Shea Homes Reviews

Second Shea home purchased. Both Shea homes I purchased are built with quality. Any issues are promptly addressed.

Overall, our experience has been fairly positive, especially regarding the responsiveness with issues with our home after we moved in.

Josh and Jeremi were amazing! From the very beginning, Josh made sure the selection, design, and approval process went smoothly. Once the building began, Jeremi was consistently communicating and made sure we were up to date with every phase. I could not be more happy with the home buying experience because of Josh and Jeremi. Thank you!

After some miscommunication on the sales side, the design and production team was top notch.

Thew representative I have worked with since we moved in has been extremely responsive and excellent with following-up on various issues I couldn’t have asked for a better person to be in our court. Shea needs to do a much better job with their home warranty book they put together not all the information is in the book for registering products and it takes the home buyer several hours to get through the process as a result of this book not being complete with all the necessary information needed. There are certainly some quality issues and with the shea product and I feel they need to hire better subs to get this work done. Overall, the experience has been good. ... More

When it comes to follow up and repairs plane on losing a lot of days of work. Had to take off twice from work and daughter missed out on school activities all so I could sit around and have nobody show up to the scheduled appointments. Not living there 24/7 makes it problematic and takes planning. Doesn't matter, the contractors give no warning they just don't show up.

It is very expensive buying a home. Upgrades are extremely overpriced, but it’s the cost of doing business.

I have a very serious issue with my flooring and two times. I have been home from 8 to 12 waiting for them with no phone call and no notice that they are not showing. Not pleased at all with this kind of service.

Number of small details are missed. Over all a solid house but they are no longer as premium as they used to be. They have cut cost considerably and there finishes are not as they used to be.

Longer close for cash purchase than necessary

The overall buying experience with SHEA was good, and the personel were very accommodating. However the quality of materials and workmanship need much improvement. Materials are appearing to be very cheap quality, and rushed installation, leaving gaps and crooked seams of many features. Dripping sounds of hot water lines, that I'm told are normal, should not be normal.

Beautiful community, beautiful homes, friendly people. Construction workers are messy. They leave trash everywhere, and it gets everywhere. Reporting it does not help, nor change anything.

Quality of work could've been a bit better. The interior paint seemed to be very cheap. Need more pickle ball courts and tennis courts as the community continues to grow

Laura is a rockstar! Love her! She made everything worth it! Eric did great job! Neil has also been great to work with! Stephanie...not a fan! She is horrible! We flew all the way there to work on Design and she was only willing to come in one day because she wasn't willing to come in the second day because she didn't want to put her make up on and get dressed and show up for us as we had showed up for her!! She worked with us a little bit more on the design process! I wasn't already in the middle of buying process. I would've walked out and went somewhere else because of her!

OVERALL THE PROCESS FROM SALES TO COMPLETION WAS PRETTY GOOD.

it is a good house at this price in this time. quality materials and constructions. i will recommend my friends and family if they are looking for a house.

Nice +55 Shea Home Trilogy Community.

Great customer service by Josephine Hasting & Jibron aka Joey the construction guy was very informative & patient with going over the details of the new home With us. Ricky was a very pushy guy who didn’t let me note any minor issues in the house, as he says “everything can’t be perfect “. There is a lack of response to house issues as we’re still waiting for our floors issues to be fixed, but we love our new home. Love the community get togethers to meet our new neighbors and the quick development of our neighborhood/community. Glad to part of the Shea community.

I think there prices were a little high and would have liked to have had more options available but there promise of resort style living is a great selling feature for the 55+ buyers.

We love the community and the people. We love our house.

Not very flexible with desired changes

Solar panel connections were the night mare. Solar Power company is not responsive and very difficult to reach. Thanks to Ryan the tech, he fixed everything. My power grid was pressure washed and of course full of dust and also rust can you imagine in a brand new home your power grid is like that. Night mare.

Will has been a delight to work with!

There are obvious problems with doors, windows, water pipes, refrigerators, and walls, and the emergency response speed is very slow.

Our positive part of this experience has been with the sales team, especially Anjuli and the building manager, Ryan. The negative portion of the experience is simply the quality of home and craftsmanship which is subpar. This is from framing and exterior wall studs between 16" to 24". Closer to 24" than 16", but never uniform. The backplash tile was redone, cabinets not level, mud on can lights, painting trim redone, exterior painting redone, very cheap linoleum that tore quite easily in the laundry room, an air bubble in the LVP, the island counter was not square and the dining room wall was not square. Shea has fixed nearly all of the defects. We have had to spend lots of additional money to fix shortcomings and just make the home look like it has a higher quality to it. ... More