Lennar Reviews in Portland Vancouver, WA
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What Portland Vancouver Homeowners Have to Say About Lennar.
Read all 264 verified reviews from homeowners that built a new home with Lennar in the Portland Vancouver area. Portland Vancouver homeowners have rated Lennar an average 4 stars for the quality of their new homes and their commitment to customer service. You can read all of Lennar's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Lennar in Portland-Vancouver Area
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Customer Reviews
Bainbridge NextGen 2020 Review
- Sjohn W.
- Verified HomeBuyer
- October 16, 2020
- Ridgefield, WA
Love the space that the house provides and location was what we were looking for in a home. Things I would like to suggest: 1. Allow buyer 1 or 2 modification during the building process. example - make patio larger if space is available to build it. 2. Seal the Grout on the tile through the house so homeowners don't have to do it in a new home. Its Takes the homeowner 2-3 days to do it in a house of this size (3082 sq ft) when you would just like to enjoy your new home. Complaint: 1. Multiple flooring issues in home hard wood floor and under carpet areas. Many areas crack and pop as if ...
Total Score 3
Quality 3
Trustworthiness 3
Value 4
Responsiveness 5
Just OK
- Cynthia Q.
- Verified HomeBuyer
- October 07, 2020
- Milwaukie, OR
The overall home itself seems ok. The cabinets and fixtures are ‘builders grade’ but no more. The lots are not level, and many of us have concerns about drainage & standing water. Lennar pitches their ‘everything included’ as a selling point, but that also means very limited flexibility (I.e. upgrading finishes, expanding patio size, under counter lighting).
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 3
Lennar Iron Ridge Heights in Cedar Mill, Portland OR
- Anonymous
- Verified HomeBuyer
- July 09, 2019
- Portland, OR
I bought a new home built by Lennar and moved in about 4 months ago. I previously owned an old home and this is my first brand new home purchase. The build quality is about averagefor a new home. I rate their customer service as above average. This is advertized as a ei (everything included) and wifi certified home. The integration of smart devices is a little disappointing. They are not really well integrated as one system but rather a collection of individual devices. My biggest complain is sound insulation. My favorate thing is the large kitchen island top & forest view from the living ...
Lennar responded:
Thank you for your feedback about your new home. We appreciate the specific items you mentioned and will share this with our Portland team. If there is anything we can do to assist, please email us at corporatecustomercare@lennar.com. – Lennar Customer Care
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 4
Cheaply made!
- Delores P.
- Verified HomeBuyer
- August 18, 2025
- Gresham, OR
I asked why the overhead lights weren’t centered over the bar and was told they do it that way intentionally. My electrician and interior designer thought it was shoddy construction. There are 9 lights in the kitchen ceiling and no 3 in a straight line in any direction. Overhead lights no even grounded. I feel liike everything is the cheapest available.
Total Score 3
Quality 1
Trustworthiness 4
Value 3
Responsiveness 2
Decent Home, but Attention to Detail and Quality Are Lacking
- Anonymous
- Verified HomeBuyer
- April 30, 2025
- Ridgefield, WA
While the layout works for our needs, there are several issues that reflect a lack of attention to detail and some questionable material choices. One of the bedroom doors is misaligned and does not close properly. Another door swing past their stop and hit the walls, Light switches have been placed behind the door making them inconvenient to reach. We also had to arrange for pest control shortly after moving in due to an ant problem—something we didn’t expect in a newly built home. We were surprised by the builder's decision to install a hybrid water heater, which may be efficient but has ...
Total Score 3
Quality 2
Trustworthiness 3
Value 2
Responsiveness 3
Over all slow response from Lennar mostly and not much helpful
- Anonymous
- Verified HomeBuyer
- April 15, 2025
- Hillsboro, OR
Over all slow response from Lennar mostly and not much helpful,Lennar needs to be better in customer support and home construction quality, though David helped me and I really appreciate it.
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 3
Very friendly
- Carmen H.
- Verified HomeBuyer
- April 10, 2025
- North Plains, OR
Do NOT do any upgrades with Macadam Flooring! Poor quality of product, expensive, and poor quality of workmanship. I will never buy another Lennar home and I WILL NEVER RECOMEND LENNAR COMPANY!
