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Village Builders Reviews
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What Homeowners Have to Say About Village Builders.
Village Builders has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.8 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Village Builders 264 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Great choice
- Vrajesh M.
- Verified HomeBuyer
- July 23, 2019
- Richmond, TX
I cant be more happy than i am after making the decision to purchase Village Builders home over other builders
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
House buying experience
- Dale H.
- Verified HomeBuyer
- July 17, 2019
- Bulverde, TX
We feel we got good value for the price. We got good response from our construction rep until it was time for a switch over to a longer term rep, then he was unavailable and didn't return our calls ( not even to say contact another person). Most all problems and concerns were corrected.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Bad Experience
- Darryl W.
- Verified HomeBuyer
- July 17, 2019
- Euless, TX
We experienced problems from the beginning of the process until the end. There’s sloppy workmanship and we’ve had to contact the community representative to get him to fix numerous things.
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 3
New Buyer
- Pragnesh M.
- Verified HomeBuyer
- July 16, 2019
- Lewisville, TX
The quality of products and the craftsmanship needs some works and need to user higher quality of products and appliances based on the value of the house and the neighborhood. Overall, I am enjoying my new house.
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 3
Overall Working with Village Builder's Team
- Syed S.
- Verified HomeBuyer
- July 10, 2019
- Frisco, TX
- Financing process was tedious but finally it worked out fine. - calling for repairs is very slow and challenging process.
Total Score 3
Quality 4
Trustworthiness 4
Responsiveness 2
Outstanding Value
- John S.
- Verified HomeBuyer
- July 09, 2019
- Conroe, TX
The quality of the construction the extras the upgrades are far better value than any other builder I've experienced in the Houston area
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
My Review
- Anonymous
- Verified HomeBuyer
- July 09, 2019
- Cypress, TX
Responsiveness to certain issues is very slow
Total Score 3
Quality 4
Trustworthiness 3
Responsiveness 2
Perfect Home!
- Christopher R.
- Verified HomeBuyer
- July 09, 2019
- Richmond, TX
Great location and awesome workmanship!!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Excellent builder, excellent products, and hight prestige
- Felipe C.
- Verified HomeBuyer
- July 02, 2019
- Tomball, TX
Life is priority, and good homes comes with it
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Village Builders - Several issues pending in my home from closing that have not
- Anonymous
- Verified HomeBuyer
- June 28, 2019
- Austin, TX
Several issues pending in my home from closing that have not been addressed and new complaints not addressed.
Village Builders responded:
Thank you for sharing your concerns with us. Please send a message to us at corporatecustomercare@lennar.com with your outstanding items, so we can follow-up for you. – Lennar Customer Care
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 1
Village Builders - Extremely disappointed in the quality of work in my home.
- Jose N.
- Verified HomeBuyer
- June 25, 2019
- Bulverde, TX
Extremely disappointed in the quality of work in my home. The issues with my home have not been taken care of yet after 4 months of living here.
Village Builders responded:
Hi Jose, thank you for sharing your comments about your new home. We apologize for the delay you have experienced. Please email us the outstanding items to corporatecustomercare@lennar.com and we will review and follow-up for you. – Lennar Customer Care
Total Score 1
Quality 3
Trustworthiness 1
Responsiveness 1
Wonderful
- Maria A.
- Verified HomeBuyer
- June 21, 2019
- Austin, TX
So Happy in our New House We just had a problem with plumbing and Tommy the builder addressed the problem right away
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Very disappointed.
- Thomas C.
- Verified HomeBuyer
- June 18, 2019
- Austin, TX
We have had major quality issues identified prior to purchase that has been put off and put off. The most most egregious of which are the upstairs sub flooring. People have shuffled us off claiming things not to be their responsibility. People in general have been unresponsive And have chronically pushed off the repair of issues identified prior to purchase. And this whole game of closing work tickets after 10 days only to immediately reopen then seems like racket Village Builders uses to give perception that jobs are getting closed within 10 days.
Village Builders responded:
Hi Thomas, thank you very much for sharing your experience with us. We are sorry to hear about the difficulties you described. Please send a message to us with any outstanding items, so we can review and follow-up. Our email address is corporatecustomercare@lennar.com. – Lennar Customer Care
Total Score 1
Quality 2
Trustworthiness 1
Responsiveness 1
Too High a Slope of a Garage Drive Way
- John L.
- Verified HomeBuyer
- June 09, 2019
- Leander, TX
One garage has a very short drive way resulted with too high a slope that caused scratching the rear bumper of a low clearance sedan when backing out from the garage.
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
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