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Village Builders Reviews
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What Homeowners Have to Say About Village Builders.
Village Builders has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.8 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Village Builders 258 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Builder is not trustworthy
- Anonymous
- Verified HomeBuyer
- March 01, 2020
- Cedar Park, TX
We had issues with the building process & it was not addressed in timely manner. We were promised few issues will be fixed after closing the home. It’s been 5 months now from closing and the promised items are still not addressed.
Total Score 1
Quality 2
Trustworthiness 1
Value 1
Responsiveness 1
Doesn’t have ethics
- Anonymous
- Verified HomeBuyer
- November 29, 2019
- Frisco, TX
This builder village or lennar does not have ethics. They doesn’t respect their own properties when building around. Once they sold the house they don’t care about that property, very rude customer warranty department. When an issue arises it’s like a bouncing ball, like bureaucratic issue, pushing on each other rather then focusing to resolve the customer issue. Poor quality construction for the price paid. I built customer home in the past with the same price of high quality.
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Village Builders - We have had a horrible time with getting work done by our project
- Daniel P.
- Verified HomeBuyer
- October 06, 2019
- San Antonio, TX
We have had a horrible time with getting work done by our project manager ever since we finished our initial 60 day survey. He no longer responds to text or phone call, so we have been left with unfinished work. We are Very disappointed with Lennar, we do not ever plan on purchasing a Lennar home again in the future.
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Underwhelmed
- Joseph O.
- Verified HomeBuyer
- September 24, 2019
- Spring, TX
Sloppy building techniques and little to no control over contractors
Total Score 1
Quality 1
Trustworthiness 2
Value 3
Responsiveness 1
No response/ delayed response to issues reported post closure
- Pulla N.
- Verified HomeBuyer
- August 06, 2019
- Cedar Park, TX
Warranty manager not providing any eta to issues reported and take their own time to fix the issues
Total Score 1
Quality 1
Trustworthiness 1
Value 2
Responsiveness 1
Bad Experience
- Darryl W.
- Verified HomeBuyer
- July 17, 2019
- Euless, TX
We experienced problems from the beginning of the process until the end. There’s sloppy workmanship and we’ve had to contact the community representative to get him to fix numerous things.
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 3
Village Builders - Extremely disappointed in the quality of work in my home.
- Jose N.
- Verified HomeBuyer
- June 25, 2019
- Bulverde, TX
Extremely disappointed in the quality of work in my home. The issues with my home have not been taken care of yet after 4 months of living here.
Village Builders responded:
Hi Jose, thank you for sharing your comments about your new home. We apologize for the delay you have experienced. Please email us the outstanding items to corporatecustomercare@lennar.com and we will review and follow-up for you. – Lennar Customer Care
Total Score 1
Quality 3
Trustworthiness 1
Value 1
Responsiveness 1
Very disappointed.
- Thomas C.
- Verified HomeBuyer
- June 18, 2019
- Austin, TX
We have had major quality issues identified prior to purchase that has been put off and put off. The most most egregious of which are the upstairs sub flooring. People have shuffled us off claiming things not to be their responsibility. People in general have been unresponsive And have chronically pushed off the repair of issues identified prior to purchase. And this whole game of closing work tickets after 10 days only to immediately reopen then seems like racket Village Builders uses to give perception that jobs are getting closed within 10 days.
Village Builders responded:
Hi Thomas, thank you very much for sharing your experience with us. We are sorry to hear about the difficulties you described. Please send a message to us with any outstanding items, so we can review and follow-up. Our email address is corporatecustomercare@lennar.com. – Lennar Customer Care
Total Score 1
Quality 2
Trustworthiness 1
Value 3
Responsiveness 1
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