Shea Homes Reviews

Jared Sully our field manager inherited us after a rather slow and lackluster start to the building process, our initial field manager wasn’t great. Too many mistakes and oversights. Jared was appointed to us a few months in by Scott Ray to handle the final build out. Jared was phenomenal! He got things on track and didn’t settle for mediocrity. He truly believes in doing things right and right on time. Hands down, Jared Sully is the reason for our trust in Shea Homes. He is truly an asset to Shea Homes.

Our Sales Person and Field/Site Manager were willing to do whatever it took to make us happy. Above and beyond what might be expected.

This process has been really easy for us. Shea was really great about correcting some minor issues we had after closing. I would recommend Shea Homes to anyone

Good streamline process and communication throughout the whole buying and building process

This was my first experience buying a new house from a builder, and they exceeded my expectations.

Staff are very efficient, and helpful especially June Jeung who help and guide me through the loan process. Kudos to all staff of Shea Langston- Karen, Maria, Derek, Octavio!!!

My home buying experience with Shea was great.

They care about the build and entire process

Home was very well built and products supplied were of good quality. We we delayed by over 2 weeks which caused us problems with rental housing and extra storage costs for our furniture

We are pleased with our home and we feel that Shea deserves the good reputation that it has. We had a couple of issues when we first moved but they have been resolved. The customer relations people have been excellent. We were a little disappointed with the slow response of the HOA on some issues but that is improving. (We are very supportive of a strong HOA by the way but they should answer phone calls and e-mails promptly.)

We have had a brake down with first review issues being completed.I have to mention outside paint job was not close to your standards.

Quality home; Representative ensures any concerns are answered on a timely basis as well as any fixes are done immediately after each inspection.

Overall we are satisfied with the new home despite some minor issues, which were addressed during one month follow up. They are quite responsive to issues and repair requests.

Pretty nice home and customer service overall is so far okay. Beware of what is standard and included in the price vs. what is considered an upgrade extra. They can add up to a premium price very quickly. Attention to detail in the fit and finish during construction could use a bit of improvement with closer quality control.

House was delivered on time as stated several months prior. We were sent pictures and updates of the progress. Had virtual meetings with design teams and two on-site walkthroughs, as we lived hundreds of miles away at the time. There were a couple of issues when we moved in, but Shea took care of them right away. We love our new home and the location.

I will hold back on statement for now.

Shea makes the extra effort, whether it’s extra care in leveling walls, changing to a better AC Vendor midstream or providing upgraded door locks, thermostats and garage doors. They even bought and installed longer fan operation chains when I let them know during the walk-through that they were too short.

It is very difficult to find a quality built home of 2000 square feet or more in California for under $750,000 but here at Rice Ranch, in a wonderful community, at home with nature we have found just that.

The homes are built with a group of helpful people.

The service that was provided when choosing our home was great

These are nice people to work with from the sales staff to the warranty department.

Solid build quality and workmanship. Quick response to issues. Super friendly reps and construction supervisors. Keep buyer informed regularly during construction phase.

The sales staff were great. Transition team were terrific. Site is well designed and home is great.

I was really impressed and grateful throughout the whole experience

Sale staff exceptional in all phases.. making the process less stressful..