Lennar Reviews in Portland Vancouver, WA
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What Portland Vancouver Homeowners Have to Say About Lennar.
Read all 241 verified reviews from homeowners that built a new home with Lennar in the Portland Vancouver area. Portland Vancouver homeowners have rated Lennar an average 4 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar
has 4 out of 5 stars in Portland-Vancouver Area
241 Reviews in Portland-Vancouver Area
Lennar in Portland-Vancouver Area
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Customer Reviews
Lennar - While the home is beautiful, the quality is all basic builder
- Del K.
- Verified HomeBuyer
- November 17, 2021
- Camas, WA
While the home is beautiful, the quality is all basic builder grade and the care and attention promised by the sales end of the transaction quickly drops away after they receive your money. Questions post sale are often met with annoyance or passing it off to the next person and the next person.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 2
Lennar - Too many instances of being told "that is not covered by your
- Denise S.
- Verified HomeBuyer
- August 25, 2021
- Milwaukie, OR
Too many instances of being told "that is not covered by your warranty"....backyard flooding, gate/fence issues, etc.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 2
Disappointed
- Anonymous
- Verified HomeBuyer
- May 12, 2021
- Hillsboro, OR
The buying experience with the realter and loan officers was by far the best. After that, the issues we continue to notice....workmanship is horrible.
Total Score 3
Quality 2
Trustworthiness 2
Value 1
Responsiveness 3
UNRESPONSIVE
- Anonymous
- Verified HomeBuyer
- January 07, 2026
- Hillsboro, OR
I purchased very illusioned with the new house, the pretty features, the "warranty". Zero Defects was a fallacy. The "Call us anytime, send us all your questions, if you have any problem" was another lie. Nobody returns my phone calls, emails and the H.O.A. blames Lennar and Lennar blames the HOA. The Lennar loan was immediately sold off to a third party. Within a month, the house started having problems and nobody responds. The water does not come out hot, the roof and gutters are extremely noisy when it rains, the blinds are of the worst quality and some are lopsided, the carpet was ...
Total Score 3
Quality 3
Trustworthiness 1
Value 2
Responsiveness 1
Poor follow through and workmanship on some items
- Starling S.
- Verified HomeBuyer
- June 13, 2023
- Portland, OR
Prior to close discovered chip in granite! Summer was to handle this Monday morning after close- no one showed up no follow through- QR code done and requested by Haley no response. Prior to move in we noticed laundry door did not shut- mentioned to Jeff he looked at it said he’d handle- nothing no- Phil called spoke to him. No one cared to follow up! Great customer care!:( i came for a visit a month after closing, the laminate floor creeks everywhere you step on it downstairs, is it missing something underneath???- a new floor should not creek everywhere you step. Poor install???? Also I ...
Total Score 3
Quality 1
Trustworthiness 1
Value 3
Responsiveness 1
Lennar - Build quality is not good and finishing is not good as well.
- Naveen Kumar K.
- Verified HomeBuyer
- June 22, 2021
- Hillsboro, OR
Build quality is not good and finishing is not good as well.
Total Score 3
Quality 1
Trustworthiness 1
Value 1
Responsiveness 3
Mold & standing water in crawl space.
- Janet N.
- Verified HomeBuyer
- April 10, 2021
- Ridgefield, WA
It took us meeting with 6 Lennar people to come up with a resolution. Not the easiest to work with except one person (Patrick) stood up and put the problem in their court, where it was to begin with, and we finally agreed.
Total Score 3
Quality 0
Trustworthiness 0
Value 0
Responsiveness 0
Lennar - buying experience was smooth, we were told there isnt an HOA
- Christopher H.
- Verified HomeBuyer
- April 08, 2021
- Saint Helens, OR
buying experience was smooth, we were told there isnt an HOA but there is.
Total Score 3
Quality 0
Trustworthiness 0
Value 0
Responsiveness 0
Half Truths
- Bruce L.
- Verified HomeBuyer
- September 11, 2024
- McMinnville, OR
We were lead to believe that if we put a deposit down to hold the lot that when the house was actually framed we would be able to get our deposit back if we did not like the house. One week after we put the deposit down we had to pay an earnest money. If I would have seen the completed house before the earnest money, I would have had serious second thoughts. I also made it abundantly clear that I plans on paying cash, but was still hounded by Lennar Lending to go through the loan process. A total waste of time.
