WCI Reviews

Wood have Ben nice to get some blue paint for the house .I did not get house specs .

Good experience

I am generally more than satisfied with my condo and the amenities provided. The Builder is responsive when it comes to warranty work although you may need more than ordinary construction knowledge to get certain repairs completed properly. If I had one beef it is the Contracts, at least in Florida, are written entirely in favor of the Builder with the consumer having little right. The closing date set by the Builder will be adhered to even if your home is not fully completed and you do not have enough time to walk through and get repairs done before hand. Lennar will address your complaints, even after the closing, but when there are a number of major items that have to be fixed the buyer should have the right to delay the closing. Its amazing that we have some many rights when it comes to any other types of purchases or contracts that the Builders have been able to write their own contracts. This is not just Lennar issue but all major Builders. The contracts are for their benefit not the consumers. Blame your politicians. I am not trying to be ambiguous but I love my condo and all parts and would not hesitate to purchase a Lennar home in the future. Note all the contractors/supervisors on the job and that were sent to due warranty work were very professional, clean, neat, polite! ... More

The sales person was awesome. The building manager was terrific. The customer care rep could be more quick to respond to ongoing issues post closing.

I feel we have received good value for our purchase. Closing delays and bumps prevent a top rating

Sales and closing was professional, pre-warranty work was tedious (poor communications and follow-up, warranty work (communications and response) is good. administrative (Castle) is average, property manager was rude. Overall, we are satisfied with the quality of the house and customer service.

Upon purchasing the new build, it was explicitly stated that no customization whatsoever was allowed. This was fine as most of the finishes were pleasant, however, certain items that cannot be renovated without extreme costs are frustrating. Number 1: Insullation/AC Who uses standard R 30 which is code minimum on a wood frame second story in our area of FL. AC unit is undersized and there is clearly a major temperature difference when moving room to room even with the doors open. AC vents are inadequate for master suite. Only one vent for a huge room and it is not centrally located in the room. The returns for hot air back to the AC handler are only passive returns. Would have loved to opt in for sprayfoam insulation, active air returns, and or a properly sized AC. Number 2: Inspection/Walk Construction manager was pleasant to deal with. However, you don’t get to talk to him until the day of the closing and the customer service rep who is also the home warranty person will without diligence by the customer. Dictating what to put in the punch list exactly will gloss over some details. Be willing to push your closing to get them addressed. It’s my belief that this is done intentionally and not designed for the customers best interest. The customer should have the visit with the construction manager prior to the day of closing in. There should be a period after closing where they should handle little details to remove pressure off of the customer to have it done right before closing. They are taking advantage of an eager customer to overlook details. That said, the warranty department has been responsive and are pleasant to deal with. However, the process can be improved so that there is very little the warranty department ever hast to do. ... More

We love our home in Inlet Shore! We have the Flagler model and the home is beautiful - great floor plan. Great location! Overall, we are very happy. The only negative is that our final finishing and closing were rushed and we are reaping the benefits of the hurriedness now - almost 2 months in and still many items not cared for. The local Lennar team on site is as helpful as they can be, however, somewhere at the top there must be a disconnect. Many of our neighbors are experiencing the same issues. Would still buy again here, but with caution and attention before closing.

Very good materials and appliances/equipment quality, sub-standard workmanship with obvious issues that should have been identified by the builder during construction; most issues were addressed, few still open after 5 months. Also, upon closing/delivery, house was NOT clean and move in ready.

Love the home location, neighborhood, and design. Quality of materials and workmanship lower than expected for home on this price range. Good responsiveness on issues

These are not custom homes and the quality of the construction components and improvements and betterment’s are standard for mid-price housing units. The project managers are very responsive and do their best to work with you to get problems resolved. Almost all of the contractors have been very prompt and professional in the follow up work that need to be done. Given the pricing of the lots and units the quality is as expected. Issues: Too many changes in specifications from one phase to another. The information provided and the model representations available at the time when the decisions the buy are done were no longer offered when the next phase was built. This needs to be a much more transparent process and all information updated immediately in the sales office and on the websites. ... More

Generally we are very pleased. Items from the walk thru still remain 5 months later. Closing was a disaster as far as being able to lock down a date, over 1 week late. Parking situation not as described prior to purchase. It just seems to take forever to get anything done.

Overall good, but not great. WCI needs to work more on warranty issues. Not deny based on what I missed on walkthrough, or this issue is cosmetic. If things installed crooked, and wrong thi sis not a cosmetic issue.

I've had several issues with my new home, I guess that's expected with any new home. Joe, the customer relations employee has been wonderful with expediting repairs.

When we did our final walk through, our punch list was never completed. We were told by the realtor and construction manager that it had to go through the warranty guy now. There has been barely any communication on his end. We’ve lived in the house 8 weeks and our punch list is still not completed.

The home is beautiful. The design and layout is exactly what we wanted. But the quality of the workmanship, given the price paid, is really not good. Every time I have an independent contractor here for something they comment on the corners that the builder cut in building this home.

All warranty issue we had were addressed fast except cabinets ( kitchen and bathroom) . Is been taking forever! But the worst is, we are not requesting them to “fix” we are requesting to complete their job.

Read your contracts carefully.

Unilateral experience. What can you do for the builder, not what they can do for you. They control the building sites in the subdivision so if location suits you, you're stuck with them and they take advantage of their captive audience.

very poor job, and quality

Workers do not respect the homeowner or their other trades people. I had mirrors installed over exposed holes in the wall and a broken window from next door build.

Overall product was great. Communication during build process was lacking and multiple project leads caused for confusion. Post build issues were handled quickly.

Overall experience has been pretty good. Don’t like how limited you are with the builder doing anything outside the norm. For the money you pay you should have more options available.

Lennar builders were not responsive to us, prior to closing, and then pushed our closing when the house wasn't completed. We love our house, just not their business practices.

Garage was not insulated. Kitchen cabinets had few roll out shelves. Flat paint used throughout home.