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Village Builders

Village Builders Reviews

What Homeowners Have to Say About Village Builders.

Village Builders has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.8 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Village Builders 252 homeowner reviews to learn why they are the right team to build your new home.

Village Builders

has 3.8 out of 5 stars in All Areas

252 Reviews in All Areas

Star Rating Breakdown

5 ★ 110

4 ★ 48

3 ★ 43

2 ★ 20

1 ★ 31

Ratings by Category

Overall 3.8

Quality 3.6

Trustworthiness 3.8

Value 3.8

Responsiveness 3.8

Customer Reviews

Village Builders - Extremely disappointed in the quality of work in my home.

  • Jose N.
  • Verified HomeBuyer
  • June 25, 2019
  • Bulverde, TX

Extremely disappointed in the quality of work in my home. The issues with my home have not been taken care of yet after 4 months of living here.

Village Builders responded:
Hi Jose, thank you for sharing your comments about your new home. We apologize for the delay you have experienced. Please email us the outstanding items to corporatecustomercare@lennar.com and we will review and follow-up for you. – Lennar Customer Care

Total Score 1

Quality 3

Trustworthiness 1

Value 1

Responsiveness 1

Very disappointed.

  • Thomas C.
  • Verified HomeBuyer
  • June 18, 2019
  • Austin, TX

We have had major quality issues identified prior to purchase that has been put off and put off. The most most egregious of which are the upstairs sub flooring. People have shuffled us off claiming things not to be their responsibility. People in general have been unresponsive And have chronically pushed off the repair of issues identified prior to purchase. And this whole game of closing work tickets after 10 days only to immediately reopen then seems like racket Village Builders uses to give perception that jobs are getting closed within 10 days.

Village Builders responded:
Hi Thomas, thank you very much for sharing your experience with us. We are sorry to hear about the difficulties you described. Please send a message to us with any outstanding items, so we can review and follow-up. Our email address is corporatecustomercare@lennar.com. – Lennar Customer Care

Total Score 1

Quality 2

Trustworthiness 1

Value 3

Responsiveness 1

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