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Shea Homes Reviews
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What Homeowners Have to Say About Shea Homes.
Shea Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.3 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Shea Homes 2000 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Billy the GC was spot on everything
- Anonymous
- Verified HomeBuyer
- January 25, 2022
- Denver, NC
Get your own Home loan. The build team will sell it in less than 30 days and you may end up with some you you never heard of and not even like doing bussines with them for the next year. When they sold my loan in less than 15 dyas . I just dont like a company that i never heard of and is in 10 states over from here. no office all on the web.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
Making the Sale Carefree
- Thomas R.
- Verified HomeBuyer
- January 04, 2022
- Front Royal, VA
I had been out of the home sale market for over 35 years and Shea made me comfortable, explained all that needed to be accomplished and addressed my concerns along the way.
Total Score 4
Quality 4
Trustworthiness 4
Value 5
Responsiveness 4
Shea Homes - Trilogy - This was my first new build and Shea was great!
- Anonymous
- Verified HomeBuyer
- January 04, 2022
- Wickenburg, AZ
This was my first new build and Shea was great! They provided detailed, informative answers to all of my questions. Very responsive.
Total Score 4
Quality 4
Trustworthiness 4
Value 5
Responsiveness 4
Shea Homes - Trilogy - Shea has great floor plans and they try hard to do a good job.
- James W.
- Verified HomeBuyer
- December 31, 2021
- Wickenburg, AZ
Shea has great floor plans and they try hard to do a good job. Realize absolute perfection is hard in this industry. Be realistic but allow time to look over your new home carefully before move-in as having work corrected after move in is not desirable. Enjoy!
Total Score 4
Quality 3
Trustworthiness 5
Value 5
Responsiveness 5
A positive and overall a very good experience
- David G.
- Verified HomeBuyer
- December 30, 2021
- Rio Verde, AZ
The Superintendent was willing to listen and address issues, even making minor changes requested. The design center experience was a bit of an issue as a few items were missed. Later corrected.
Total Score 4
Quality 4
Trustworthiness 4
Value 5
Responsiveness 4
Shea Homes - Trilogy - Everyone we dealt with was responsive and friendly and did there
- Anonymous
- Verified HomeBuyer
- December 29, 2021
- Groveland, FL
Everyone we dealt with was responsive and friendly and did there best to assist with any questions
Total Score 4
Quality 3
Trustworthiness 5
Value 4
Responsiveness 5
Shea Homes - Trilogy - I appreciated that my builder was available to guide me and answer
- Marty B.
- Verified HomeBuyer
- December 28, 2021
- Peoria, AZ
I appreciated that my builder was available to guide me and answer my questions!
Total Score 4
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Shea Homes - Trilogy - Great first impression.
- Michael M.
- Verified HomeBuyer
- December 28, 2021
- Peoria, AZ
Great first impression. Model selection is great. Design experience ok, did not like Builder's choice to add a pool. In fact, this was the most disappointing part of the entire experience. Otherwise, I enjoy the neighborhood and my home.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
Shea Homes - Trilogy - Professional, Courteous and Friendly .
- Patricia B.
- Verified HomeBuyer
- December 14, 2021
- San Tan Valley, AZ
Professional, Courteous and Friendly .
Total Score 4
Quality 5
Trustworthiness 4
Value 5
Responsiveness 4
Shea Homes - Aside from the challenges of completing the home during the middle
- Mark M.
- Verified HomeBuyer
- December 07, 2021
- Rio Verde, AZ
Aside from the challenges of completing the home during the middle of the pandemic and resulting schedule delays, overall we're satisfied with the house and how Shea is responding to punchlist and warranty requests. Quality of the house is good and nothing major so far.
Total Score 4
Quality 4
Trustworthiness 5
Value 3
Responsiveness 5
Good communication throughout the process.
- Lynn E.
- Verified HomeBuyer
- December 07, 2021
- Front Royal, VA
Shea runs a well oiled process.
Total Score 4
Quality 4
Trustworthiness 5
Value 5
Responsiveness 4
The quality of the workmanship
- Ruth R.