Lennar responded:
Good afternoon Bruce, we appreciate you taking the time to share your feedback. We are sorry to hear you felt you were misled. We hope that moving forward, we can earn back your trust by providing a great Homeowner experience. If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a quicker resolution. Sincerely, Lennar Corporate Customer Care
Total Score 2
Quality 3
Trustworthiness 2
Value 4
Responsiveness 3
Lennar lies
- Zachary B.
- Verified HomeBuyer
- September 03, 2025
- Beaverton, OR
Lennar lies and has poor planning. Throughout the buying process, Lennar promised that there’d be landscaping by Lennar or the HOA in a certain key area that was influential in our buying decision. After taking possession of the house, Lennar deflected to the HOA. The HOA which is owned by Lennar outright refused any landscaping. The area in question remains rocks and trash - a permanent blemish on the neighborhood. Due to poor planning by Lennar, 2 months after moving into this house we still don’t have mail service. Since Lennar is building by the mailbox still, it is expected that we ...
Lennar responded:
Hello and thank you for writing this review. We want to apologize for the frustrations you have experienced with your mailbox as outlined above. If there is anything outstanding in which we could provide some follow-up, please send us a message at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 2
Quality 4
Trustworthiness 1
Value 3
Responsiveness 1
Don’t buy Lennar
- Anonymous
- Verified HomeBuyer
- March 04, 2025
- Ridgefield, WA
Financing was great experience. However, I wasn’t pleased with being told the HOA was not going to be an issue-I’ve still not been able to get my approval and the HOA sends out warning and threats weekly. You shouldn’t lie to prospective buyers. I also am not satisfied with the materials used -such as fence materials and glass shower doors or the cheap plastic bath tub/shower stall. Not to mention a “hybrid “ water heater that doesn’t heat at all. I now need to spend $5000 to change it out. My side yard is exposed to the public- who regularly throw trash on my yard and dog poop. Plus the yard ...
Lennar responded:
Thank you for sharing your experience with us. We're sorry to hear that you've been facing challenges in getting approval from your HOA. We hope they resolve the matter for you soon. If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a quicker resolution. Sincerely, Lennar Corporate Customer Care
Total Score 2
Quality 2
Trustworthiness 1
Value 3
Responsiveness 3
Regret
- Anonymous
- Verified HomeBuyer
- November 07, 2024
- Tualatin, OR
Buying a home should be an exciting time, but after a life-sucking buying experience the excitement is long gone. We were lied to by the community representative. Multiple issues with the lender. Couple that with once you're in the house issue after issue pops up. Quality control issues that were missed while by the builder and then us while being rushed through our new home orientation. The things we did point out still not being done when we move in. Looking more closely at all the finishes around the house and realizing how sloppy the craftsmanship is. Drywall chunks still around the ...
Lennar responded:
Thank you for taking the time to share your experience. We’re sorry to hear that you regret the experience as we fell short of your expectations. We appreciate you mentioning the warranty team has been very helpful. We hope that moving forward, we can regain your trust and improve your experience. If there are questions or any outstanding warrantable issues, please submit a warranty request through your Lennar Account. This ensures your request is properly documented and prioritized for prompt resolution. Sincerely, Lennar Corporate Customer Care
Total Score 2
Quality 2
Trustworthiness 1
Value 2
Responsiveness 4
Never met "the builder" but Jess was easy to work with, on the other hand John was useless, and Chris does excellent work repairing other workers' mistakes
- Jerome E.
- Verified HomeBuyer
- September 08, 2024
- Tualatin, OR
Pay particular attention to small details - point them out every time you get a chance and if given the chance put them in writing
Lennar responded:
Thank you Jerome, for sharing your experience with us. We sincerely apologize for the inconvenience and frustration you have faced. We appreciate your positive feedback about Jess and Chris. Your feedback has been shared with upper management. If there are any outstanding warrantable issues, please submit a warranty request online through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution.
Sincerely, Lennar Corporate Customer Care
Total Score 2
Quality 2
Trustworthiness 3
Value 1
Responsiveness 2
Sales lady
- Daniel R.
- Verified HomeBuyer
- September 01, 2024
- McMinnville, OR
I hope you don't get the same lady we had. She lied to us several times. The other people we dealt with were ok. Lennar cuts so many corners that produces a sub par quality house. The fences are complete crap. interior paint is horrible. I would not recommend buying a home from them.
Lennar responded:
Thank you for sharing your recent Home purchase experience with us. We apologize for the inconvenience and have shared your concerns with upper management for review. We hope that moving forward, we can change your experience as a Homeowner to a more positive one. For general inquiries or warranty/service requests, please don't hesitate to reach out to your customer care team by submitting a warranty request through your Lennar Account. This ensures your request is documented and prioritized for a quicker resolution. ...
