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Shea Homes Reviews
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What Homeowners Have to Say About Shea Homes.
Shea Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.3 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Shea Homes 1998 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Into the sunshine
- Christina V.
- Verified HomeBuyer
- May 01, 2024
- OCALA, FL
From our first meeting to post closing it has been a very smooth process. In the beginning we were just looking and we were not sure of our timeline. There was no pressure. When we were ready was up to us. Once we pulled the trigger everything moved quickly and flawlessly. The home is beautiful and we love it! It is so beautiful my sister just bought a house from Shea!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Excellent home in great community.
- Anonymous
- Verified HomeBuyer
- April 26, 2024
- Front Royal, VA
Workmanship very good, only small issues with new home that are addressed in reasonable timeframe! Regularly conducted inspections help to uncover and resolve any issues.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
New home, new community, getting settled
- Judith F.
- Verified HomeBuyer
- April 24, 2024
- Bonney Lake, WA
From our first visit in 2023, to our move-in this past February we have found this home design and buying experience to be superior overall.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great Home Great Experience
- David G.
- Verified HomeBuyer
- April 24, 2024
- Chula Vista, CA
Very easy to work with Shea Homes and a great customer experience
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Love our new Shea home at Trilogy Lake Norman
- Anonymous
- Verified HomeBuyer
- April 18, 2024
- Denver, NC
We had a wonderful experience from our very first interaction with Sara our customer sales rep, the Design Team, and working with our Field Manager Brad throughout the build process. The Shea team did a great job keeping us updated each week of the process. We love the neighborhood Shea has built and all the amenities to enjoy.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
The entire team has been helpful and attentive to our needs!!
- Korey M.
- Verified HomeBuyer
- April 18, 2024
- San Tan Valley, AZ
This is the 3rd home we have built and this was by far the best experience!! The team kept us well informed on the status of the entire home build.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Matt, Scott and Jen are awesome. We could not be happier.
- Terence M.
- Verified HomeBuyer
- April 10, 2024
- Rio Verde, AZ
Shea has a great team! Always transparent and a pleasure to work with.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Everyone who worked with us during the purchase of our new home were terrific. Our first contact was Matt in the sales office. Our experience with Matt. Sold us on Shea Homes. Everyone we met from then on, Mariel, Tony, Mike and Ken have been terrific.
- Vicki M.
- Verified HomeBuyer
- April 10, 2024
- Brentwood, CA
We love our new Shea home. The house was completed on the date promised. During the construction, we were notified of each major step as well as pictures of each stage of building. Issues that came up during the walk through were addressed immediately. Great communication and great people to work with. We could not be happier.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Sales staff was very helpful and friendly.
- Lee N.
- Verified HomeBuyer
- April 10, 2024
- Las Vegas, NV
I was shown all the options that were included with my purchase. It was a comfortable purchase and any questions I had were answered promptly.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Ryan and Jen have been super!
- Michael B.
- Verified HomeBuyer
- April 09, 2024
- Rio Verde, AZ
Cannot say enough good things about Ryan. He was fantastic throughout the build process by keeping us updated and setting realistic expectations. We really felt like we had someone looking out for us! Jen has kind of taken over the mantle now that we are living in our home and early indications she will be just as responsive. They are both great representatives for Shea who have and will continue to personalize the process.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Carmichael
- Jeanette C.
- Verified HomeBuyer
- April 03, 2024
- Tomball, TX
The entire process from start to finish was great
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Very Responsive
- Sheryl P.
- Verified HomeBuyer
- March 29, 2024
- Front Royal, VA
All personnel respond to all my issues in a timely manner.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Shea is the Dream team
- Jessica H.
- Verified HomeBuyer
- March 26, 2024
- Phoenix, AZ
From start to finish the team at Shea Homes has been a delight to work with. They have made us feel welcome and at home from the very beginning. We love our Shea Home more than we dreamed we would. The quality of the build is better than any home we've ever owned. Thank you Shea for a an experience that met and surpased our expectations.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Customer Service
- Marisa G.
- Verified HomeBuyer
- February 27, 2024
- Tomball, TX
This is the second home my husband and I have purchased and the experience was amazing. Matt was super friendly and so helpful. Any questions we had, he answered. And if he didn't have the answer, he called around until he got us an answer. Shea really takes buying a home to another, more enjoyable, less stressful level. My cousin was with us as we purchased our home and seeing how we were treated and how happy we are, she went with Shea and just moved into her own home. JUST A FEW HOUSES FROM US! Shea truly is about quality and not quantity, unlike every other builder we've looked into. ...
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great overall Experience
- Ali H.
- Verified HomeBuyer
- February 24, 2024
- Avondale, AZ
Shea team are very gentle and nice throughout the whole process. Love shea builder homes are beautiful inside and out and very detailed. The process is very smooth with them from the beginning to close.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Owner of one of property
- Hong C.
- Verified HomeBuyer
- February 21, 2024
- Ventura, CA
I love the design and the selling service and the warranty service. This is the best house in CA. But please talk to HOA management company and do not control too much.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great home buying experience
- Charles B.
- Verified HomeBuyer
- February 20, 2024
- Wickenburg, AZ
Beautiful home, finished ahead of schedule, great buying experience
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Teamwork Built Our Home
- John C.
- Verified HomeBuyer
- February 13, 2024
- San Tan Valley, AZ
From the moment we visited the project to the day we received the keys the Shea Team invited us in to our home building process. With so many steps along the way Shea followed their process to prepare for and finish steps along the way. As a buyer we have to trust and as a buyer we have to follow through on buyer’s responsibilities. When everyone is working together success is the outcome. Overall communication is vital and Shea does that very well. Comparing Shea projects with other projects it is almost not fair. Many builders try to keep buyers away from the process which results in ...
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Turnover Process
- Kevin D.
- Verified HomeBuyer
- February 13, 2024
- Rio Verde, AZ
The punchlist walk thru and final acceptance of home was exceptional. Items noted in our punchlist walk were all thoroughly addressed.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Happy home owners.
- Vivienne C.
- Verified HomeBuyer
- February 13, 2024
- Ventura, CA
The whole process of buying our townhouse went smoothly. Patti and Philippe were amazing.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Joe at Verde River
- Joseph D.
- Verified HomeBuyer
- February 07, 2024
- Rio Verde, AZ
Working with Shea on this build was great. Obviously a lot of moving parts and decisions to be made. We felt supported the entire way and the professionalism demonstrated by all involved provided confidence and comfort. Many thanks to Kara, Bryan, Theresa, Steve and all others behind the scenes. We really appreciate your help and support along the way.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Jim
- Dr James J.
- Verified HomeBuyer
- January 02, 2024
- Rio Verde, AZ
We have been delighted with the Shea experience. Our sales representative,Matt is the most honorable, thorough and responsive person we have ever experienced. Shea makes the home building process seamless with no stress.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Welcome to my AZ home
- Ralph B.
- Verified HomeBuyer
- January 02, 2024
- Rio Verde, AZ
This is my first time building a home in a new location. It will be a main residence soon. From start to finish, Shea was wonderful. Kara in sales office called us about a lot, set us up with the design and build team, and answered all questions honestly and quickly. Jason, the GC for the build, kept me informed, sent progress photos, and held my hand the entire way through. What could’ve been very stressful became very simple.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Attention to details and very responsive.
- Roger P.
- Verified HomeBuyer
- December 27, 2023
- Kuna, ID
Quality employees are the best part.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great first home buying experience.
- Ko shoy L.
- Verified HomeBuyer
- December 21, 2023
- San Diego, CA
Great first home buying experience. Highly recommend Shea Homes
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
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