- Verified HomeBuyer
- November 11, 2021
- Mission Viejo, CA
Very helpful in most areas
Total Score 4
Quality 4
Trustworthiness 5
Value 5
Responsiveness 3
Shea Homes - We love our new home.
- Guadalupe G.
- Verified HomeBuyer
- November 03, 2021
- Spring, TX
We love our new home.
Total Score 4
Quality 4
Trustworthiness 5
Value 5
Responsiveness 4
Shea Homes - Good project manager and sales.
- Matthew H.
- Verified HomeBuyer
- November 02, 2021
- Missouri City, TX
Good project manager and sales.
Total Score 4
Quality 4
Trustworthiness 5
Value 5
Responsiveness 2
Shea Homes - We are happy with our purchase.
- Genero L.
- Verified HomeBuyer
- November 02, 2021
- Yorba Linda, CA
We are happy with our purchase.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Shea Homes - Responsiveness is good.
- Tong C.
- Verified HomeBuyer
- November 02, 2021
- Tracy, CA
Responsiveness is good. Appliance arriving too late.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Shea Homes - Trilogy - Attention to detail was lacking on the final product for deliver.
- Robert B.
- Verified HomeBuyer
- November 02, 2021
- Front Royal, VA
Attention to detail was lacking on the final product for deliver. On our week prior to close the walls in the house were not painted the correct color.
Shea Homes responded:
Hi Robert. Thank you for your review. The walls were repainted prior to your closings. If there continues to be an issue with the paint color or anything else in your home, please reach out to Kristine and she will continue to work with you. Thank you!
Total Score 4
Quality 4
Trustworthiness 4
Value 3
Responsiveness 5
Shea Homes - Trilogy - We absolutely love our new home.
- Kevin A.
- Verified HomeBuyer
- November 02, 2021
- San Tan Valley, AZ
We absolutely love our new home. we would recommend Shea homes to anyone that would like to join our community, not only is the home perfect, but the community of neighbors is outstanding.
Total Score 4
Quality 5
Trustworthiness 4
Value 5
Responsiveness 5
Shea Homes - A decent builder with good service
- Anonymous
- Verified HomeBuyer
- November 02, 2021
- Manvel, TX
A decent builder with good service
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Shea Homes - Trilogy - Would have like to see better quality windows.
- David G.
- Verified HomeBuyer
- November 02, 2021
- Indio, CA
Would have like to see better quality windows. The closing experience was not good at all. Overall happy though.
Total Score 4
Quality 4
Trustworthiness 4
Value 5
Responsiveness 3
Smart home devices
- Marcus C.
- Verified HomeBuyer
- October 30, 2021
- Richmond, CA
This is a very well designed complex with nice grounds. The units have smart home devices. It would have been nice to have assistance with setting up these devices. I still can't get my garage door app to work. All other devices are setup. Including the Ring doorbell, both thermostats, hot water heater, oven & microwave.
Total Score 4
Quality 4
Trustworthiness 5
Value 5
Responsiveness 4
Professional
- Edward C.
- Verified HomeBuyer
- October 26, 2021
- Peoria, AZ
All those that I have dealt with are swift in response, caring, professional and courteous. Special shout out to Owen Crannell. He often went over and above the call of duty.
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Support and communication with job site manager was terrific. We have also enjoyed our relationship with the C/S rep following completion.
- Steven P.
- Verified HomeBuyer
- October 26, 2021
- Livermore, CA
There have been some issues with workmanship and materials but most of these have been taken care of in a reasonable time period. The homeowners association follow through, however, has been extremely poor and we are somewhat concerned about that going forward.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Beautiful floor plan that met all our needs/wants
- John P.
- Verified HomeBuyer
- October 26, 2021
- San Tan Valley, AZ
Communication sometimes challenging but Shea has been willing to work with us on issues and bring them to satisfactory conclusions.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
I felt my customer service person Trcy ws always on top of issues. The one thing I have to mention is the bad experience I had with the workers blasting their music constantly. This is very irritating.
- Cheryl P.
- Verified HomeBuyer
- October 01, 2021
- Peoria, AZ
I like my home but living in a construction area is challenging.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
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