DiVosta Homes Reviews
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What Homeowners Have to Say About DiVosta Homes.
DiVosta Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of DiVosta Homes 1072 homeowner reviews to learn why they are the right team to build your new home.
DiVosta Homes
has 4 out of 5 stars in All Areas
1072 Reviews in All Areas
Customer Reviews
Not what I expected
- Anonymous
- Verified HomeBuyer
- April 08, 2020
- Lake Worth, FL
I was hoping to get the same quality I saw on the model home. It is difficult to see every detail on a short period of time. Once I moved I realized that all openings are cut in diagonal. Even the main door has a triangle on the wall. Sliding doors are not aligned, pocket door in the bathroom detached in the middle of the night within 17 days after moved. The quality control on the construction is terrible. I have never seen a construction like this. Appliances had to be leveled. The appliances cannot be any cheaper. For what we pay to buy one of these houses we should get much more.
DiVosta Homes responded:
We are so sorry to hear that you aren't happy with the quality of your home and don't believe our quality control was up to par. We would like to learn more about this situation so we can make leadership and aware as well as address your concerns. We would appreciate if you could email customersupport@pultegroup.com so our team can be in touch. Thank you. ...
Total Score 2
Quality 1
Trustworthiness 3
Value 3
Responsiveness 3
60 days later
- Christine S.
- Verified HomeBuyer
- January 14, 2020
- Lake Worth, FL
60 days later And my list of issues still not taken care of. I want appointments for any workers coming to my home. I think 60 days after closing my list of shoddy workmanship should be completed but it’s not! I’m weighing my many options... Left to fix on lot 402 01-13-20 Scratches inside bathroom sink by office (very lite) Kitchen cabinet left next to refrigerator replacement A/C per Nick notes on install Relocate Flood Lighting on SE corner by master bedroom Cabinet/vanity trim in master bath not same color as rest of vanity. The garage ceiling has an electrical open ...
DiVosta Homes responded:
We were so disheartened to read your review as this is certainly not the experience, we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at socialcare@pultegroup.com. ^Abby
Total Score 2
Quality 2
Trustworthiness 2
Value 3
Responsiveness 2
Buyer Beware!!!!
- Michael A.
- Verified HomeBuyer
- December 14, 2019
- Port Saint Lucie, FL
Poor customer service in all regards. It seems that now that the real estate market is doing very well, people just don't care. Frankly, it's ridiculous. Poor response to minor issues. They tell you they will take care of it, but never do. One person tells you one thing then the next person says something different. I always thought DiVosta was a quality builder... Boy, was I hoodwinked!!!
DiVosta Homes responded:
We are incredibly disappointed that you were made to feel unimportant. We want to assist in making things right and helping get these issues addressed. Please email socialcare@pultegroup.com so our team can be in touch. ^Abby
Total Score 2
Quality 3
Trustworthiness 2
Value 3
Responsiveness 1
Personnel problem
- Anonymous
- Verified HomeBuyer
- December 04, 2019
- Vero Beach, FL
Sales person and person from Castle Management have been rude and nasty, which has made this an unpleasant experience.
DiVosta Homes responded:
This is incredibly disappointing to hear and we would love the opportunity to learn more and try to make things right. If you could please email socialcare@pultegroup.com we would greatly appreciate it. We appreciate you taking the time to share your experience. ^Abby
Total Score 2
Quality 3
Trustworthiness 2
Value 3
Responsiveness 2
You sold me house without a complete title, I feel you shoild return my cost for title insurance. How doe's a company of your size get away such irresponsible actions.
- Anonymous
- Verified HomeBuyer
- September 11, 2019
- Venice, FL
No comment
Total Score 2
Quality 4
Trustworthiness 1
Value 2
Responsiveness 2
Poor 'Workmanship' and slow to respond to concerns
- Anonymous
- Verified HomeBuyer
- September 07, 2019
- Vero Beach, FL
When a home is 'built' in only four months, there is little time for attention to details. Receiving service after move-in has been slow and the 'customer service' representative hasn't been responsive.
DiVosta Homes responded:
We are sorry you have had a hard time getting concerns addressed. Please email socialcare@pultegroup.com so our team can assist. ^Abby
Total Score 2
Quality 2
Trustworthiness 3
Value 3
Responsiveness 1
New issues every week! Nothing is EVER fixed!!
- Anonymous
- Verified HomeBuyer
- June 16, 2025
- Nokomis, FL
We have had non-stop issues with our home. Nobody communicates the problem correctly, everyone is apparently overworked, we currently have NO POWER on half our house for the third time and we have only had it since March and no way to resolve it. Nobody wants to help or address any problems after you move in
DiVosta Homes responded:
Thank you for taking the time to share your experience with us. We're truly sorry to hear about the concerns you have been experiencing since moving in. Experiencing repeated power outages and a lack of communication especially so soon after closing is unacceptable and not the standard we aim to provide. We would like to escalate your concerns to leadership and would greatly appreciate it if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH ...
