the best!!

  • Robin F.
  • Verified HomeBuyer
  • April 29, 2025
  • Las Vegas, NV

My overall experience with Shea Homes was excellent from start to finish. They communicated in a timely manner and there were very few issues during the process. Whenever I had questions they were quick to respond and address any issues that came up. I highly recommend them as a builder and am very happy with my new Shea Home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great opportunity and Great Value

  • Terrilyn M.
  • Verified HomeBuyer
  • April 22, 2025
  • Queen Creek, AZ

We were welcome to the Shea experience with Carmen. Every step made with the Shea team has been remarkable. Brian and Crue are excellent team players that continue to take care of every concern. We love Shea Homes!! Very satisfied with the quality of our home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

From Beginning to End!

  • Darcy D.
  • Verified HomeBuyer
  • April 08, 2025
  • Littleton, CO

From beginning to end, I’ve had nothing but a great experience. I particularly appreciate the attention to detail from each superintendent. Brandon was fantastic to work with. I love my home!!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Sales and Warranty have been great

  • William B.
  • Verified HomeBuyer
  • April 03, 2025
  • Encinitas, CA

Great experience and responses to anything we needed.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Best homebuying experience out of the 5 homes we've purchased in our lifetime.

  • Daniel G.
  • Verified HomeBuyer
  • April 03, 2025
  • Denver, NC

Great home - attention to detail matters. Great support and follow up after moving in. I would buy another home from Shea without hesitation.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Dillon in Sales and Paul in Construction

  • Harry H.
  • Verified HomeBuyer
  • April 02, 2025
  • Kuna, ID

Dillon was very helpful with floor plan options, design options and selection of colors and materials. He was easy to work with and very knowledgeable. Paul was a great help in monitoring the construction process and the timeline He provided texts and emails regarding progress and periodic inspections in a timely manner. Paul was right there with us on the final walkthrough and the one month follow up. I appreciate his attention to detail including every item no matter how small.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Very pleasant buying experience.

  • Dennis M.
  • Verified HomeBuyer
  • April 02, 2025
  • Wickenburg, AZ

We enjoyed the whole process. We looked at several homes. Sales team was very accommodating in showing us different floor plan thoroughly covered the HOA situation and the features in each smart home. Ultimately everything happened exactly as it was described to us.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience!

  • Gerald R.
  • Verified HomeBuyer
  • March 06, 2025
  • Kuna, ID

Everyone i have dealt with was so helpful and professional.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Incentives

  • Janice B.
  • Verified HomeBuyer
  • March 04, 2025
  • Bonney Lake, WA

We were treated well throughout the process. We love our new home and so happy to be here. We purchased a “quick” move in home. The team at Verterra and shea homes made it very easy..

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Quality and responsiveness

  • Kenneth H.
  • Verified HomeBuyer
  • February 19, 2025
  • OCALA, FL

The sales experience, including loan process, was as good as could be. Special thanks to Abbie and Larry respectfully. From the walk through and subsequent warranty issues were met with great responsiveness and follow up. Continued thanks to Dan.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Matt was great. We worked great together

  • Andre A.
  • Verified HomeBuyer
  • February 19, 2025
  • Conroe, TX

Being our second Shea home we have come to expect quality and professional personnel and that’s what we got. Another great experience! Highly recommend Shea Homes…

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Sales team did an awesome job!

  • Felipe L.
  • Verified HomeBuyer
  • February 18, 2025
  • Chula Vista, CA

Josephine and Alex made the process very enjoyable. We really appreciate making the home buying process very easy.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

High Quality and Super Responsive

  • James K.
  • Verified HomeBuyer
  • February 18, 2025
  • Seaside, CA

Warranty specialist is on-site and very helpful in making sure all appliances and home features are working as they should. The service specialists are friendly, efficient and timely. Multiple check in periods throughout the year. Helpful interacting with the HOA.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Happy Shea customer

  • Travis D.
  • Verified HomeBuyer
  • February 18, 2025
  • Parker, CO

The entire process has been top notch. The sales team including Donna were extremely helpful. The quality of the home is top notch and built very well. The entire team helped me the entire way through the process and made it all easy with lots of updates. I just finished the one month warranty walk through and they went above and beyond to help with items as well. A ++

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Debbie

  • Albert M.
  • Verified HomeBuyer
  • February 13, 2025
  • Hollister, CA

Pleasent, easy to work with, very nice personality. Made us feel like we wanted to comr back for another visit anytime.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Mitch and Jacob were outstanding

  • Sky F.
  • Verified HomeBuyer
  • February 11, 2025
  • Littleton, CO

From the sales experience to the delivery of our home and follow up, all expereinces have been exceptional!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Five stars

  • Alexendra C.
  • Verified HomeBuyer
  • February 10, 2025
  • Seaside, CA

Always appreciate how responsive Octavio is!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Quality home at a fair price

  • Shawn B.
  • Verified HomeBuyer
  • January 29, 2025
  • Ventura, CA

My experience with Shea Homes as a first time new home buyer went extremely well. Information was provided efficiently and all the staff is knowledgeable and available. Emails are responded to quickly and the home delivered on time. The quality is great and any need with the construction is timely solved. The people who have moved in around us are happy as well.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great first time homeowner experience with Shea Homes!

  • Alok S.
  • Verified HomeBuyer
  • January 28, 2025
  • Katy, TX

Shea Homes built our first home, and gave us an excellent experience throughout the home buying process. Sales staff was excellent and extremely knowledgeable, the construction process was well explained and generally well on schedule and updates throughout the process. We had a minor hiccup in the early phases of construction but it was resolved to our satisfaction and corrected quickly. The warranty service has been excellent thus far (~3 months into our home now!)

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5