Total Score 2
Quality 2
Trustworthiness 1
Value 1
Responsiveness 4
Tankless stupidity....
- Kevin A.
- Verified HomeBuyer
- November 03, 2023
- Forest Grove, OR
Lennar choose to use Rannai Tankless water heaters. what they also CHOOSE to do was NOT include a way to control it with out a service call. NOBODY knew anything about the heater. NOTHING. After many hours of extreme frustration over 3 days and disbelief this is actually happening, Ryan came thru after learning what to do to get it running again. This was unnecessary frustration if Lennar has spent the $155 to install a controller to the unit, so thanks for that time wasted. Heres a tip... TRAIN your folks about the products you put in your homes. NOBODY could answer tankless question until ...
Total Score 2
Quality 3
Trustworthiness 1
Value 3
Responsiveness 3
Superficial guiding in buying/Incomplete info regarding availability of new homes, location, closeness to traffic
- Anonymous
- Verified HomeBuyer
- August 27, 2023
- Hillsboro, OR
Make sure you do not move in a location still under construction. The noise, the dust, the heavy machinery you hear daily are a disruption to your daily life. Nobody informed us of the train we hear every night around midnight!
Lennar responded:
I would like to thank you for taking the time to share your feedback with us.
If there are any outstanding issues or anything we can do to assist you going forward, please do not hesitate to contact me at LennarCares@Lennar.com
Total Score 2
Quality 2
Trustworthiness 2
Value 1
Responsiveness 3
Not again!
- Sharan N.
- Verified HomeBuyer
- January 04, 2023
- Longview, WA
If anything can go wrong, it will. No water, no heat on the coldest days so far. No heat in the dryer because of a faulty wiring. Now no tv because of the same thing. Now the blinds in the living room will not stay up. I am about ready to put this place up for sale.
Lennar responded:
Hi Sharan, thank you for your review. We are sorry for any issues you have experienced. Please reach out If there are any items you would like us to follow-up on with the local team, send us an email at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 2
Quality 1
Trustworthiness 2
Value 2
Responsiveness 3
Great Lennar people but subcontractors lack attention to detail and quality control.
- George S.
- Verified HomeBuyer
- April 12, 2022
- Canby, OR
We don't have any real problems with the Lennar people on the front lines, those we dealt with face-to-face. Our sales rep was terrific and our Lennar Mortgage rep was terrific also, but his underwriter/manager was an unreasonable nightmare, demanding documents and substantiation two days before scheduled closing, when that stuff should have been asked for weeks in advance. The stress that caused was enough to register on the Richter Scale. Beyond that, there were two big irritants, one as we were going through the buying process and one after we moved in. First, Lennar's marketing hype ...
Lennar responded:
Hi George, thank so much for sharing this detailed review of your experience with us. We appreciate you taking the time to outline the entire process and provide feedback on how your new home meets your expectations. If there is ever anything we can do to help, please do not hesitate to reach out to our team directly at corporatecustomercare@lennar.com, so we can follow up. - Lennar Customer Care
Total Score 2
Quality 2
Trustworthiness 4
Value 2
Responsiveness 3
Ridiculously rigid buying process
- Matthew M.
- Verified HomeBuyer
- December 29, 2021
- Camas, WA
They wont budge on anything, you want an outlet somewhere? Too bad! You offer them 200$ to put the outlet there? Nope nada! Any upgrades to materials have to come out of pocket (not through mortgage) and you have to use their vendor who will gouge you because they know you cant get additional offers. Default floors are not waterproof, this is the pnw, we get water. Site mgr is a little man (matt) who will try to get you in trouble for checking on the progress of your half million investment. Cute floor plans, but they phone it in and then act like theyre doing you a favor
Lennar responded:
Hi Matthew, thank you for taking the time to provide detailed feedback. We want to apologize for the numerous frustrations you experienced. If there is anything we can provide assistance on moving forward, please let us know at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 2
Quality 1
Trustworthiness 1
Value 3
Responsiveness 3
Lennar - This is my first home but I will avoid Lennar in the future.
- Melisa O.
- Verified HomeBuyer
- December 09, 2021
- Ridgefield, WA
This is my first home but I will avoid Lennar in the future. The craftsmanship and finishing is of poor quality and downright lazy. Crooked cabinets, terrible paint and caulking, etc.
Lennar responded:
Hi Melisa, thank you for your review. We are sorry to hear about the disappointment you outlined regarding the craftsmanship and quality of your new home. If there are any items that need further attention, please reach out to us at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 2
Quality 2
Trustworthiness 3
Value 2
Responsiveness 2
Lennar - Felt like my concerns during build were brushed aside.