Total Score 2
Quality 2
Trustworthiness 2
Value 1
Responsiveness 1
VERY SLOW IN RESPONDING WITH ISSUES IN HOME THAT NEED TO BE REPAIRED OR REPLACED, FOR EXSAMPLE, WAITING OVER A MONTH FOR MY NEST DOORBELL TO FIXED, HASN"T WORKED SINCE DAY ONE, CHIPPED PAVERS NEED TO BE REPLACED, LOUSY CAULKING AND PAINT JOB DRIP SPOTS.
- Charles B.
- Verified HomeBuyer
- December 01, 2024
- Vero Beach, FL
MAKE SURE YOU TAKE YOUR TIME AND CHECK ALL THE FINISHING WORK AT WALKTHRU BEFORE YOUR CLOSING.
DiVosta Homes responded:
Hi Charles, thank you for taking the time to leave feedback. We apologize that you haven't been receiving prompt follow up on your repair items and we'd like to know more about the situation so we can assist. Please don't hesitate to email us at customersupport@pultegroup.com. ^TP ...
Total Score 2
Quality 1
Trustworthiness 2
Value 2
Responsiveness 1
James
- James B.
- Verified HomeBuyer
- November 30, 2024
- Englewood, FL
House very poorly assembled- base board trim poorly installed by Thrid party contractor , rain gutter misaligned , Hot water heater missing mounting hardware ( missing screws) heater loose on outside wall Construction manger has been notified and nothing has been at this time ( 11/30/24) Electrical …. 1) two different electrical companies working on my house , main house electrical Edmondson Electrical Co Installed house power wiring ,Electrical panel Switches and plugs very poorly installed I voiced my concerns and things fell deaf ears To me things to list that are problems
DiVosta Homes responded:
Hi James, we are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you. Please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^TP ...
Total Score 2
Quality 1
Trustworthiness 2
Value 3
Responsiveness 1
They don't respond to issues with home
- Anonymous
- Verified HomeBuyer
- September 07, 2024
- Englewood, FL
Be aware of what you're buying. Serious issues have been identified with the home and apparently they don't seem to care---
DiVosta Homes responded:
We were so disheartened to read your review as this is certainly not the experience we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com with a brief summary of your concerns, along with your contact information. ^TP ...
Total Score 2
Quality 2
Trustworthiness 2
Value 2
Responsiveness 1
From a sales high to a New Owners low
- Anonymous
- Verified HomeBuyer
- February 28, 2024
- Englewood, FL
You will wait a long time to have items corrected under the warranty process. For the amount that was paid for the house, many items should have been corrected and or inspected prior to closing so the new owners do not have to hire an independent Home Inspector. When I asked why the toilet supply line was installed on an angle (not professional at all) I was told, well, you know plumbers. I guess this is why one of my electrical boxes in loose? Ignorance is bliss I guess since we only have 1 year to file our claims.
DiVosta Homes responded:
Thank you for taking the time to leave feedback. We apologize that you haven't been receiving prompt follow up on your repair items and we'd like to know more about the situation so we can assist. Please don't hesitate to email us at customersupport@pultegroup.com. ^AF ...
Total Score 2
Quality 2
Trustworthiness 2
Value 2
Responsiveness 1
Had multiple CM's. Poor communication throughout.
- Daphne G.
- Verified HomeBuyer
- January 25, 2024
- Englewood, FL
Although I love my home's design and the community, the building experience was really stressful and customer service was terrible.
DiVosta Homes responded:
We are so sorry to hear that your experience has left you feeling stressed out and disappointed in us, especially since moving into a new home should be such an exciting time. If we can assist with anything, or if you'd like to provide additional feedback, please email us at customersupport@pultegroup.com. ^AF ...
Total Score 2
Quality 2
Trustworthiness 2
Value 2
Responsiveness 1
Please read below
- Joseph S.
- Verified HomeBuyer
- November 28, 2023
- Nokomis, FL
Virtual closing was poor quality via FaceTime. Home had several issues not reviewed at closing. Lights and outlets not working. We were able to go to our villa a few weeks later to review the condition. The house was supposed to be move in condition. The Hot water was not on, damage you a cabinet door that needs replacement, damage to bathtub. Lights and outlets not working and a running toilet. Certainly not the move in condition as promised. The condition has been reported to the customer care team Only received notic of on item scheduled for repair. Most oft the items should have been ...
