Shea Homes Reviews

Details are a problem with the end product

Made a mistake of buying a model home and paying for all those upgrades at high prices. Being a model home, the builder only kept up with the house to make sure the lights and AC were working for other to see. There were so many issues with the house like appliances not work, missing parts, lack of explanation/manuals for the options included in the home price, etc. Getting things reported and being taken care of is another stressful process that no homeowner should go through. Shea home should have been more responsible to ensure that a decent and working home is sold and delivered to the new homeowners...not after the homeowners to move in and have to deal with so many things to be repaired and serviced. I have to spending probably 30% of my time in the first month we moved in to wait for the repairs or service reps to come by. I bought several homes including new homes and this is the absolutely the worst experience of all. It has been 2 months since we moved in and still have thing not resolved from the walk-through inspection findings. ... More

Shea is not a custom home builder but has great options and is always evaluating changes when their clients give them feedback. I just built my second house with them in Encanterra and wouldn’t hesitate to do it again.

Great experience building a home with Shea!

We are very happy with our home in Trilogy!

Only in the property 2 months and we have no complaints. All stated schedules were met and the staff is excellent.

We are extremely pleased with all the phases and personal interaction with everyone, as we are now on the second month living in our new Shea home — from the sales office, to the building process, to the new home follow ups — having a quality, personal contact during each step of the process.

Ever detail was taken care of to our satisfaction

- sale process is very friendly, transparent - design studio experiences the best - very clear messaging, directions through the process - loan/mortgage process is good - house construction is of best quality - after sale service is prompt and thorough - overall, shea one of the best to go for your deam home

Great experience with the sales staff at the location where we bought, they truly go above and beyond to make this a one of a kind experience. Highly recommend this builder.

The respect the patients the kindness and the importance of putting you first at signing very impressive

Poor communication and follow up on repair issues at 1 month check.

I am Happy with the purchased.

Patience, Willy, Austin, and Eric have all been excellent. The level of service is outstanding, they each set appropriate expectations and delivered.

It’s very good experience. The sales people and site managers are good and helped us on timely manner. Only I am not satisfied is at design center. They didn’t even show options to choose and didn’t explained the options.. due to that I ended up with what ever they shown.

Love our house and location.

Get your own Home loan. The build team will sell it in less than 30 days and you may end up with some you you never heard of and not even like doing bussines with them for the next year. When they sold my loan in less than 15 dyas . I just dont like a company that i never heard of and is in 10 states over from here. no office all on the web.

This is our 3rd Shea home. Great builder!

Quality at affordable price. Sales, Delivery and Customer service all the teams are great.

This was the 2nd home we have built in CO. Our first experience was fine, but after working with Shea it really contrasted the whole experience. Shea was so much more professional and communicative throughout the whole process. From emails to texts to phone calls I was getting a response almost instantly. That was when I reached out, which I hardly had to do since Shea was very proactive in their communication. Such a positive experience.

The quality of the experience was noteworthy. All of the staff was very personable and each staff member seemed to personally care about the buyer and their needs. The quality of the home seems very good and the attention to detail is excellent.

The process of building our house with Shea Homes was full of stress, frustration and anxiety instead of excitement. The company contracted unqualified workers that didn't care for the work they do. We though the quality of work will be the same as the model home WRONG, before moving in, we had to paint the house, the paint the company used was the lowest quality. We been leaving in the house 2 months and quite often we loss electricity in the master bedroom, we report the problem at least 6 times and still is not fixed, is a long list of problems due to the very poor job.

delivered on time and excellent customer service

I believe that we received a quality product for the price we paid. As a production builder, they have their processes and, other than picking finishes, you have very little input into the build process.

I had been out of the home sale market for over 35 years and Shea made me comfortable, explained all that needed to be accomplished and addressed my concerns along the way.