Shea Homes Reviews

The home buying process was good. They kept constant communication with me throughout the build. The home has many smart features that other builders don’t use so it’s nice to see that. The workmanship of the home is good, there were some areas that could have been done better. The team is working with me now to get those things fixed. Overall decent experience.

My house had very few issues. The products used were very nice and delivered using a very efficient process in spite of the COVID restrictions. I did point out to the right people an issue with the wrong door. They should have listened, I even sent an email on it but it was not corrected until after delivery, making a lot more work to correct. That was unfortunate and irritating.

The builders are very nice and professional. They were very transparent about everything. They’ll listen to your concerns and suggestions and will do their best to incorporate it in your home. I couldn’t ask for a better quality service

The builder did a good job. Just a little slow to follow up with little things to be corrected.

The sales team And engineering team was really professional and very much informed in each stage.They treated customers very well.

Beautiful home, well built, great neighbors

I really enjoyed working with Korbin, he was knowledgeable, very responsive and always on top of things. The construction was quick, but with that as usual there were some issues. Even things that were pointed out months in advance didn't get fixed before completion, and still haven't been fixed 2 months after move in even after promised within 10 days. Overall 4 out of 5!

Great customer service after the fact!

Shea allows a home buyer to work with the teams to answer questions and address issues.

I love my new home, and working with the Shea team was a great experience! They kept me informed during the building process while keeping on schedule with the date of completion. Any questions or issues have been promptly resolved, great experience!

Trusted , very friendly and helpful

Front start to finish you will like someone has your interests at heart. Followup to any questions is fast. And if someone does not have the answer, they find out. It went very smoothly and I cant say enough about the customer service.

The buying process was mostly good but at times we found it difficult to collaborate on issues or concerns and are still dealing with a couple of items. We're also very disappointed with the dual metro district situation and that added lifetime cost of ownership.

It is the first home we have lived in that I didn’t build. It was a great experience and we have a beautiful homesite!

good quality construction, good initial orientation which seemed well organized. Sales staff were " low key" and didn't make me feel rushed

Once the ink was wet on the purchase agreement, Shea's entire attitude changed towards me. It's taken several months, but I believe we are back on track. Patrick has treated me fairly. Just too bad it took so long to get to this point. love the community, and the stunning vistas. My advice, less focus on the next home sale and more focus on the customer you just sold to.

Easy to work with and enjoyable staff throughout the process.

Overall we were very satisfied, the experience was better than expected.

Great customer service experience from A.Wong and C.Meyers . Outstanding And prompt responses to questions and overall knowledge and organization skills to make overall experience go as smooth and seamless as possible

Great house ! Love the design and quality.

Would recommend to anyone looking for a new home

Shea are amazing - they build a beautiful home and their staff are fantastic. However the landscape company are awful, the pool company are the worst at customer service and the ‘smart home’ and alarm company are impossible to deal with and do incredibly shoddy work.

Great quality and best design for the house. Satisfied with Shea homes.

Service has been great from sales to service!!! Really appreciate all the attention!

Buying a first home is dream come true moment, having a builder like Shea where the quality is top-notch, systematic process and correct timeline estimates, definitely make you feel safe and secure. Happy we chose this builder, we strongly believe this is going to pay us off tremendously in the long run.