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Shea Homes Reviews

What Homeowners Have to Say About Shea Homes.

Shea Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.3 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Shea Homes 2104 homeowner reviews to learn why they are the right team to build your new home.

Shea Homes

has 4.3 out of 5 stars overall

2104 Reviews

Ratings by Category

Overall 4.3

Quality 4.1

Trustworthiness 4.3

Responsiveness 4.2

Customer Reviews

Shea Homes - Shea Homes have great workmanship!

  • Anthony P.
  • Verified HomeBuyer
  • November 19, 2020
  • Brentwood, CA

Shea Homes have great workmanship!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Shea Homes - My family very enjoyed!

  • Thanhhai N.
  • Verified HomeBuyer
  • November 19, 2020
  • Garden Grove, CA

My family very enjoyed! Thanks

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent service

  • Paige F.
  • Verified HomeBuyer
  • November 19, 2020
  • Peoria, AZ

Extremely responsive with any issues and quality build. Customer Service is something Shea takes to heart!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Shea Homes - Overall a reasonable experience.

  • Christopher K.
  • Verified HomeBuyer
  • November 18, 2020
  • Huntington Beach, CA

Overall a reasonable experience. While a large company centered on process, people make or break their experience. We did run into some bad apples, but that was made up to some degree by others. We are still awaiting for the customer service to meet our expectations.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 1

Shea Homes - Trilogy - Shea homes have a reputation for building a well constructed

  • Anonymous
  • Verified HomeBuyer
  • November 18, 2020
  • Indio, CA

Shea homes have a reputation for building a well constructed home and that’s why I chose them over other developers in the area. Great club house with many classes to choose from.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Good Experience in buying the house

  • Abhishek R.
  • Verified HomeBuyer
  • November 17, 2020
  • Fremont, CA

The process of buying the house was good. It was not easy but it is long and gone through step by step process. The only thing I was hoping about the property tax amount should have been mentioned clearly during initial days of the purchase of the house when they have sold many house in the same complex. The amount was not clear until last min to us. Except that I had good experience in buying the house with Shea.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Cooperatio n

  • Stephen S.
  • Verified HomeBuyer
  • November 17, 2020
  • Wickenburg, AZ

The experience was exceptional. We have purchased several new homes and this was the best experience

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Shea Homes - Trilogy - Although we were unable to be present during the construction

  • Jay S.
  • Verified HomeBuyer
  • November 17, 2020
  • San Tan Valley, AZ

Although we were unable to be present during the construction process, when we were ready to move in, everything exceeded our expectations

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Shea Homes - Love my new home it is exactly what I wanted and the sales team

  • Harninder C.
  • Verified HomeBuyer
  • November 17, 2020
  • Tracy, CA

Love my new home it is exactly what I wanted and the sales team and the rest of the team is so helpful even after I settle down they still want to make sure if everything is workings out good for me.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Shea Homes - I have satisfied most of all at my house.

  • Young C.
  • Verified HomeBuyer
  • November 17, 2020
  • Highlands Ranch, CO

I satisfied most of all in my house. But just one I want a water supply plant on the other side of my house.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Professional

  • Deborah M.
  • Verified HomeBuyer
  • November 16, 2020
  • Katy, TX

They entire team was very professional and did what they said they would do when promised. Great team and love our new home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

What a home!

  • Kyle B.
  • Verified HomeBuyer
  • November 16, 2020
  • Peoria, AZ

Kudos to shea for coming up with a new, innovative, out of the box floorplan. Our single level flourish model is beautiful and we love it! Only wish that the design center had more samples of their finishes. Some of the samples did not show the variations in the material (which is normal), but not to the extent we encountered. Although it was a little misleading, we made it work, and after 90 days we're still in love!

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Shea Homes - The entire experience from day one to day of closing was pretty

  • Raul A.
  • Verified HomeBuyer
  • November 12, 2020
  • Queen Creek, AZ

The entire experience from day one to day of closing was pretty right on. All very pleasant and professional and treated me and my family with respect

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

Customer Service

  • Vanessa D.
  • Verified HomeBuyer
  • November 12, 2020
  • Garden Grove, CA

All the employees we’ve interacted with especially Linda at Shea provides exceptional service. Home technology was a plus! We are please with our Shea home.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Shea Homes - many things that were not complete at move in, had to deal with

  • Anonymous
  • Verified HomeBuyer
  • November 12, 2020
  • Huntington Beach, CA

many things that were not complete at move in, had to deal with workers coming to fix things for the past 4 months

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Good price

  • Jai R.
  • Verified HomeBuyer
  • November 12, 2020
  • Carlsbad, CA

Very good floor plan

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Shea Homes - Good customer care and quality construction.

  • Vimal G.
  • Verified HomeBuyer
  • November 12, 2020
  • Tracy, CA

Good customer care and quality construction.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Experience was pretty easy.

  • Kevin C.
  • Verified HomeBuyer
  • November 12, 2020
  • Tracy, CA

Overall the experience was easy and fairly quick.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Shea Homes - Great quality of work and very quick response to respond to any

  • Cory C.
  • Verified HomeBuyer
  • November 12, 2020
  • Humble, TX

Great quality of work and very quick response to respond to any issues

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Opportunity to show a great sale clouded by poor workmanship

  • Melissa D.
  • Verified HomeBuyer
  • November 12, 2020
  • Queen Creek, AZ

While the sale of the house and responsiveness to issues is actually very excellent. I feel the quality of work was very poor and attention to detail was extremely lacking. Having to work through all the issues and make sure they get resolved seems like it could have been avoided had the work been checked thoroughly before signing off on it. Customer care rep. Dominick has been very helpful though to make sure work will be repaired to customer satisfaction and always follows through with requests.

Total Score 4


Quality 2

Trustworthiness 4

Responsiveness 5

The value for money that I got from Shea was Amazing

  • Anirban G.
  • Verified HomeBuyer
  • November 11, 2020
  • Tracy, CA

As a first time I was apprehensive of how it will be, but the Shea team helped me step by step throughout the home buying process. Most importantly since I was one of the first 3 buyers in this community we got a really good value for money.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Quality product

  • Paul H.
  • Verified HomeBuyer
  • November 11, 2020
  • Littleton, CO

Really nice houses in beautiful communities

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Quality and workmanship

  • Randall P.
  • Verified HomeBuyer
  • November 11, 2020
  • Rio Verde, AZ

Great experience...nice people to work with...good team work. A few explanations could have been explained a little better, not living in this environment before, but all in all, very satisfied and pleased.

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

If we did experience any issue they were quick to address it and resolve it. This builds confidence in a builder and the overall experience.

  • Dean R.
  • Verified HomeBuyer
  • November 11, 2020
  • San Tan Valley, AZ

We have complete confidence in Shea Homes to build and stand behind a quality home. We are very pleased with our overall experience and the professionalism of their entire staff from the Sales Office to the Project Manager to the Mortgage to the after sales customer service.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Shea Homes - Trilogy - Shea Homes builds a Great quality home.

  • Steven W.
  • Verified HomeBuyer
  • November 11, 2020
  • OCALA, FL

Shea Homes builds a Great quality home. Beautiful Community!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5