Shea Homes Reviews

After going through multiple previous home builds/renovations, our Shea experience was the smoothest ever. My husband and I appreciate knowing the details of how things work, and everyone at Shea was extremely helpful, informative and responsive throughout the process.

The on-site Super was just great!! He was always helpful and allowed me access when need to measure etc. The mortgage process was very easy and the incentives were very nice.

Great company! They helped us from start to finish. Many minor flaws with the house, but it was taken care of during our 1 month check in. Trusted!

Fast response time, good communication, nice finishings.

It would be nice if the yard was done.

Overall I had a very good experience, everything on time even in these trying times. Home was presented as told, the team of sales to builders was excellent! Definitely would recommend anyone considering building with Shea to do so.

I love my home. I know covid didn’t help with seeing it built as much as I wanted to but overall home and price is amazing. Can’t wait to buy more homes in the future. Easy process.

First class builder that handles problems in the most professional and expeditious manner.

Supportive staff, Shawna, Laura, And Steve, were all most supportive, knowledgeable, and responsive.

The people we enter acted with. They were pleasant knowledgeable & efficient. Overall a good experience.

All of the people throughout the Shea organization from sales to construction, were extremely helpful

Very nice people working in office.

The customer service has been tremendous.

Aimee, Susan, Connie, Ben, Matt, Sam & Neil top notch folks! Truly appreciate the professionalism, Customer Service and the attention to detail.

Very smooth process, Shea responded to any concerns in a very timely manner

I was pleased with the fact that after the contract and options were agreed upon, no additional surprise costs arose. Also, despite COVID, Shea was able to complete the home on time as scheduled.

They are really concerned about the buyer.

Shea is a first-class builder with unmatched attention to customer experience. This is my fourth “new home” purchase and the best, to date. From the professional sales and mortgage team to the knowledgeable field manager and responsive customer service representative, Shea earn high marks. Highly recommended!

The customer service stands out the most about Shea. The co is prompt on home issues on flaws.

Our experience with buying a Shea Home was very exciting. From viewing the model homes, going to the Design Center, and watching the construction process, our family was very excited to move into our new home!

Superb home buying experience and a high quality home. Shea cannot have sone it better.

Shea homes did an amazing job, from sales, to mortgage to customer care they knocked it out of the park. The team is absolutely amazing and if there are any issues they are on top of it. My only minor downfall is there are some areas of sloppy work done (by trades). There’s missing or streaky paint areas, work left incomplete and woth building a new home don’t expect it to be as clean as if you were buying someone else’s. There is construction dust, streaky windows an dirty window seals. But that’s all minor stuff. The overall quality and care they put into the home is phenomenal. As stated the team is unmatched, and the minor issues we had are all getting taken care of by the customer care team. I would highly recommend Shea homes to everyone! ... More

We had a great experience with Laura on the sales side, and we’re probably here because of her forthrightness and good counsel, Ron our construction supervisor was very responsive, honest, helpful and delivered a great product, and Neal, our customer service representative, is a delight to work with and gets done what needs to be done to put the high gloss polish on our new home.

The builder is very responsive to the punch list and is very good about getting whatever needs fixing done in a very timely fashion.

Positives: My salesperson, James, designer, Debbie, and construction superintendent, Manny all contributed to a wonderful home purchase experience. Negative: Shea Mortgage reps were not great timely communicators.