Shea Homes Reviews

The bill took a really long time. Some areas of workmanship are real poor. Response to issues is poor.

I enjoyed my home buying experience. With so many builders in Houston we chose Shea partially because of their sales rep. She made us feel at home as soon as we stepped through the model home’s door. My home is beautiful. Every morning walking out of my bedroom I feel like I’m at a resort.

High quality workmanship, good communication and attention to detail.

The hardware for all cabinets and drawers were not an option. Cabinet and drawer pulls are necessary but not provided. Was not given option to add electrical outlets (buyer needed) while building. Costed more to cut through drywall to add later. These are simple things that Shea could have provided that would make a lot a difference to a home buyer.

I have purchased several homes over the years and my new Shea home is by for the worst. The only reason i purchased the home is i was being relocated by my job and needed an inventory home immediately and this one was available. Everything in this home, the sinks, the tubs, the fixtures, shower heads, lighting, light switches, door knobs, ceiling fans, faucets and cabinets are all of the cheapest quality. I wouldn't think that such cheap material would be used in a 410k home. The paint and caulk was finished extremely sloppy. I have been living in the home just over a month and i have noticed the the tubs and sinks have scratches, I have found chips in counter tops, areas of exterior brick work missing mortar. This home was just thrown together by the cheapest bid winner. I researched some contractors the Shea builders hire for work and some of the contractors average 2 and 3 stars with aweful reviews. I expected more but i am disappointed with my new purchase. Living in the home i am constantly finding new things that are wrong with the home. Would i ever buy another Shea home or reference anyone i know to buy a Shea home, the answer is simple NO! ... More

The painting and interior work is horrible the cabinets are weak please don’t rush your inspection cause there will be a lot of thing you notice once you settle into your home

The variety of floor plans was great and the Shea associate was very knowledgeable and helpful. The design process was fun and the follow up was great. The team delivered on time and made the move-in smooth.

Communication throughout the process was great! Quality is outstanding. Love our new home!

Everything but Shea Mortgage was great! The loan officer was difficult with a super easy loan. I had to correct him on how he calculated my debt to income ratio. Unfortunately, I realized he made other mistakes after we purchased our home. This mistake resulted in a higher interest rate which is very upsetting. The loan officer made purchasing this home a bad experience. I do not recommend Shea Mortgage. Otherwise, Shea builds a high quality home and customer service from Shea as a builder is outstanding.

I have a great experience with the follow up our Rep Ryan has been very responsive.

Our journey was great! The thing that stood out to me most was the attentiveness to our needs. Everything has been handled so professionally and in a timely manner. The follow ups and eagerness to address issues is head and shoulders above our other experiences with other builders. We would only ever buy a Shea home again if we were to move from our new dream home!

The after sales service is horrible to non existent. Electric work shoddy at best. Shea is leaving Trilogy and abandoning we who recently purchased.

I love Shea Homes! I had the best experience with Shea’s Sale representative, Mike C. and his manager Justin. They were always quick to resolve any issues while we going through the home building process. The Superintendent Mike K were always helpful to fix issues as well. Overall, I really love Shea homes. Great design, price fairly and excellent warranty service as well. The builder that “Cares”

Fantastic, very happy to be back !

Seems to be higher quality than other builders.

House met our expectations and then some. Very happy with all the personal involved in the transaction.

I had a very good experience from sales to the final inspection of my new home.

Excellent quality of construction and finishes

I was thrilled with the purchase of my home, Terry our sales rep was exceptional as was Manny our building Forman and Victoria our CS rep. Like every new home there were things that needed to be attended to and some were taken care of quickly and others we are still waiting on. Overall we love our home and the community and would highly recommend Shea and Trilogy at the Polo club .

From the day we walked into the sales office till even after we had closed and moved in....Shea homes has been the absolute best!!! The staff is over the top wonderful David and Josh are awesome!! And now, Tallifer...all are so helpful and prompt with responding to any issues. The quality of the home itself is outstanding!!! Would definitely recommend Shea Homes!!!

Jared Sully our field manager inherited us after a rather slow and lackluster start to the building process, our initial field manager wasn’t great. Too many mistakes and oversights. Jared was appointed to us a few months in by Scott Ray to handle the final build out. Jared was phenomenal! He got things on track and didn’t settle for mediocrity. He truly believes in doing things right and right on time. Hands down, Jared Sully is the reason for our trust in Shea Homes. He is truly an asset to Shea Homes.

Our Sales Person and Field/Site Manager were willing to do whatever it took to make us happy. Above and beyond what might be expected.

This process has been really easy for us. Shea was really great about correcting some minor issues we had after closing. I would recommend Shea Homes to anyone

Good streamline process and communication throughout the whole buying and building process

This was my first experience buying a new house from a builder, and they exceeded my expectations.