Shea Homes Reviews

some accessories used is old fashioned, Dimmers, Dimmable bulbs, Softclose toilet seats.

Outstanding on site realtor Team led by Tammy. Numerous repairs and fixable workmanship issues but Dan from Shea quick to resolve with supply chain issues out if his control. GE Appliance package picked by design team has been the worst experienced in over 50 years, they have a local repairman that has taken our package and spent tireless hours repairing and ordering our replacement parts with no problems, GE warrinty employees are a joke and cut them out of our issues so we could have a normal time line to repair there inferior products. The Shea folks are also outstanding with one weak link, if there on site inspector would have been engaged we would have certainly cut the repairs and screw ups by 50% or more. We love the house and the area so we are spending our first 3 months babysitting vendors to repair all the things the inspector should of had done before closing. ... More

very responsive and professional pre purchase experience. a little disappointing with issues once in the home.

No one told us that our guest would not be able to park in front of our house. A month and a half after we moved in, they painted the curb red and made it a No Parking Zone. No one told us one side of each street is a No Parking Zone. The curb in front of the models should be painted red now, because eventually when the models are sold it will be a No Parking Zone. We had cabinet doors installed in the kitchen that were warped. It took 2 months after we closed for the warped doors to be replaced and adjusted properly.

Everyone we encountered has been professional. The sales reps were responsive, the designer was excellent, and the field managers were informative. There probably should be more than one person handling warranty issues and customer service after close of escrow. There seems to be disorganization and miscommunication there. The workmanship was generally as expected - middle-grade quality. Despite all the delays prior to closing, the home buying process with Shea Homes was an overall great experience!

We love our new home, it looks beautiful, we moved into the house sight unseen, we didn't pick out the finishes, and we're pleasantly surprised at how nice everything is. However, there are things that should have been fixed prior to us moving in that were overlooked, like scratched cabinet door fronts, missing cabinet door pulls, cracked tile, and paint splatters, just to name a few. I'm sure these things will be corrected but it's disappointing to buy a brand new home and have issues that should have been noticed by the builder.

Shea team has been very professional from start to end. All parties involved kept us up to date with construction progress and preparing us for next steps until closing. Post closing, we have noticed a delay in responsiveness and have to follow up. They do eventually come and fix the issues. All in all highly recommend, can do better in post sale service.

All involved from sales to construction to post construction did a good job.

There needs to be more attention to details: ie. nailing the molding to the bathroom cabinet and floor, putting molding on the floor next to the kitchen cabinet and refrigerator, installing scribe on the cabinets at both ends of peninsula. Replacing kitchen cabinet panel and trim next to refrigerator, securing kitchen cabinet trim atop of cabinets.

Be prepared to do a fair amount of tile, color, flooring shopping and design ideas on your own before meeting in the design center as the time is limited and the choices even more limited.

This is our second Shea home. We love our new house and everything about it, except for the solar system which has been a nightmare since day one. We have been in our home for 10 weeks and are still battling with the solar company to get our system running properly. I have even reached out to Shea for their hope. Truly frustrating.

Good company for first time home.

I was thrilled with the purchase of my home, Terry our sales rep was exceptional as was Manny our building Forman and Victoria our CS rep. Like every new home there were things that needed to be attended to and some were taken care of quickly and others we are still waiting on. Overall we love our home and the community and would highly recommend Shea and Trilogy at the Polo club .

I love our home and am delighted that we found this area and home builder. It’s not a custom home and so we are adding what we like. I am however very very disappointed with all the outside area soil. I have never moved into a home that the builder did not improve the soil so that it was possible to plant. The other day I saw my neighbor shovels out water in his yard with a BUCKET! I thought a water line broke . I asked him what happened and he said: this is crappy soil - water can’t be absorbed . A very expensive and time consuming fix is required. That is deceitful and not necessary. You could definitely do better for your clients. ... More

Repairs are still pending, I had to send emails again

It would’ve been helpful for us to be able to speak with some recent home owners For options. The sales and design people are helpful but depending upon who you work with you will get different answers or explanations of options. I would never use Shea’s landscaping people again as the work is very poor and expensive. I would also get basic flooring and pay to have an outside company redo the floors for about 1/3 the cost Otherwise the home is beautiful seems well-built And the neighborhood is outstanding

We are the leftovers. Not a priority. On our own.

Overall I believe Shea builds a very good home. But my opinion There were too many issues incomplete from our walk thru. the exterior painting of the house, the service garage door, our kitchen counter top stained, too many wrong color paint on patch ups, cabinets with scratches marks that are very visible, crack in bathroom sink. I expected more of the walk thru items completed.

We have lived in the home since November and still have issues not addressed. Shea isn’t responsive to issues. Home buying experience was good and our sales person Patty was fantastic.

I am a returning homebuyer, I bought a Shea Hime property in 2004 and had a wonderful experience. This time I did have a great experience with the sales team however the process of inspection and addressing construction issues was not compared to my first experience and it definitely needs improvement.

Quality of tiles and LVP not good, I have to wait more time to get things fixed by Shea warranty

Construction quality is so bad, issues not being addressed after home delivery. Everything so visible to the eyes but Sharath homes say they are within threshold.

The sales people Anne Marie and Jim were the best! Helpful, caring, and communicative throughout the process!

The bill took a really long time. Some areas of workmanship are real poor. Response to issues is poor.

Our sales person has been great, even throughout the pandemic/hurricanes/snow storms, she has stayed in touch with us. Throughout the build on the other hand there were several issues that were addressed but had they been done when first notified issues would have gone smoother. There is still items that have not been resolved since the walk through. Electrical items and lighting that was selected from the beginning, were forgotten and had to be installed later with more cut outs done to drywall. Other issues like; •Sprinklers system had a leak. •Double garage door is having issues. •Doors to backyard, handles are coming off. •Have found several areas where grout is missing in tiles. •The seal around main bathroom tub has cracks all around. ... More