Total Score 3
Quality 2
Trustworthiness 2
Value 3
Responsiveness 3
It is what it is.
- George O.
- Verified HomeBuyer
- December 26, 2024
- Ridgefield, WA
The buying part was relatively easy. Although, I was never sure of who to talk to. From the mortgage agent, realtor, home buying agent, new purchase coordinator, to the walkthrough agent. The paint is pretty low quality, so if you have kids you’ll be either doing touch ups all the time or repainting with a paint that will last if washed. For the price of the house I was shocked it didn’t come with soft close cabinets and drawers. Landscape is done cheaply. The company would rather throw mulch down instead of sod or rock. My yard has drainage issues that makes it impossible to walk on the ...
Total Score 3
Quality 2
Trustworthiness 2
Value 3
Responsiveness 2
Lack of trust
- Duc T.
- Verified HomeBuyer
- September 08, 2024
- Beaverton, OR
We paid extra $27000 for the view because we live uphill. Now the house behind us block our view. Very disappointing. If we had known that our view had been block, we would not buy this house.
Total Score 3
Quality 3
Trustworthiness 1
Value 1
Responsiveness 4
Miss
- Anonymous
- Verified HomeBuyer
- July 20, 2024
- Happy Valley, OR
Pay attention to wall lots of touch up needed. Preferred loan officer was hard to get hold off
Total Score 3
Quality 2
Trustworthiness 2
Value 3
Responsiveness 2
Poor construction workmanship and communication.
- Anonymous
- Verified HomeBuyer
- March 26, 2024
- Ridgefield, WA
Lack of construction communication. Very pushy to close the deal. Awful workmanship.
Total Score 3
Quality 1
Trustworthiness 1
Value 3
Responsiveness 4
Would not take care of problems in a timely manner
- Byron R.
- Verified HomeBuyer
- November 14, 2023
- Ridgefield, WA
We could not open kitchen drawers because oven wasn’t installed properly.
Total Score 3
Quality 2
Trustworthiness 2
Value 4
Responsiveness 1
It was nightmare!. Margie
- Margie G. A.
- Verified HomeBuyer
- July 05, 2023
- Forest Grove, OR
We bought a Magnolia home. We were very ready so the loan process was very smooth on our end. Every time Lennar Mortgage would asked a document from us within 30 minutes it’s done. We would visit our house while it was under construction every week until it was totally done. We had our chance to inspect the house before the closing day. And we noticed some minor fix like one of the window is not sliding, the moldings are unattached to the wall yet, painting, the grass was dead at the backyard so they fixed it. The loan was approved very quick and we had the closing day Friday afternoon ...
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 1
Bad information
- Wendell S.
- Verified HomeBuyer
- November 22, 2022
- Brush Prairie, WA
Not happy with the the customer service, 600K +, and the agent did not receive us on closing day , just left a text and location of our keys, our address does not show up on any maps …etc just a headache
Total Score 3
Quality 3
Trustworthiness 3
Value 1
Responsiveness 1
Mary
- Mary C.
- Verified HomeBuyer
- August 23, 2022
- Forest Grove, OR
I still have someone else’s ring box at my house because the builders were careless and have no idea where mine is. So someone else has mine and can log into my camera in front of my house. My customer care coordinator told me it was rings problem.
Total Score 3
Quality 3
Trustworthiness 2
Value 4
Responsiveness 2
Lennar - Workmanship are very poor, after we moved we saw a lot of problems
- Anonymous
- Verified HomeBuyer
- April 19, 2022
- Cornelius, OR
Workmanship are very poor, after we moved we saw a lot of problems the paint, lots of nails pops, window blinds, doors are loose, carpet are short, something missing on the counter, problem with internet cable, the stairs, water heater doesn't work on our first day , warranty guy only good on the first 2 weeks after that not answering the phone. Really disappointed, I will not recommend Lennar.
Total Score 3
Quality 2
Trustworthiness 2
Value 3
Responsiveness 1
Lennar - Sadly I spend more of my time discovering things around the house
- Nicholas M.
