WCI Reviews

Do not believe anythiny sales people say and don’t believe that you will get what was ordrred

I would never buy again from WCI. Scott the GC is a liar. They have Bayonet in their pockets.

I personally had a terrible experience and feel that the construction is cheap and very low quality.

On the day of closing the construction manager was very unprofessional and disrespectful. Decided to overlook this because I really wanted to move in into our new home. In less than one month the house had 2 major leaks that are still being repaired, the kitchen island is disassembled, and the master bathroom, living room and den walls are also being repaired. So in a nutshell.... Horrible buying experience and horrible construction. DO NOT RECOMMEND. It is not an isolated issue as I have talked to all my neighbors at Monterrey Waterside and everyone has had similar issues. You are welcome to come to our neighborhood and ask anyone, as everyone is very eager to tell their own experience. The home is beautiful, but it's construction poorly done. ... More

Came down to our new home to discover nothing was fixed as what needed to be done before move in. Worst workmanship ever. This is the 4 th new home we have moved into and there is always some problems to be fixed, but nothing like this, every single thing was a mess even the Foreman agreed. Would never recommend to bye any thing from this builder

Several issues that are not being addressed in a timely fashion

Mass production builder with no interest in delivering product as specified and no interest in making corrections. Missing equipment, broken doors, etc. No response to service requests..

Nice community, terrible builder, would not recommend at all. They refuse to stand behind their work. Every warranty claim is denied as cosmetic

Being a Real Estate Broker whom represent customers/clients with selling and buying pre-existing and new construction homes, I was very disappointed in the customer services provided. I was also disappointed with the cheap materials used to build the homes most importantly the workmanship. The work is not being completed by professionals. We had a total of 5-6 pre-closing walk throughs. Each walk took a minimum of two-three hours. By no means should it had taken that many walks to sign off all of the interior and exterior issues that were found. By the time we made it to the last walk through my husband and I were over it. We demanded that they get the painters, the individuals that were responsible for caulking and grouting. We had to walk them through every room pointing out what needed to be done and stand over them to make sure it was completed properly. There is no quality control. There is no one that follow up to make sure all of your concerns during your walk through were taken care off prior to scheduling your next walk through. If it was this would have made the process much smoother. I'm not sure if the problems exist because Lennar is short staffed or individuals don't care about their jobs nor the home buyers. Changes were made to our elevation/ plans that we did not agree on. We are still waiting on things to be fixed/repaired. Especially the noises that are coming from our return vents in all (5) of our bathrooms. We contacted Lennar and Lindstrom and requested this issue be resolved. Guess what, we are still waiting. If I had a place to upload photos of the workmanship that was completed on this home, I would do so. It is horrible! To purchase a new construction home and have to call someone out to correct the mistakes /issues that the builder should have taken care of is beyond ridiculous. I've purchased two new construction home in the past from GL Homes. This by far was the worst. It's all about the dollar and turn over with Lennar not the home buyers. I could go on and on. However, I'm sure nothing will change. I feel sorry for the clients/customers who are not in the real estate business and just don't know. The ones who enter the office and sign on the dotted line without representation. Lennar will get away with telling them anything. This review probably won't make it on your review board however, at least you know what you are dealing with. Email me a request for photos and I will gladly provide them so you can see for yourself. ... More

The Home specialist was misleading in the sense that she was not informed on matters pertaining to our home. When asked questions she referred us to other departments in Lennar. Our closing was greatly delayed, our exception list was not finalized, our warranty tickets stayed open for weeks before the CV19 pandemic happened, now we sit uncertainly of knowing when they will address them or if they will address our issues. Terrible experience, really. After we close we didn't receive any welcome packages nor a sign in our door to say that it was private property, which allowed every sub to come in unannounced. Really, this is a totally lack of customer support starting with the home specialist all the way through the construction managers. Terrible experience. ... More

The construction manager and VP of construction were the worst. There were issues they refused to fix. I literally had tears buying this home because I knew it was not a quality home. I felt I had no choice because the lease was up on my rental and they already had a family moving in. This was supposed to be my forever home. No exaggeration this was the worst experience ever and I've been deployed and put in some crazy situations. I don't know how you all are number one, it is not for quality, integrity and workmanship that's for sure. The home warranty guy has been the only positive experience. ... More

Sales staff told us several thing where included-never happened. Just to list a few-Electrical plugs in living room floor, blind package included, hallway arches, kitchen cabinets molding, pre wired for pendent lights. Delivery date 5 month off, causing us to rent elsewhere. Permits not issued correctly- delaying home, builder made changes after construction started never reported to County. Roof trusses left in the mud and rain for over 2 months- result mold and several damaged trussed installed. Told me they would clean with bleach- can not clean a porous material-wood with bleach. Must be scrubbed and treated. Spent hundreds of dollars to have test run to prove something they already knew. Only driven by money-little or no concern for the costumer or doing with right. ... More

See the punch list(still not completed)

The plumbers & painters they use are awful. Our foreman was wonderful, but if you had to go through the company for issues, things seemed to be pushed off. Craftmanship & finishes are very poor.