DiVosta Homes responded:
We're so sorry that your experience left you feeling disappointed in us and we appreciate you bringing attention to the areas we can improve. Please feel free to reach out to us at customersupport@pultegroup.com if you'd like to share any additional comments or concerns. ^AF ...
Total Score 2
Quality 1
Trustworthiness 1
Value 3
Responsiveness 1
Poor Construction work in many areas
- Paul P.
- Verified HomeBuyer
- August 11, 2023
- Englewood, FL
The home was built with trusses that were on the ground for over 2 months and were moldy when installed. The carpentry work is sub-standard (doors that didn't close or were cut too short, loose hinges, etc.) The pool skimmer flap was just floating in the pool and there were globs of Gunite on the pool tile and coping. The wall paint was so thin that we had to repaint the walls before we moved in, the wall texture is hard to even describe as it is inconsistent throughout the home. The project manager (Justin S.) was responsive but had no authority to change much. The customer care ...
DiVosta Homes responded:
We're sorry our warranty response hasn't been satisfactory, and we appreciate you bringing it to our attention. If there are unresolved issues that we can assist with, you can always reach out to us at customersupport@pultegroup.com. ^AF
Total Score 2
Quality 1
Trustworthiness 2
Value 1
Responsiveness 3
Not the builder I thought they would be.
- Anonymous
- Verified HomeBuyer
- June 29, 2023
- Englewood, FL
First, it was six months before the slab was poured. A couple months for permits but six months is unacceptable. We did get delayed, probably a months worth by Ian, not the builders fault. We had three different CMs (Construction Managers) that are supposed to manage the build but we had a difficult experience with the lot. Nadine ghosted us, Justin was there briefly but left Divosta/Pulte and Dan was new and inexperienced. Joe is the manager of the local CMs here and he's a good talker, just not good in meeting the expectations he made in the discussions we had with him. In all three ...
DiVosta Homes responded:
We're sorry we haven't lived up to our goal of delivering an excellent home buying experience for you, but we're very appreciative that you took the time to leave this feedback as it is invaluable in helping us improve. If there is anything else you'd like to share with us, or any issues we can help address, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. ^AF ...
Total Score 2
Quality 2
Trustworthiness 1
Value 2
Responsiveness 1
Nothing happens until one complains to the higher ups. Then Builder acts like they are doing you a favor.
- Robert G.
- Verified HomeBuyer
- January 12, 2023
- Englewood, FL
Buy a existing home.
DiVosta Homes responded:
Hi Robert, we're sorry to hear this and we'd like to learn more about what happened. Please email us at customersupport@pultegroup.com with a brief summary of your concerns, along with your contact information. ^TP
Total Score 2
Quality 2
Trustworthiness 1
Value 1
Responsiveness 1
Customer service terrible
- Melanie S.
- Verified HomeBuyer
- January 12, 2023
- Nokomis, FL
Shoddy workmanship and no customer service
DiVosta Homes responded:
Hi Melanie, we're so sorry you had this experience and we'd like to learn more about what happened. Please email us at customersupport@pultegroup.com. ^TP
Total Score 2
Quality 2
Trustworthiness 1
Value 1
Responsiveness 1
Love Beachwalk, DiVosta not so much
- Anonymous
- Verified HomeBuyer
- October 07, 2022
- Englewood, FL
Poor quality, basically we closed on a house that DiVosta should be embarrassed to call "completed". My bad for going thru with the closing. Now we have blue tape everywhere to note the warranty issues, which are slow and so far issues they say are fixed are clearly not fixed. Beachwalk is an awesome location with awesome neighbors, but DiVosta has been a big disappointment unfortunately.
DiVosta Homes responded:
We are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you if you could please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^AH ...
Total Score 2
Quality 2
Trustworthiness 2
Value 2
Responsiveness 1
Putting up houses too quick, not enough managers
- Anonymous
- Verified HomeBuyer
- October 05, 2022
- Nokomis, FL
Beautiful house, but too many serious issues like water leaks (before the storm). Not enough experienced personnel to oversee the process and ensure quality. Communication slips when things get busy and homeowner is left to fend for themselves. Their building process can not deal with supply chain issues in a systematic , orderly process although the managers do their best. Warranty issues take a long time to get resolved.
DiVosta Homes responded:
We're sorry we haven't lived up to our goal of delivering an excellent home buying experience for you, but we're very appreciative that you took the time to leave this feedback as it is invaluable in helping us improve. If there is anything else you'd like to share with us or any issues we can help address, we're always reachable at customersupport@pultegroup.com. ...
