WCI Reviews

Terrible experience and poor workmanship of home

We moved in almost 2 months ago with a long punch list from the walk through. Very few things on the list have been taken care of. and we have no idea when they will be taken care of. This is not our 1st house, but it is our first WCI house. We will never buy another WCI house again.

We knew about Lennar’s reputation but really wanted to live in this neighborhood. The quality of work is so poor. We’re having to have so many things re-done and we’re paying for other contractors to do the work because we have zero faith in Lennar’s abilities. I understand it’s hard to get laborers right now but that’s the job of the construction manager, to stay on top of things and make sure things are done correctly. And I’m not talking about minor repairs, they forgot a wall. A wall! Then they tried to patch it in and it looks terrible. Our paver driveway looks so bad that we had another company come out and they said the pavers are in such bad shape, they wouldn’t use them, they’ll have to redo the entire thing. When they did the garage epoxy, they WENT AROUND things that were sitting on the floor, so now we have areas with epoxy and other areas without. We have crown and baseboards that don’t line up, the drywall/painting look like a child did it. It’s beyond bad. It’s just really sad. I would be embarrassed to work for Lennar. If you must buy a Lennar home, make sure you allocate funds to fix things yourself after closing. ... More

Horrible experience. The construction manager Doug and his supervisor Jeff are completely non responsive. I am still waiting 2 months later for my original punch list to be fixed.. They do not answer calls or texts. Very unprofessional and horrible representation of the company.

Very disappointed in the experience of buying our new home. The commutation was packing and phone calls not returned. There are still issues with the house that should have been fixed before closing.

I will never purchase or recommend this company to anyone!

Understood delays as everyone has been experiencing them but Lennar had no clue when anything was going to be done and never inspected contractors work which was shabby, incomplete, incorrect and filthy conditions left untouched or addressed by builder. We closed with "exceptions" so Lennar could make their end of year goals but the home didn't even have shower enclosures until 2 weeks ago and even those are wrong. From appliances not installed correctly to quartz countertops with faucets off center by 2" to no screens, gutters, towel racks, and outright FILTH it will blow your mind. Follow up has been even worse. We trusted and now feel so stupid that we would let this happen to ourselves. ... More

Do not believe anythiny sales people say and don’t believe that you will get what was ordrred

I would never buy again from WCI. Scott the GC is a liar. They have Bayonet in their pockets.

I personally had a terrible experience and feel that the construction is cheap and very low quality.

On the day of closing the construction manager was very unprofessional and disrespectful. Decided to overlook this because I really wanted to move in into our new home. In less than one month the house had 2 major leaks that are still being repaired, the kitchen island is disassembled, and the master bathroom, living room and den walls are also being repaired. So in a nutshell.... Horrible buying experience and horrible construction. DO NOT RECOMMEND. It is not an isolated issue as I have talked to all my neighbors at Monterrey Waterside and everyone has had similar issues. You are welcome to come to our neighborhood and ask anyone, as everyone is very eager to tell their own experience. The home is beautiful, but it's construction poorly done. ... More

Came down to our new home to discover nothing was fixed as what needed to be done before move in. Worst workmanship ever. This is the 4 th new home we have moved into and there is always some problems to be fixed, but nothing like this, every single thing was a mess even the Foreman agreed. Would never recommend to bye any thing from this builder

Several issues that are not being addressed in a timely fashion

Mass production builder with no interest in delivering product as specified and no interest in making corrections. Missing equipment, broken doors, etc. No response to service requests..

Nice community, terrible builder, would not recommend at all. They refuse to stand behind their work. Every warranty claim is denied as cosmetic