Shea Homes Reviews

Start to finish top notch experience.

Representatives were easy to work with and followed up fast on promises made .

I was so disappointed in the quality of the materials and the workmanship. Everything seems so cheap, and the laborers did not take any pride in their work.

Very customer oriented. Communication has been great.

All those that I have dealt with are swift in response, caring, professional and courteous. Special shout out to Owen Crannell. He often went over and above the call of duty.

I liked how easy the process was and fast too.

Be prepared to do a fair amount of tile, color, flooring shopping and design ideas on your own before meeting in the design center as the time is limited and the choices even more limited.

I am not as happy as I thought I would be with the quality of our home.

Our brand new fridge did not work, four rooms of our home only had primer on walls and was not painted until two months after we moved in. We had to move all furniture and walk hangings again. Many other issues. Very unhappy with how all of this was taken care of.

There have been some issues with workmanship and materials but most of these have been taken care of in a reasonable time period. The homeowners association follow through, however, has been extremely poor and we are somewhat concerned about that going forward.

Good buying experience but experiencing consistent issues and a long turn around on service request

Building a new home with Shea was a great example of what happens when relationships work and everyone involved has the best interests of the buyer at heart. I have only positive things to say about the staff and their responsiveness. Not everything was perfect but all was taken care of promptly and professionally. We are delighted with our new home!

Everyone is so great to work with.

I know its hot market and you are trying to build fast. But the decrease in quality is showing. I have a family member who bough with shea a few years ago and the quality difference is night and day. The workmanship has dropped. Change your subs or have a talk with them.

Floor plan is exceptional and construction was on time

The construction of the home was very smooth. The home is beautiful.

Was very professional and helpful during the entire process.

Building a new home has a lot of layers involved! There are processes and people put in place with Shea to help every step of the way. They are very responsive, patient, and knowledgeable. I am so in love with our new home and couldn't have done it without the Shea team!

The sales team had been very helpful every step of the way. Constant communication and always had the answers or knew where to get them quickly!

Shea built us a nice house but after closing the Customer Care disappears ... The overall quality of the house is average. The buying process was good, the choice of external materials and features was terribly poor: only a few samples of bricks and stones, no catalogs to see or images, just use your imagination to try to understand the final result, this is it was very frustrating. The Design Center is a trap for customers, just adding really basic upgrades (or simply changing some materials) the prices rises easily about 20K+. The "included" materials are really ugly. At Closing my front and back garden was not finished and part of the backyard was already dead (it is still dead after 3 months ...). After the first month's inspection I detailed all the haouse issues but after many promises, no one came or called me to fix them. I will not recommend Shea to family and friends. ... More

Shea has done an admirable job navigating the current supply chain problems plaguing most industries.

As builders go they are one of the best.

We had never purchased new construction and wish we knew then what we know now. Be sure to ask very specific questions about all appliances and connections for all appliances.

An excellent homes buying experience

Communication sometimes challenging but Shea has been willing to work with us on issues and bring them to satisfactory conclusions.