Shea Homes Reviews

Shea builds quality homes and communities!

Sales process and team were great and very responsive. The customer service person, Troy, who we've done walk-thoughs with is also exceptional. He listens, validates, responds with corrective actions.

Fantastic communication and attention to detail. We never felt out of the loop. Zack and Krystal are amazing!

Reasonable value in a friendly and highly amenitized community. Service was good both before AND after the sale.

The builder was on time even with the pandemic. The time was followed. The downside is when we asked about the backyard to the Sales team how large it would be, the answer they said, it would be similar to the model homes. That wasn't the case. It was smaller. As a buyer, we would expect the same exact thing from the model home. Also, solar system comes with the house, but it's taking forever to get the activation done.

Great experience working with everyone at Shea. Thank you.

Very smooth process, Shea responded to any concerns in a very timely manner

I was pleased with the fact that after the contract and options were agreed upon, no additional surprise costs arose. Also, despite COVID, Shea was able to complete the home on time as scheduled.

My sales girl was my saving grace. She helped me with the many questions I had. Moving from another state, being homeless for nine months while my home was being built and traveling with three cats and a dog, across the USA, to stay with friends and relatives, during Covid wasn't easy. D. C. was so wonderful to answer all my questions often, and always within 24 hours.

Great service ,very nice house

Everyone was very courteous and respectful.

We love our new home.

We are so happy with our Shea home. Thank you to the Shea Team for all you have done for me and my family.

They are really concerned about the buyer.

The staff at Shea Homes are outstanding professionals who really care about the home buyer. They are knowledgeable, patient, kind, helpful and very nice to work with. First time Shea home buyer. Will recommend to all my friends. Thanks so much.

Struggled somewhat with the sales team but am overall satisfied now that I've moved in

Pleasant experience from start to finish. You can tell everyone really cares about the Company they represent and the Houses they built. Great Job!

A lot of sloppy work. Paint spots on floors. Crooked stove vent. Countertops installation half-assed. Multiple cabinet scratches. Cheap toilets.

These Builder or executives who face client are very rude, shows attitude and not respected at all. They are not customer friendly, they are not flexible at all when it comes to setting up any appointment.

Shea is a first-class builder with unmatched attention to customer experience. This is my fourth “new home” purchase and the best, to date. From the professional sales and mortgage team to the knowledgeable field manager and responsive customer service representative, Shea earn high marks. Highly recommended!

Best new home location， best design/constraction/sell service！best price and loan service！Very satisfactary being a first builded new house owner in the Briar Square，Mountain House，CA！Thanks Shea Home ！

Good, well constructed home. Great facilities (fitness center, boating, tennis etc. Lot's of stuff to do.

From sales to design center to buildout, every interaction we had was helpful and informative. Really felt like everyone was on our side helping to get our home just right. Very positive experience.

There are way too many issues with the quality and workmanship of the house. Very disappointed with the builder. I'm spending hundreds of hours that the builder should have spent in the first place to quality check their production and fix the issues. They shouldn't fall on the shoulders of home owners.

Olivia who helped us through all the time from showing us the various styles offered to moving in was a wonderful help.