Shea Homes Reviews

Octavio was the person who delivered the house to us. He has always checked on us from the start to make sure our transition was smooth. He took the time to get to know us personally and made sure any issues we found after move-in were resolved in a very quick manner. I even told him that he seemed to take care of our home like it was his! We are very happy with the loan process and all the tips June gave us to make sure we had the best rate when closing out. Great experience, and the home is beautiful!

Shea has been great to work with.

I have never experienced such complete care and responsiveness as I have with SheaHomes. Every Shea employee demonstrated commitment to excellence and I am both impressed and satisfied.

Has been a great overall experience with every member of the Shea team

Great Neighborhood! Wonderful amenities to enjoy.

Being a first time home buyer I didn’t know what to expect, there are so many steps and things needed it can be overwhelming at times. Shea Holmes and my Relator guided me through the whole process. Building the home was supper fast! Started the process in October moved in in March! Half the home (bones) was already built when we started in oct so it just needed to be customized. During the appointment to customize your home I would highly recommend writing down the names of the tiles and paint colors you pick out as I did not and was given the wrong kitchen backsplash. Since I signed off on the paperwork assuming i had trust that my choices were correct nothing had pictures of the tiles just names when I signed and I couldn’t change it once it was done now I’ll have to pay for it to be redone. So make sure you know the names to match them up when you sign your final. Other then that one issue the rest of my home buying experience was great and I would do it again. I love my home. ... More

Going through the process, from start to finish, with Shea Homes was extremely simple for us as first time homebuyers. They did a great job of keeping us updated along the way so we knew what to expect and when.

Great floor plan and use of space.

Colleen (sales agent) was very helpful. Everyone was very professional. Neighbors are incredible.

Good experience with Shea Homes, quality work and great customer service!

My house had very few issues. The products used were very nice and delivered using a very efficient process in spite of the COVID restrictions. I did point out to the right people an issue with the wrong door. They should have listened, I even sent an email on it but it was not corrected until after delivery, making a lot more work to correct. That was unfortunate and irritating.

The builders are very nice and professional. They were very transparent about everything. They’ll listen to your concerns and suggestions and will do their best to incorporate it in your home. I couldn’t ask for a better quality service

The sales team And engineering team was really professional and very much informed in each stage.They treated customers very well.

Great customer service after the fact!

Front start to finish you will like someone has your interests at heart. Followup to any questions is fast. And if someone does not have the answer, they find out. It went very smoothly and I cant say enough about the customer service.

good quality construction, good initial orientation which seemed well organized. Sales staff were " low key" and didn't make me feel rushed

Easy to work with and enjoyable staff throughout the process.

Great customer service experience from A.Wong and C.Meyers . Outstanding And prompt responses to questions and overall knowledge and organization skills to make overall experience go as smooth and seamless as possible

Buying a first home is dream come true moment, having a builder like Shea where the quality is top-notch, systematic process and correct timeline estimates, definitely make you feel safe and secure. Happy we chose this builder, we strongly believe this is going to pay us off tremendously in the long run.

I enjoyed my home buying experience. With so many builders in Houston we chose Shea partially because of their sales rep. She made us feel at home as soon as we stepped through the model home’s door. My home is beautiful. Every morning walking out of my bedroom I feel like I’m at a resort.

I had a very good experience from sales to the final inspection of my new home.

Good streamline process and communication throughout the whole buying and building process

Shea makes the extra effort, whether it’s extra care in leveling walls, changing to a better AC Vendor midstream or providing upgraded door locks, thermostats and garage doors. They even bought and installed longer fan operation chains when I let them know during the walk-through that they were too short.

Solid build quality and workmanship. Quick response to issues. Super friendly reps and construction supervisors. Keep buyer informed regularly during construction phase.

The sales staff were great. Transition team were terrific. Site is well designed and home is great.