Shea Homes Reviews in Washington, VA

I appreciated the weekly email updates.

Our salesman person was outstanding. He was informative, friendly and always there to answer our questions

Attention to our wants/needs was outstanding. Communication during the process was outstanding. Many thanks to Frank, Michael and John.

Expect less than full candor from Shea, reluctance to address for builder to correct reported issues, certain paired windows that do not match in size, haphazard interior work with wall surfaces, and incomplete resolution of all reported issues at one month walkthrough. Many issues were missed by time of closing by the builder at the first walkthrough. We expected much better and now have to endure two years of ugly construction behind our home and also occasional blasting that will continue for awhile, both of which we were not told about by Shea Homes.

The painting job is really bad, lots of errors and missed areas, paint spatter all over cabinets and floors.

I had been out of the home sale market for over 35 years and Shea made me comfortable, explained all that needed to be accomplished and addressed my concerns along the way.

I have bought several new homes in my lifetime. Shea rates as among the most honest and responsive of builders. Very satisfied customer.

Shea runs a well oiled process.

Be aware that if you buy a “Designer” home, it’s nothing more than a spec home with no extras. I’ve already spent $25k upgrading things…not happy about that.

We lived out of state during the construction of our home. The Shea team made that process relatively stress free by communicating with us regularly with photos and email updates regarding the construction progress.

SOD was laid unevenly. Cabinets had obvious damage and was incorrectly installed. Electrical mounts are crooked. Cracks already showing up in the driveway and basement foundation. Porch concrete discolored. Baseboards were poorly attached with no pride in workmanship.

All I can review is my experience-but it has been amazing. Love my home .

Attention to detail was lacking on the final product for deliver. On our week prior to close the walls in the house were not painted the correct color.

I Love my Shea home!

Start to finish top notch experience.

The quality of our home is excellent. Our customer service rep, John is very responsive to our questions and resolves any issues quickly. He also follows up to be sure the issue has been resolved.

Only slight drawback is that the homes are too close together.

Excellent builder with a high quality product.

Overall our experience with Shea Homes and Shea Mortgage was very positive. We are enjoying our new home very much!

Everything has been going well.

Shea Finance was terrible we ended up not using them and had to pull money from savings to pay cash for house. Never recommend anyone to deal with Shea on the financial side.

Great lock step buying process.

Home is well insulated due to use of 2x6 studs. Seems solid.

the whole process was seamless and it continues with the service rep.

First 30 day punch list was long but expected. Our customer service rep assigned to our house was on top of all the issues. The trades were great and responsive to the issues as well. Only wish the dust and truck traffic would be improved by requiring trucks to use the access road.