Shea Homes Reviews

Shea looks out for Shea.

Nancy was very helpful. She showed us homes that met our needs. She answered any and all questions she could. If she wasn’t able to answer the phone when I called, she called back in a timely manner.

Great product- solid design features.

Our Shea Home build exceeded our expectations for quality and functionality.

Right on schedule. Communicate with buyers.

Overall good…Octavio responsiveness to issues is the best!

The home buying experience was amazing from start to finish! I absolutely love my Shea home!

The house is great, however, there where some issues that need to be resolved

Home Buying process is smooth and transperent. Thanks Shea homes team for helping me through out the process.

The process with Shea homes has been excellent. The loan department made sure that our loan was processed smoothly and professionally. During the construction, they kept us informed with numerous phone calls to update us on the status of the home. After the move-in, they consistently communicated with us. We moved in during the early phase of the construction. It turned out to be a good investment and the subdivision layout is extremely nice. We have been incredibly pleased doing business with Shea homes.

Chad has been fantastic with follow up and Tracy the same with issues after I moved in!

Shea builders were very prompt in delivering home on time without compromising on quality. They are very punctual in meeting all deadlines, helpful in answering all questions, even after move-in. I highly recommend Shea builders for their quality and professional services.

Thank you all very much!

They build a good product

Great experience. Highly recommend! Thanks, Shea!

We love the community. Throughout the building process the communication could have been improved. As an example, we were given a closing date and then two days before the close were told it was not going to happen. Despite the fact that the Shea representative knew we were in a rental and had given notice. One issue that may contribute to communication issues is the staff turnover seems very high. Additionally while some of the subcontractors did stellar work others are not as diligent. At the end we are happy with our home despite some repair issues that are under way

Everything went so smoothly.....from selecting the lot to completion of the home and loan! I love it here!

Overall, experience was pretty good.

Everything has been going well.

Overall decent for the price but 2 major issues. - The walls thickness are probably at minimum allowed by the state law, according to another Builder that I have asked. Apparently some builders are trying to save money on materials so they cut back on building homes the proper way. The sound travels easily through the Walls, I mean literally any sound. I could be in the master bedroom brushing my teeth and someone in the kitchen can hear my electric toothbrush!!I can even hear my Neighbors talking at night from inside their house. No, they’re not being loud typical conversation, cuz I can literally tell. - They claim their homes are energy efficient and windows are sealed pretty tight. Definitely neither are true. Yes they have led lights for all their light bulbs, but that’s about it. If I can smell my neighbors bbq with my windows and doors closed that’s not air tight nor energy efficient. ... More

The Shea team was great. I felt the communicated throughout the process and I always knew what was happening with the construction of my home. Everyone was extremely friendly and knowledgeable. it was an easy, stress-free and enjoyable experience. Love the quality and workmanship of my home.

We love our house & lot.

Overall construction and design is excellent, didn't had any issues with the building quality

This is our second Shea home. We have built custom homes for ourselves in the past, but nothing beats the quality and workmanship of a Shea home. I also really appreciate how fast all the superintendents have responded to questions and concerns. They were simply great! Shea is the best!

The initial home-buying process went smoothly, although it took the company a long time to finish building my home. Now that I'm in it, I see issues with some of the workmanship, mostly with what appears to have been touch-up work to finish the job. Some of the painting, cabinetry, and other installations were done very sloppily, as if the workers rushed to finish and get out of here. Dealing with these and other issues with Shea's Customer Service also hasn't been the best experience. The representative I've been working with to fix problems doesn't communicate well at all, and she gets things wrong or forgets things all the time. When I've pointed them out to her, she's gotten rude, defensive, and even accusatory, as if these problems or misunderstandings are my fault. She just doesn't seem to care about my convenience or overall satisfaction. She makes decisions based on what seems satisfactory to her or what she thinks I should just accept, instead of asking me about what I want, including when repair technicians are scheduled. She doesn't apologize for mistakes and miscommunications, and gets upset if I don't just accept her decisions and treatment, to the point where she won't even respond to me. I don't look forward to having to work with this person for the next few years. ... More