- Verified HomeBuyer
- December 14, 2021
- Tigard, OR
Sadly I spend more of my time discovering things around the house that need to be fixed rather then simply enjoying the house itself
Total Score 3
Quality 2
Trustworthiness 3
Value 3
Responsiveness 2
Lennar - While the home is beautiful, the quality is all basic builder
- Del K.
- Verified HomeBuyer
- November 17, 2021
- Camas, WA
While the home is beautiful, the quality is all basic builder grade and the care and attention promised by the sales end of the transaction quickly drops away after they receive your money. Questions post sale are often met with annoyance or passing it off to the next person and the next person.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 2
Lennar - Too many instances of being told "that is not covered by your
- Denise S.
- Verified HomeBuyer
- August 25, 2021
- Milwaukie, OR
Too many instances of being told "that is not covered by your warranty"....backyard flooding, gate/fence issues, etc.
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 2
Disappointed
- Anonymous
- Verified HomeBuyer
- May 12, 2021
- Hillsboro, OR
The buying experience with the realter and loan officers was by far the best. After that, the issues we continue to notice....workmanship is horrible.
Total Score 3
Quality 2
Trustworthiness 2
Value 1
Responsiveness 3
Good and bad
- Anonymous
- Verified HomeBuyer
- March 26, 2020
- Brush Prairie, WA
We recently purchased a Lennar home. We were very excited about the purchase. Salesperson and mortgage broker were easy to deal with and they made the process happen very quickly. Once the sale was complete we felt as if we no longer mattered. The zero defects was a joke. We spent hours walking through the home marking areas for repair. 70% of repairs were not completed, the tape was just removed as if it were. We had difficulties entering the home for more than one week. Emails have been slow to receive responses. Although we like our home, we're not sure that we would purchase another ...
Total Score 3
Quality 3
Trustworthiness 3
Value 3
Responsiveness 2
Leaks in ceiling with no happy resolution
- Melissa K.
- Verified HomeBuyer
- September 24, 2019
- Vancouver, WA
Lennar doesn’t seem to care that my repairs were not to my satisfaction. Also, was promised a new furnace filter and never received it.
Lennar responded:
Hi Melissa, thank you for providing this feedback about your experience with Lennar. We are sorry to hear about the quality of the repairs. If you have any outstanding items that you would like us to review for you, please email us at corporatecustomercare@lennar.com. – Lennar Customer Care
Total Score 3
Quality 3
Trustworthiness 2
Value 2
Responsiveness 1
Service and quality not meeting expectation of value ($) of property
- Anonymous
- Verified HomeBuyer
- July 30, 2019
- Hillsboro, OR
I do not feel Lennar has the owners as their priority or main concern. I feel that that "no" is the first response to most requests. Definitely do not feel that Lennar has gone out of their way to make sure I was a satisfied owner.
Lennar responded:
Thank you for your comments about your experience. We are sorry for the difficulties you've had in getting your requests addressed. If there is anything we can do to assist, please email us at corporatecustomercare@lennar.com. – Lennar Customer Care
Total Score 3
Quality 3
Trustworthiness 2
Value 3
Responsiveness 3
Poor follow through and workmanship on some items
- Starling S.
- Verified HomeBuyer
- June 13, 2023
- Portland, OR
Prior to close discovered chip in granite! Summer was to handle this Monday morning after close- no one showed up no follow through- QR code done and requested by Haley no response. Prior to move in we noticed laundry door did not shut- mentioned to Jeff he looked at it said he’d handle- nothing no- Phil called spoke to him. No one cared to follow up! Great customer care!:( i came for a visit a month after closing, the laminate floor creeks everywhere you step on it downstairs, is it missing something underneath???- a new floor should not creek everywhere you step. Poor install???? Also I ...
Total Score 3
Quality 1
Trustworthiness 1
Value 3
Responsiveness 1
Lennar - Build quality is not good and finishing is not good as well.
- Naveen K.
- Verified HomeBuyer
- June 22, 2021
- Hillsboro, OR
Build quality is not good and finishing is not good as well.
Total Score 3
Quality 1
Trustworthiness 1
Value 1
Responsiveness 3
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