Lennar Reviews in Phoenix Mesa, AZ

Experience was excellent! Home is well made!

Hi your reps were awesome. They really helped. Truly appreciate thier help with the microwave, they went above and beyond. I want to say more about them, but I just had surgery. I have asked Lennar and the Property Management company's Raul (that Lennar contracted) about the dead shrubs, plants and trees (just as I did about the dog poo and dumpster) nothing has been done. The city was called, not only by me about the poo, but also two other owners about the dumpster and grounds. I have owned since April, I pay $150 a month, apparently to maintain a very small pool and nothing else. Haven't seen one groundsworker the entire time I have owned. Have found dead large rodents lately scattered about, litter, etc..... Not a one.... Unhappy, not with Todd or James, but with whomever oversees and is supposed to respond to what appears to be a dump of a neighborhood that I invested way too much money in.... ... More

We love our house

Fantastic company with a fantastic product. Thank you guys for doing what you do so well and having the best customer service! Kudos

Hope to see it in a few months

Lennar has been very efficient in fixing any issues under the warranty.

Bugs, bugs, bugs! We love our NexGen house except for the bugs. We've had 3 different exterminators out to try and get rid of them. I don't know what to do! I'm thinking we might just sell! I don't know how much clearer I can be! Not being vague at all!!!

I've built three houses with all different builders and this by far has been the best experience. The level of customer service is exceptional!

asked to fix the light in june have not.they said that have no time.

Really liked the team here at Marbella Ranch. House was beautiful and the few items that gave come up after we moved in were taken care of right away.

It's a really Great to do Business with.

We are super please with our first home. Everyone and everything that went into building this home was great. The sales personnel at Lennar made the experience extremely easy to understand.

My home was purchased through Cal Atlantic but finalized with Lennar. We chose a Chef Kitchen and we selected the granite counter top for our home. The vendor chose defective granite for me to select and gave me the impression the spots could be buffed out. To my surprise the spots remain I had the situation noted the answer I received was not what I expected . (I chose the granite and sign the form) I attempted to have the situation ruled in our favor a second time and received the same answer. I even offered to buy a different granite on the warehouse floor I was told Dale Title only sold to developers. If I could get my cash payment refunded we would move as soon as possible. ... More

We are extremely pleased with our new Lennar home in Goodyear, Az. The design and construction of the homes are exceptional, having been a new construction plumber for 30+ years I've seen good and bad projects, these homes are quality built! The few small issues that have popped up have been taken care of asap, we couldn't be happier with all of the Lennar personnel we have came in contact with from the initial meeting with the sales person to the onsite supervision. I would definitely recommend Lennar Homes to anyone looking..

We are now almost 5 months after our close and still have multiple issues which need to be addressed. We have tried to have a door replaced for months but either the door is delivered damaged, the hardware is not correct, the painter comes with the wrong color, etc. We have had the entire electric box replaced, the slider was a problem before and after the closing. The air conditioner was wired incorrectly and we have had a multitude of other issues. It has been exhausting and ruined our experience of buying a new home. The subcontractors lack quality in their work and often make things worse when they "fix" something. Why did we pay full price? ... More

Love the floor plans and how they have change the elevations to where they don't look so cookie cutter. Like how the price you pay is what you get. All upgrades are up front and there was no other hiden fees or charges.

Pleased with our home

All involved were helpful and kind in the purchase of my home.

had a couple of tripped electrical issues we have to figure out

Thanks for the great house

From sales to contractors, some very experienced and knowledgeable people were involved in buying this home.

Smooth sales and purchasing experience, the house is great

No changes and limited choices.

We are overall happy with our new home, our home took about seven months to be built from the date we purchased it, and the home Is very modern and clean looking, the house is built with the latest materials in all areas, very energy efficient, LED lighting, appliances were included as well except for the washer and dryer, they are very good quality and not cheap base models, the only issue we had Word minor imperfections such as painting in very small spots, We pointed this out during our first home walk-through and some of it got fixed but some of it never was, The home itself is very good quality but I think the contractors they use for somethings do a quick rush job and don’t realize that things don’t look perfect, in our case it was just some of the painting in areas was a little out of place, The home itself is very good quality but I think the contractors they use for somethings do a quick rush job and don’t realize that things don’t look perfect, in our case it was just some of the painting in areas was a little out of place, (i.e door frames look like they were painted too much and started to drip then then dried that’s way, front door paint can easily tell it was touched up with a brush therefore has a different pattern in small areas) ... More

The construction team is a joke! They do not care about any of your concerns throughout the entire building process. It is only a matter of time before the economy catches up with the condescending attitude of everyone in upper management with Lennar. We pointed out basic failures in construction standards from warped boards in framing through unacceptable drywall finishes all the way to the day of closing. Construction spent more time redoing work than they did with the initial supervision. Job sites were trashed and disregarded by superintendents, every corner that could be cut was cut, and every concern was dismissed when brought to the attention of anyone in customer service. Good luck Lennar, you are going to need it to learn the basic lessons of customer service and trying to restore any value in the future of this home builder. ... More