Shea Homes Reviews

Overall the home is solid. Sales office was professional and responsive to questions during the purchase and prior to closing. However, the inability to make simple electrical or plumbing change to the interior "cookie cutter" electrical and plumbing design was frustrating! Very surprised at some of the pre-determined choices. It's the "details". Why puts a shingle roofs on an a $700k home in hail country? (We Understand costs...) Why put decor electrical switches throughout the home, but "old style" (round) plugs? They don't match. Upgraded to a tankless water heater, but "recirculation" plumbing upgrade was not offered as an upgrade to accompany to tankless heater. Very poor "stewardship" of completed trades' work by follow-on tradesmen. (Examples available). Lots of patching and fixing prior to move-in. For example, the upgraded stair railing looks Great, now; but the patches required to fix all the dents and scratches can be felt as one runs their hand along the railing. Excellent, excellent warranty follow-up by Shea's representative. "Above and beyond!" Again, overall a "solid" home which we hope to enjoy for many years to come. Just some annoying small details which would not take much work to correct. ... More

The home buying process was good. They kept constant communication with me throughout the build. The home has many smart features that other builders don’t use so it’s nice to see that. The workmanship of the home is good, there were some areas that could have been done better. The team is working with me now to get those things fixed. Overall decent experience.

The builder did a good job. Just a little slow to follow up with little things to be corrected.

I really enjoyed working with Korbin, he was knowledgeable, very responsive and always on top of things. The construction was quick, but with that as usual there were some issues. Even things that were pointed out months in advance didn't get fixed before completion, and still haven't been fixed 2 months after move in even after promised within 10 days. Overall 4 out of 5!

Shea allows a home buyer to work with the teams to answer questions and address issues.

Overall we were very satisfied, the experience was better than expected.

House met our expectations and then some. Very happy with all the personal involved in the transaction.

Our Sales Person and Field/Site Manager were willing to do whatever it took to make us happy. Above and beyond what might be expected.

They care about the build and entire process

Home was very well built and products supplied were of good quality. We we delayed by over 2 weeks which caused us problems with rental housing and extra storage costs for our furniture

We are pleased with our home and we feel that Shea deserves the good reputation that it has. We had a couple of issues when we first moved but they have been resolved. The customer relations people have been excellent. We were a little disappointed with the slow response of the HOA on some issues but that is improving. (We are very supportive of a strong HOA by the way but they should answer phone calls and e-mails promptly.)

Quality home; Representative ensures any concerns are answered on a timely basis as well as any fixes are done immediately after each inspection.

The homes are built with a group of helpful people.

These are nice people to work with from the sales staff to the warranty department.

Design home is well planned and very tastefully done.

Overall good experience however experienced quality issues with the cabinets

This was our first experience dealing with a large builder and we were pleasantly surprised. They were very responsive to our questions and concerns and they got the home done on time - even in the middle of a pandemic.

Be active in your examination of the house and property, the company with follow up with problems that you find and repair them as needed.

Good quality and good responsiveness

Home completed early. Finishes are attractive, great floorplans

Had good experience with sales staff. Construction is really good quality. Stuck to timelines and kept me informed. Everyone was available for questions and answered them timely.

I will buy again w shea

The loan process was laborious. The building process was top notch and a pleasure. Sales, design studio, and our construction manager, all great.

Inside has minor issues. Landscaping & trash enclosure have issues that haven’t been completed.

Reasonable value in a friendly and highly amenitized community. Service was good both before AND after the sale.