Total Score 2
Quality 1
Trustworthiness 1
Value 4
Responsiveness 1
DiVosta - Pulte Homes - Nice Designs but Terrible Workmanship
- Anonymous
- Verified HomeBuyer
- July 29, 2022
- Englewood, FL
We bought many new homes from various builders over the years but I can safely say Pulte is by far the most disorganized, non-communicative, with sloppy construction controls, and incompetent and unskilled sub-contractors (including electricians, plumbers, roofers, framers, painters, appliance installers, etc.) Our pre-closing punch list was 5 pages long, and our post-closing punch list was 4 additional pages long. Now, months after closing, the punch list is still 3 pages long, and no-one at Pulte could care less. Heck, it took Pulte 5 days after closing just to get us the keys to our ...
DiVosta Homes responded:
We are so sorry to hear that your experience has left you feeling stressed out and disappointed in us, especially since moving into a new home should be such an exciting time. We’d like to see what we can do to help alleviate some of the stress. Would you mind sending an email to customersupport@pultegroup.com with a brief description of your concerns and your address so we can get in touch with you? ...
Total Score 2
Quality 1
Trustworthiness 2
Value 2
Responsiveness 1
Appeared to be very competent for the build, but did not appear interested in finishes or final quality assurance. Perhaps handing the final transition to a person that has an interest and desire for aesthetics and final finishes would be better.
- Anonymous
- Verified HomeBuyer
- July 29, 2022
- Venice, FL
Based on my experience: the new build was dirty on move in date, the kitchen wasn't fully functional and after one month basic repairs and finishes are not complete. It appears there was little quality assurance at the finish and we were moved to "warranty" to resolve obvious flaws, repairs and incomplete items that were clear and pointed out over one month before the close. Based on my experience it's very important the owner is well acquainted with the contract and the upgrades, the builder representatives tried to convince me of items that were not accurate per the actual contract terms. ...
DiVosta Homes responded:
We're sorry we haven't lived up to our goal of delivering an excellent home buying experience for you, but we're very appreciative that you took the time to leave this feedback as it is invaluable in helping us improve. If there is anything else you'd like to share with us or any issues we can help address, we're always reachable at customersupport@pultegroup.com. ...
Total Score 2
Quality 2
Trustworthiness 1
Value 2
Responsiveness 1
Lack of Quality workmanship
- Joseph G.
- Verified HomeBuyer
- February 21, 2022
- Vero Beach, FL
While we understood that in new construction, there maybe issues, but DiVosta has a customer service and warranty program to presumably correct these deficiencies. We were totally unprepared for the significant number of issues affecting all of the various trades (electrical, windows, plumbing, floor tile, paint, locks, stucco, cabinets, and post construction cleanup). Equally disappointing is the inability to get DiVosta to address the issues or even provide some evidence that they are working to correct the deficiencies.
DiVosta Homes responded:
Thank you for taking the time to leave feedback. We apologize that you haven't been receiving prompt follow up on your repair items and we'd like to know more about the situation so we can assist. Please don't hesitate to email us at customersupport@pultegroup.com.
Total Score 2
Quality 1
Trustworthiness 2
Value 3
Responsiveness 1
very slow response to issues
- Richard S.
- Verified HomeBuyer
- February 08, 2022
- Vero Beach, FL
All walkthrough issues are not taken care of month-and-a-half later
DiVosta Homes responded:
We are sorry to hear about these issues. If you need assistance with service requests, we'd be happy to help! Please email us at customersupport@pultegroup.com.
Total Score 2
Quality 2
Trustworthiness 2
Value 2
Responsiveness 1
Showing your new home to friends and family should be a fun experience, however we are totally embarrassed by the poor finish work.
- Peter H.
- Verified HomeBuyer
- February 08, 2022
- Sarasota, FL
The finish/attention to detail was terrible and after being in the house for 6 weeks we are still waiting for numerous issues to be repaired. Unfortunately, Pulte/Divosta cares more about moving forward on other houses now that they have our money. We are embarrassed at the quality of the finish work and feel totally disrespected.
DiVosta Homes responded:
We are sorry to hear that you are not pleased with the finish details of your home. We would like to take the time to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com.
Total Score 2
Quality 2
Trustworthiness 2
Value 2
Responsiveness 1
DiVosta Homes - All though COVID was a big issue when it came to building and
- Derek A.
- Verified HomeBuyer
- November 23, 2021
- Sarasota, FL
All though COVID was a big issue when it came to building and quality of help. When it came to Managerment which didn’t change not helpful made the whole experience not pleasant Even now trying to get a response practically impossible So overall I would say very disappointing
DiVosta Homes responded:
We're so sorry that your experience left you feeling disappointed in us and we appreciate you bringing attention to the areas we can improve. Please feel free to reach out to us at customersupport@pultegroup.com if you'd like to share any additional comments or concerns.
Total Score 2
Quality 1
Trustworthiness 1
Value 2
Responsiveness 1
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