- Anonymous
- Verified HomeBuyer
- April 06, 2021
- Ridgefield, WA
Felt like my concerns during build were brushed aside. Have lived here for a few months and still finding things that are weird/not straight, clumps of texture that we didn't catch on walk thru. Floor plan is great. Located near schools. Probably would try not to buy from lennar again. Someday could be a good rental property.
Lennar responded:
Hi, thank you for sharing your review. We are sorry to hear about the frustrations you have experienced with ongoing issues. If there is anything outstanding you would like us to follow-up on, please send us a note at corporatecustomercare@lennar.com. - Lennar Customer Care
Total Score 2
Quality 2
Trustworthiness 2
Value 3
Responsiveness 3
Lennar - Lack of response and poor communication regarding repair needs
- Scott R.
- Verified HomeBuyer
- October 28, 2020
- Hillsboro, OR
Lack of response and poor communication regarding repair needs and concerns.
Lennar responded:
Hi Scott, thank you for leaving a review. We would like to apologize for the communication issues you have experienced. If you would like us to follow-up on any outstanding items you are trying to resolve, please send us a message directly at corporatecustomercare@lennar.com with additional details. - Lennar Customer Care
Total Score 2
Quality 3
Trustworthiness 2
Value 4
Responsiveness 1
Expected much more
- John M.
- Verified HomeBuyer
- September 15, 2020
- Ridgefield, WA
Alot of information was not included with buying this house & quiet a few issues came up. 1. New owners have to seal all the grout throughout the entire home.(found this AFTER we moved in by neighbors also upset about this.)2. If a wall has a crack or the window bead is coming away from the wall, custmer care will not fix it for an entire YEAR, because it is considered cosmetic(sure hope visitors don't mind seeing this in our BRAND NEW home!)3. Wooden floors creek, ALOT, didnt notice this in the final walkthru.4. Poor insulation, noise carries throughout the entire house.5. An electrical ...
Lennar responded:
Hi John, thank you for taking the time to leave a detailed review of your experience. We would like to apologize for the issues you have listed. Please send us a note directly at corporatecustomercare@lennar.com, with your contact information, so we can follow-up with the appropriate team for you. - Lennar Customer Care
Total Score 2
Quality 2
Trustworthiness 2
Value 2
Responsiveness 3
Disappointed in Service
- Christopher Jackson H.
- Verified HomeBuyer
- November 17, 2025
- Beaverton, OR
There were several areas that need attention in my home buying experience. 1- I noted to the seller representative that the address was wrong on official documents. They stated that it was only on their documents and not an issue. I repeated that my concern was that the address was registered wrong with the city. I was repeatedly told this was not the case. In the end, it was the car and the seller had to reach out to the city to correct the address. 2-the kitchen cabinets where damaged on approximately 50% of the doors. Lennar attempted to repair the damage using an abrasive pad. When I ...
Lennar responded:
Thank you for taking the time to outline your concerns in detail. We’re sorry to hear about the challenges you’ve experienced and understand how frustrating these situations must have been.
We appreciate you bringing this to our attention. If you believe this issue has not been adequately reviewed, Please contact us at CorporateCustomerCare@Lennar.com
, reference this review, and include your home address and any open concerns so we can review and assist further. Sincerely, Lennar Corporate Customer Care
Total Score 2
Quality 2
Trustworthiness 1
Value 2
Responsiveness 1
Cooper Mountain Heights Lacks Quality
- Anonymous
- Verified HomeBuyer
- August 25, 2024
- Beaverton, OR
Lennar has gotten so big they have lost sight of customer service and quality home building. It appears to be more about the sale and getting the houses up as fast as possible no matter what. Quality of the homes is seriously lacking. The interior finish work is extremely sloppy. The materials used are sub-standard. The interior paint job is one thin coat of flat paint. After third-party home inspection multiple areas were not to code and had to be redone. The home buying process is cumbersome and not buyer friendly.
Lennar responded:
Good afternoon, thank you for sharing your feedback. We are sorry to hear about the issues with customer service, quality of materials, interior finish work, and the home-buying process. We hope to improve your experience with us moving forward. If you have any warrantable items or questions, please don't hesitate to reach out to your local customer care team by submitting an online request through your Lennar Account. This ensures your request is documented and prioritized for a quicker resolution. Sincerely, Lennar Corporate Customer Care
Total Score 2
Quality 1
Trustworthiness 2
Value 2
Responsiveness 2
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